Dissertation Defense - Social Representations of CMCs in Mozambique

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Slide used during the defense of my PhD dissertation at università della Svizzera italiana (USI, Lugano) - Social Representations of CMCs in Mozambique. 06 June 2014

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Dissertation Defense - Social Representations of CMCs in Mozambique

  1. 1. Social Representations of Community Multimedia Centres in Mozambique Dissertation presented by Sara Vannini! Supervised by Lorenzo Cantoni!
  2. 2. Structure Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  3. 3. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  4. 4. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context Research Trends
  5. 5. Social Representations [Moscovici, 1961]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  6. 6. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Research Questions Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  7. 7. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context Data Generation & Analyses
  8. 8. Vannini, S., Rega, I., Cantoni, L. (2013). Information and Communication Flows through Community Multimedia Centres: Perspectives from Mozambican Communities. Information Technology for Development (ITD). Pp. 1-14. ! Rega, I., Vannini, S., Fino, E., Cantoni, L. (2013). Exploring the Meanings of Community Multimedia Centers in Mozambique: A Social Representations Perspective. Information Technology and International Development (ITID), Vol. 9, Issue 4.! Vannini, S., Rega, I., Sala, S., Cantoni, L., (accepted). Using Photo-elicitation to Explore Social Representations of Community Multimedia Centres in Mozambique. Submitted to the Electronic Journal of Information Systems in Developing Countries (EJISDC).! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  9. 9. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context Conclusions
  10. 10. Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  11. 11. telecentres community radios Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  12. 12. Research Trends Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  13. 13. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context Public Access Venues
  14. 14. enthusiasm and failures Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Gómez, 2013; Rega, 2010]!
  15. 15. sustainability Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Best, Thakur & Kolko, 2010; Kleine, 2013]!
  16. 16. (financial, technical, political, social) sustainability Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Ali & Bailur, 2007; Bailey, 2009]!
  17. 17. impacts digital inclusion Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Sey et al., 2013]!
  18. 18. (still) huge investments Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  19. 19. one-size-fits-all [Unwin, 2009]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  20. 20. Design-reality gaps [Heeks, 2002; 2003]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  21. 21. stronger focus on the context [Irani, Vertesi, Dourish, Philip & Grinter, 2010; Johri & Pal, 2012; Tedre, Sutinen, Kähkönen & Kommers, 2006; Van Zyl, 2013]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  22. 22. participatory approaches [Gómez, 2013; Kleine & Unwin, 2009]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  23. 23. Theoretical Framework Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  24. 24. Social Representations [Moscovici, 1961]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  25. 25. Social Representations [Moscovici, 1961]! systems of values, ideas and practices, that are shared among a given social group Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  26. 26. Social Representations enable individuals to orientate themselves and interpret their world Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Moscovici, 1961]!
  27. 27. Social Representations enable individuals to orientate themselves and interpret their world provide a code that enables communication among the members of a community Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Moscovici, 1961]!
  28. 28. EGO! ALTER! OBJECT! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Moscovici, 2000]!
  29. 29. EGO! ALTER! OBJECT! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context inter-subjectivity relationship with the other and with the context to give meaning [Billig, 1996; Byford, 2002; Moscovici, 1984; 2000; Wagner et al., 1999]!
  30. 30. agency and creative power of the human being are allowed Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Moscovici, 1961; Voelklein & Howarth, 2005]!
  31. 31. cognitive polyphasia development and negotiation of social representations lead to contradictions and conflicts [Moscovici, 1961; Voelklein & Howarth, 2005]! agency and creative power of the human being are allowed Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  32. 32. [Bauer & Gaskell, 1999; Markovà, 2003; Mauri, 2007]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context Emergence
  33. 33. [Bauer & Gaskell, 1999; Markovà, 2003; Mauri, 2007]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context Emergence Stability
  34. 34. [Bauer & Gaskell, 1999; Markovà, 2003; Mauri, 2007]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context Emergence Transformation Stability
  35. 35. SRT & ICT4D Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  36. 36. SRT & ICT4D SRT & International Development Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context SRT & ICTs
  37. 37. inclusion of the context & different social groups Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Bailey & Ngwenyama, 2011; Contarello et al., 2008]!
  38. 38. inclusion of the context & different social groups participatory, design-oriented approach Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Duarte et al., 2009; Siddique & Kagan, 2006; Winskell et al., 2011]!
