B4 - Teams, groups, SharePoint, Yammer - what should i use and when - Dux Raymond Sy
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B4 - Teams, groups, SharePoint, Yammer - what should i use and when - Dux Raymond Sy
- 1. Teams, Groups, SharePoint, Yammer - What should I Use and when Dux Raymond Sy 14 octobre 2017 #SPSParis
- 2. #SPSParis @meetdux Session Objectives Collaboration Today 1 Modern Tools 2 What To Use When 3
- 4. #SPSParis @meetdux Digital trends are changing the way people work
- 5. Information is more widely available… of the world’s data was generated over the last 2 years 90%
- 6. and it’s being shared more freely …
- 8. #SPSParis @meetdux Different groups have different needs Co-Authoring Content Chat-based Workspace Sites & Content Management Enterprise Social Mail & Calendar Voice, Video & Meetings Wasted Time Context switching between different apps drains attention and time Shadow IT Incomplete toolset can lead to inconsistent security, compliance and risk Siloed Apps Friction across applications – multiple logins, difficulty sharing and discovering information
- 9. #SPSParis @meetdux Generational Preferences at Work Baby Boomer (1946-1964) Generation X (1965-1979) Millennial (1980-1997) Generation Z (1998-2020) In Person Meeting Virtual Online Meeting (No Video) Virtual Online Meeting (Video) Email Team Workspaces Instant Message (IM) Enterprise Social Networking Persistent Chat Conversational User Interfaces Mostly preferAlways prefer Somewhat prefer Occasionally prefer Do not prefer © Copyright Avanade 2016
- 10. #SPSParis @meetdux Office 365 Designed for the unique workstyle of every group SharePoint Teams Office 365 ProPlus Yammer Outlook Skype Sites & Content Management Chat-based Workspace Co-Authoring Content Enterprise Social Mail & Calendar Voice, Video & Meetings Office 365 Groups Complete Collaboration Solution Office 365 addresses the breadth of collaboration needs across your company Integrated Experiences Office 365 Groups and Graph enable integrated experiences that facilitate effective collaboration Security and Compliance Office 365 delivers the security, compliance and manageability required in today’s workplace
- 11. #SPSParis @meetdux Office 365 Groups = Membership Service User creates new group for collaboration Office 365 Application Group experience populated in app of choice Office 365 Application One Identity Azure Active Directory (AAD) is the master for group identity and membership across Office 365 (Exchange, SharePoint, etc.) Federated Resources O365 services extend with their data (e.g. Group messaging, SharePoint TeamSite, OneNote, Planner) Loose coupling Services notify each other of changes to a group (e.g., creation, deletion, updates) Group identity created Azure Active Directory Identity, Resource URLs, Owners, Members
- 12. Manage Groups with AvePoint GroupHub https://www.avepoint.com/products/office-365-groups-management/
- 19. As someone in Sales Management I want to have a single version of the proposal that everyone can access and edit rather than emailing different versions around the team Using a SharePoint site to centrally store and share a single version of a sales proposal that my team can edit together using co-authoring in Word and PowerPoint I’ll know this is successful when my sales team can create proposals more easily and therefore have more time to close deals
- 23. Outlook e-mail Skype for Business Microsoft Teams Office 365 Groups OneDrive for Business Yammer SharePoint Sites Communication and Collaboration Journey Ideation Formalized project Refines solution Presentation of solution Archival Feedback from SMEs Creates a document Skype call with colleague Creates a Group and shares document Collaborates with team Harvests knowledge Finalizes result Shares result Persistent Storage Project Collaboration Proposal Development © Copyright Avanade 2016
- 24. #SPSParis @meetdux Outlook e-mail Skype for Business Microsoft Teams Office 365 Groups OneDrive for Business Yammer Planner Demo: Dux’s Collaboration Journey Global request Create Plan Team request Read response Grab Document Copy Document Talk to Tony Create Team
- 26. #SPSParis @meetdux Factor 1: Audience With whom do you need to communicate? Yammer and Skype Broadcast works well for organization wide communication SharePoint, Groups, Planner and Teams are beneficial for team and project collaboration Outlook and Skype are ideal for one to one conversations
- 27. #SPSParis @meetdux Factor 2: Time Sensitivity How quickly do you need to communicate? Teams and Skype are ideal for high tempo, fast paced communication and collaboration SharePoint, Planner, Groups and Outlook supports low tempo, asynchronous scenarios Yammer can work for any tempo
- 28. Factor 3: Collaboration Tones How do you express yourself? Outlook and SharePoint are common tools for formal communications and collaboration Yammer, Planner, Groups and Teams supports informal communications and collaboration Skype can support both formal and informal communications and collaboration
- 29. #SPSParis @meetdux Factor 4: Organizational Roles Who are you in the organization? Pick your battles Outlook is the de facto tool for senior leaders All the other collaboration tools enables everyone else in the organization Organizational roles dictate how they want to collaborate
- 30. AUDIENCE INDIVIDUAL GROUP TEAM DEPARTMENT ORGANIZATION TIMESENSITIVITY URGENT/HIGHAD-HOC/LOW COLLABORATIONTONES FORMAL Collaboration Factors INFORMALBOTHINFORMAL Skype for Business Call or Instant Message (IM) Skype for Business Online Meetings Skype Broadcast Yammer (All Company and Groups) Office 365 Groups Outlook OneDrive for Business Microsoft Teams SharePoint Team Sites Office 365 Video SharePoint Intranet Planner Planner
- 31. #SPSParis @meetdux Make it Easy to Do the Right Thing
- 32. #SPSParis @meetdux Megan Bowen Finance Auditor Megan completes a Digital Workspace request via her company’s self-service catalogue as she needs to work with some colleagues on the departmental away day planning
- 34. #SPSParis @meetdux Diego Siciliani Corporate VP for Finance Diego is Megan’s boss. He approves Megan’s self-service request for a new Office 365 Group
- 36. #SPSParis @meetdux Megan Bowen Finance Auditor Begins to use her newly created Office 365 Group
- 38. #SPSParis @meetdux Allan Deyoung Corporate Security Officer Due to the new GDPR regulation, Allan has wants to change the approval process before extranet sites are created.
