1. Michael R. Okey
4801 Bermuda Ave. ● Sand Springs, OK 74063 ● 918-863-9577 ● Mike_Okey@hotmail.com
I am extremely reliable and used to working independently in challenging environments and working
with people to identify problems and create solutions matching company and customer goals.
Experience:
Customer Service & Hospitality
Bartender Server,Hibiscus Caribbean Bar & Grill, July 2011 to Nov 2015
Concierge, Ambassador Hotel, June 1999 to Sept. 2009
Deputy Court Clerk, Tulsa County Courthouse, Jun. 1999 to Jun. 2000
Night Auditor, Adam’s Mark Hotel, Feb. 1997 to Jun. 1999
Work with minimal supervision to identify issues before and after they arise and create and
implement solutions that allow all parties goals to be met.
Train coworkers and subordinates.
Organize the work environment to support achieving goals.
Provide feedback to management to improve capabilities.
Teaching
History Teacher,East CentralHS Tulsa, Oct 2011 to present
Substitute Teacher,Tulsa Public Schools, Nov. 2009 to 2011
Video Conference Facilitator, Rogers University, Nov. 1996 to Aug. 1997
Teach 20-30 students in a classroom environment.
Explain to students why knowledge sets and skills being taught are important and how they apply
to students goals.
Employ a multi-disciplinary approach to ensure that skills and knowledge attained in one subject
support achievement in other subjects.
Used technical skills to support instructors teaching in a distance learning environment.
Military
Infantry Fire Team Leader,OK Army National Guard, August 1993 to Mar 2014
Aviation Electronics Technician, US Navy, June 1987 to June 1993
Thrive in highly stressful and constantly changing environments.
Lead and train soldiers for highly complex missions.
Set an example for professional and ethical conduct for soldiers to follow.
Apply problem solving skills to personnel and technical issues.
Maintained an inventory of highly sensitive equipment.
Analyze data for patterns and recommend courses of action.
Education:
Langston University- Bachelor of Arts History
Tulsa Junior College- Associate of Arts History
Associate of Arts Liberal Studies
Blue Label Bartending School
Licenses:
OK State Alcohol Beverage License # 609353
2. Michael R. Okey
4801 Bermuda Ave. ● Sand Springs, OK 74063 ● 918-863-9577 ● Mike_Okey@hotmail.com
I am seeking a part-time position in customer service. I have extensive experience in
customer service while in the hotel and food & beverage industry. I also have a large store of
general knowledge due to my education and background.
My background has taught me to balance the needs of the business with the desires of the
customer. I often worked the midnight shift which required me to be self-reliant because there
was usually no manager or other employee to back me up. I’ve learned the necessity to learn as
many aspects of the business as possible. Over the years it has become obvious that you cannot
sit back and say I only do a single job. In customer service you have to be flexible because the
customer doesn’t want excuses, they want the job done.
My most important personality trait is reliability. I am where I’m supposed to be, when I’m
supposed to be there and I get the assigned jobs done. I start by building a base of knowledge in
what I’m hired to do and then I begin learning new skills as I work. This allows the manager to
rely on me for more and more.
Sincerely
Michael R. Okey
