6. Agenda
How I got here
Change models
What’s useful for learning
Learning model
Change management mapped to learning
Habits- stronger than change and
learning
My Process
Workshop
26. Before the
Learning Event
Back on the Job
The Learning
Event
Awareness
Desire
Knowledge
Ability
ADKAR Reinforcement
Lewin Unfreezing Changing Refreezing
Kotter Steps 1-4 Steps 5-6 Steps 7-8
43. Training may not be the solution
Org Systems
Compensation
Process
Support tools
Technology
Physical environment
Culture
Inherent ability
Competency/Knowledge
44. Evaluation
During the discover phase create an
evaluation plan
Identify what would you measure and
how would you measure it
What already exists?
52. Change and Learning Map
Targeted
Employees
Behavior
Required
How the
Behaviour is
demonstrated
Results
gained from
the
performance
Link To
Business
strategy
How big of a
change?
What are the
habits?
How will
managers and
sponsors be
able to
support the
change
WIIFM
WIIF the
business
Why change
What do
people need
to know?
What do
they need to
do?
How will
managers be
able to
support the
learning?
What will I
be able to
accomplish,
what will my
team
accomplish?
Why Learn
53. Before the
Learning Event
Back on the Job
The Learning
Event
Awareness
Desire
Knowledge
Ability
ADKAR Reinforcement
Lewin Unfreezing Changing Refreezing
Kotter Steps 1-4 Steps 5-6 Steps 7-8
What do they need before during
and after the learning event?
55. Problem Solving
Describe in your table group
an upcoming
learning/training event
that could benefit from
Change Management.
We’ll look at your solutions,
and add to them.
I spent a lot of time with people helping them figure out why they should be in the session, and not having time to cover the things they were supposed to learn
Change Management enters my life
The First step---but it does not really speak to That problem of being in a classroom, It feels like a higher level plan .
Prosci model widely adapted and used in SASK, in Regina in the govt/crowns
Bridge’s Model
Roger’s Technology Adoption Curve
It Gets people ready to learn
My Learning preference
Large group discussion of how participants think they can do it.
One Question gets 2 answers
Simple1 or 2 locations10’s to 100 employeesSmall changeLow RiskGo talk to themDo it againDo it againProvide answersTrainComplex1000’s of employees100’s of locationsLarge changeHigh riskIntegrated change plan Multiple communication channelsComplex blended learningResistance managementProject Management Involvement