- 40. #SPSParis @meetdux Diego Siciliani Corporate VP for Finance Automatic reminder that an Office 365 group lease has expired.
- 42. #SPSParis @meetdux Allan Deyoung Corporate Security Officer Review SharePoint site usage, tasks in flight and recertification status
- 45. #SPSParis @meetdux Thank You! Dux Raymond Sy, PMP CTO, AvePoint Public Sector @meetdux | http://meetdux.me Dux.sy@avepoint.com
Editor's Notes
- Dux ask Blair: What’s your day like?
- Dux: References: Petter Bae Brandtzæg of SINTEF ICT, according to this Science Daily article:: https://www.sciencedaily.com/releases/2013/05/130522085217.htm What is Big Data? http://www-01.ibm.com/software/data/bigdata/what-is-big-data.html
- Blair will discuss: A 2013 online survey conducted by KRC Research demonstrates this point. Of the 764 employees polled, 58% of Senior Managers and Managers have accidentally sent the wrong person sensitive information (versus only 25% of workers overall). Additionally, 51% have taken files with them after leaving a job, double the amount of workers in lower-level positions. And the vast majority (87%) of Senior Managers and Managers regularly upload work files to a personal email or cloud account, primarily because taking their work computer home with them is too burdensome, or they simply prefer using their home computer. See the full report here. References: http://www.strozfriedberg.com/wp-content/uploads/2014/01/Stroz-Friedberg_On-the-Pulse_Information-Security-in-American-Business.pdf http://thehackernews.com/2016/08/dropbox-data-breach.html
- Dux
- Blair For organizations with a multi-generation workforce, it is important to understand your demographics to know how to best find the balance of tools across the generations If you are an organization that heavily relies on email, what are you doing for your new workers? Are you giving them the tools they need to be effective? Note: this is a generalization of observations, but any individual may cross multiple categories. Wired Magazine: The Next Generation of Working Practices, Herman Miller: Generations at Work EY Study on Generational Shifts
- Dux:
- Dux
- Meet with key department stakeholders, project managers and champions. Use these questions to drive the conversations at the meeting.
- In order to secure buy-in, involve the people who are going to drive and support the change throughout the organization. You’ll want to include department leads, the project manager, IT and other champions who can help drive the change across the team.
- You might wonder how this all fits together. Usage scenarios like a specific process will map to a business scenario. The business scenarios align to the organization’s business strategy. Let’s take a look at another example.
- Productivity Library link: https://fasttrack.microsoft.com/office/envision/productivitylibrary/produce-winning-rfps-faster
- https://fasttrack.microsoft.com/office/envision/productivitylibrary/provide-remote-sales-associates-the-ability-to-participate-in-marketing-events
- We’ve found that adoption is better when you break things down into smaller, digestible steps. It also helps when you can start the project with something easy and straightforward (or “low hanging fruit”). Get substeps for prioritize
- Collaboration is not always a static and pre-defined process and a Digital Workplace must accommodate for all scenarios. Microsoft Teams supercharges collaboration: http://blog.avanade.com/avanade-insights/collaboration/microsoft-teams-supercharges-collaboration-for-millennials-to-boomers/
- Blair
- With whom do you need to communicate? Large Audience Yammer SharePoint Any Audience Outlook Small Audience: OneDrive for Business Skype for Business Teams
- How quickly do you need to communicate? High Tempo Skype for Business Teams Any Tempo Yammer Low Tempo Outlook SharePoint OneDrive for Business
- How do you want to express yourself? Formal Tone Outlook SharePoint Yammer Any Tone Skype for Business Informal Tone: Teams OneDrive for Business
- How do you want to express yourself? Formal Tone Outlook SharePoint Yammer Any Tone Skype for Business Informal Tone: Teams OneDrive for Business
- TechValidate survey of a State & Local Government Agency: https://www.techvalidate.com/tvid/C6C-A9B-8AE
- TechValidate survey of a State & Local Government Agency: https://www.techvalidate.com/tvid/C6C-A9B-8AE
- TechValidate survey of a State & Local Government Agency: https://www.techvalidate.com/tvid/C6C-A9B-8AE
- TechValidate survey of a State & Local Government Agency: https://www.techvalidate.com/tvid/C6C-A9B-8AE
- TechValidate survey of a State & Local Government Agency: https://www.techvalidate.com/tvid/C6C-A9B-8AE