1. Rachel Duffy
Phomolo Madome
Eva van Swaaij

2. In Europe PH is focused on “adding life to years”
(healthy ageing)
Make people aware about how they want their
life to be when they're old.
General public: campaigns, commercials or
workshops at schools, community centers,
companies, train/bus stations, facebook,

3.  Start from 1 to 2 then to 4 and so on
 Use the few that are interested to educate
others
 Give them tasks to research on quality
improvement projects that have been done
before
 Hold work-shops with them more often
 Always try make reference to recent quality
improvement changes

4.  Establish a work-place Quality Committee
 Have Quality as a standing agenda item in
your regular staff meetings
 If you have an established occupational
health and safety (OH&S) Committee, include
Quality into the terms of reference
(TOR).
 Think about creating Quality Champions
amongst your staff
 Have weekly/fortnightly Quality quizzes and
games

5.  Create a Continuous Quality Improvement
Log and ask staff to identify one workplace
activity or procedure that could be improved
(however small).
 Reward and recognize improvement. One of
the easiest ways to engage staff members in
QI is positive reinforcement through reward
and recognition of their efforts. Publicize all
QI projects and outcomes, or encourage a
friendly competition between units and
reward with food, small gifts.

6.  Forming unit-level improvement teams that had
decision-making responsibility for change
 Involving staff in brainstorming sessions
designed to identify problems and generate ideas
for change
 Encouraging staff to experiment with little
changes by conducting many small, rapid tests of
change
 Enabling staff to measure the effects of the rapid
tests on care processes and outcomes
 Encouraging staff to use these measures to
decide whether to abandon, adapt, or adopt the
change

7.  Pearson, M. L., Needleman, J., Parkerton, P. H.,
Upenieks, V. V., Soban, L. M., & Yee, T. (2009).
Participation of Unit Nurses.
American Journal of Nursing, 109 (11). 66-70.
Retrieved from
http://www.nursingcenter.com/library/JournalArt
icle.asp?Article_ID=940604
 Psychiatric Disability Services of Victoria Inc.
(2010). What is Continuous Improvement?
Retrieved from
http://www.vicserv.org.au/quality-and-
ohs/continuous-improvement/ci-faqs.html

8.  Eva: I brainstormed about ideas that you could
use to encourage QI campaigning in PH.
 Phomolo: I tried to find some scholorly articles
on Ebscohost and google scholor but i did not
find any thing so i had to brainstorm.
 Rachel: I found searching for quality
improvement activities quite difficult- I used my
home universities search engine and used the
keys words "engaging staff in quality
improvement activities".