  39. 39. inclusion of the context & different social groups participatory, design-oriented approach fitting for rapidly evolving phenomena Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Fortunati & Manganelli, 2008; Sarrica, 2011]!
  40. 40. inclusion of the context & different social groups participatory, design-oriented approach fitting for rapidly evolving phenomena used to inform policy-makers and to find drivers for individual actions Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Araujo, 2010; Cruz & Marinho, 2012]!
  41. 41. Methods: Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  42. 42. Methods: mixed methods prevailing Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  43. 43. Methods: mixed methods prevailing small variety for SRT & ICT4D Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  44. 44. Research Questions Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  45. 45. What are the social representations of Community Multimedia Centres in Mozambique according to their different stakeholders? 1.   Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  46. 46. Is Social Representations Theory " a suitable theoretical paradigm to be employed for advancements in ICT4D? 2.   Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  47. 47. Is the chosen research strategy suitable to assess Social Representations in ICT4D? 3.   Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  48. 48. Participants’ Selection Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  49. 49. CMCs in Mozambique, 2011
  50. 50. Morrumbene Cuamba Full Access CMCs Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  51. 51. Chiure Chokwe Dondo Quelimane Sussundenga Xinavane Offline CMCs Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  52. 52. Chitima Ilha de Moçambique Connected Community Radios Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  53. 53. Data Generation Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  54. 54. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context Interview Protocol Photo-elicitation About the interviewee CMC identity CMC and the Community Perception of CMC and ICTs
  55. 55. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context images provide valuable information on social representations that is not accessible otherwise [Mamali, 2006]!
  56. 56. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context empowering foster participants’ reflection decrease risk of pre-conceived responses richer data to the researcher [Bignante, 2010; Clark-Ibáñez, 2004; Collier, 1967; Dodman, 2003; Nemer, 2013; Uimonen, 2013; Young & Barrett, 2001]!
  57. 57. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context empowering foster participants’ reflection decrease risk of pre-conceived responses richer data to the researcher [Bignante, 2010; Clark-Ibáñez, 2004; Collier, 1967; Dodman, 2003; Nemer, 2013; Uimonen, 2013; Young & Barrett, 2001]!
  58. 58. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context empowering foster participants’ reflection decrease risk of pre-conceived responses richer data to the researcher [Bignante, 2010; Clark-Ibáñez, 2004; Collier, 1967; Dodman, 2003; Nemer, 2013; Uimonen, 2013; Young & Barrett, 2001]!
  59. 59. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context empowering foster participants’ reflection decrease risk of pre-conceived responses richer data to the researcher [Bignante, 2010; Clark-Ibáñez, 2004; Collier, 1967; Dodman, 2003; Nemer, 2013; Uimonen, 2013; Young & Barrett, 2001]!
  60. 60. Participant-Driven Photo-Elicitation
  61. 61. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context Photo-elicitation protocol What do you like the most...? What should be improved...? What does this represent to you?
  62. 62. Initiating Agencies #2 Staff Members #57 Users TC + RC #95 Radio Users #72 Non-Users #8
  63. 63. Data Analysis Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  64. 64. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context 1.  Photo-taxonomy 2.  Deductive Content Analysis on photos- related text [Online Communication Model]! 3.  Inductive Content Analysis" [N-Vivo]! 4.  Automatic analysis of the reciprocal relationships among textual units" [T-Lab]!
  65. 65. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context 1.  Photo-taxonomy 2.  Deductive Content Analysis on photos- related text [Online Communication Model]! 3.  Inductive Content Analysis" [N-Vivo]! 4.  Automatic analysis of the reciprocal relationships among textual units" [T-Lab]!
  66. 66. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context 1.  Photo-taxonomy 2.  Deductive Content Analysis on photos- related text [Online Communication Model] 3.  Inductive Content Analysis" [N-Vivo] 4.  Automatic analysis of the reciprocal relationships among textual units" [T-Lab]
  67. 67. 3 Spaces Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  68. 68. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context 1.  Photo-taxonomy 2.  Deductive Content Analysis on photos- related text [Online Communication Model]! 3.  Inductive Content Analysis" [N-Vivo]! 4.  Automatic analysis of the reciprocal relationships among textual units" [T-Lab]!
  69. 69. 1.  Photo-taxonomy 2.  Deductive Content Analysis on photos- related text [Online Communication Model]! 3.  Inductive Content Analysis" [N-Vivo]! 4.  Automatic analysis of the reciprocal relationships among textual units" [T-Lab]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [Cantoni & Tardini, 2006; Inversini & Cantoni, 2014; Rega, 2010]! Services Facilities & Tools People Managing People Using
  70. 70. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context 1.  Photo-taxonomy 2.  Deductive Content Analysis on photos- related text [Online Communication Model]! 3.  Inductive Content Analysis" [N-Vivo]! 4.  Automatic analysis of the reciprocal relationships among textual units" [T-Lab]!
  71. 71. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  72. 72. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  73. 73. Outcomes Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  74. 74. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  75. 75. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context RC TC
  76. 76. INFORMATION, COMMUNICATION, SOCIO-POLITICAL ROLE RC Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  77. 77. local and national
  78. 78. participation and change
  79. 79. EDUTAINMENT RC Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  80. 80. educational role
  81. 81. entertainment
  82. 82. LEARNING CENTRE Conclusions  Outcomes  Methodology  Theoretical Framework  Research Gap Context TC
  83. 83. learning and job opportunities
  84. 84. access to ICTs (little to information)
  85. 85. not a voice to the outside
  86. 86. COPY-CENTRE Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context TC
  87. 87. financial support
  88. 88. INTERNET & its possibilities Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context RC TC
  89. 89. indirect experience
  90. 90. BUREAUCRATIC UMBRELLA Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context RC TC
  91. 91. welcoming cozy comfortable Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  92. 92. appearance
  93. 93. unhealthy
  94. 94. social-recognitionself-esteem Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  95. 95. passion and skills development
  96. 96. social recognition
  97. 97. Conclusions Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  98. 98. What are the social representations of Community Multimedia Centres in Mozambique according to their different stakeholders? 1.   Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  99. 99. BUREAUCRATIC UMBRELLA INTERNET & its possibilities INFORMATION, COMMUNICATION, SOCIO-POLITICAL ROLE EDUTAINMENT LEARNING CENTRE COPY-CENTRE cozy RC TC Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  100. 100. Is Social Representations Theory " a suitable theoretical paradigm to be employed for advancements in ICT4D? 2.   Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  101. 101. Design-Reality Gap is addressed Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  102. 102. integrated view: Initiating Agencies’ expectations & Local Ownership Design-Reality Gap is addressed Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  103. 103. integrated view: Initiating Agencies’ expectations & Local Ownership insights on appropriation and reinvention of a (new) social object Design-Reality Gap is addressed Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  104. 104. Is the chosen research strategy suitable to assess Social Representations in ICT4D? 3.   Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  105. 105. mixed methods allow to grab the complexity of the phenomenon Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  106. 106. photo-elicitation allowed for participation and for gaining different and original insights Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  107. 107. Contributions Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  108. 108. about Mozambican CMCs Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context synergies between Community Radios and Telecentres?
  109. 109. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context Telecentres do not offer contextualized services about Mozambican CMCs
  110. 110. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context Telecentres do not offer contextualized services more advanced services!!! about Mozambican CMCs
  111. 111. Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context need for training Staff members more advanced services!!! about Mozambican CMCs
  112. 112. Limitations Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  113. 113. photo-elicitation protocol Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  114. 114. relationship “donors”-recipient bias photo-elicitation protocol Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  115. 115. only a static snapshot Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  116. 116. Future Lines of Work Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  117. 117. the “cool” factor and the dimension of leisure diachronic dimension the whole ecosystem of public access in Mozambique improve photo-elicitation protocol faster methods for data analysis uses for design [Gómez & Gould, 2010; Gómez, 2011]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  118. 118. the “cool” factor and the dimension of leisure explore the use of SRs for design Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context [see: David, Vannini, Rega & Cantoni, 2013; Van Zyl & Vannini, 2013; Aguirre, Vannini, Rega & Cantoni, 2013]!
  119. 119. the “cool” factor and the dimension of leisure explore the use of SRs for design dynamic dimension to Social Representations diachronically changes for kind of PAVs influence on capabilities and activities [Bauer & Gaskell, 1999; Maury, 2007; Markovà, 2003]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  120. 120. the “cool” factor and the dimension of leisure explore the use of SRs for design dynamic dimension to Social Representations diachronically changes for kind of PAVs influence on capabilities and activities [Bauer & Gaskell, 1999; Maury, 2007; Markovà, 2003]! Conclusions  Outcomes  Methodology  Theoretical Framework  Research Trends Context
  121. 121. THANK YOU!

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