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Intranets In The Cloud: What You Need To Know

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There is a growing trend of organisations moving to ‘the cloud’ to meet their intranet. While many organisations are running their Intranets ‘on the premises’, many are considering entirely cloud-based solutions such as Office 365. The question for many companies is: ‘should our intranet be built with Office 365?’.

In this session, Richard will explore:
The benefits Office 365 brings to an intranet
Where the issues and challenges will lie
When and how you may integrate Office 365 with your existing intranet today.

Published in: Technology
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Intranets In The Cloud: What You Need To Know

  1. 1. @RHARBRIDGE
  2. 2. RICHARD HARBRIDGE My twitter handle is @RHarbridge, blog is http://RHarbridge.com, and I work at SPEAKER | AUTHOR | SUPER FRIENDLY
  3. 3. ARE YOU READY FOR TODAY’S DEMANDS? What about tomorrows demands? Are you ready for those?
  4. 4. Benefits Of Intranets In The Cloud INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Embracing The Cloud Platform Customizing & Integrating The Cloud Ensuring Adoption & Success In The Cloud
  5. 5. Benefits Of Intranets In The Cloud INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Embracing The Cloud Platform Customizing & Integrating The Cloud Ensuring Adoption & Success In The Cloud
  6. 6. THERE ARE FINANCIAL BENEFITS… Infrastructure cost savings, pay per user per month, price bundling, automatic scale and much more…
  7. 7. THE INNOVATION BENEFITS ARE MORE INTERESTING… Continually improving experiences, continuous rollout of new capabilities, continued integration with more technologies, and much more…
  8. 8. NO MORE TECHNOLOGY UPGRADES… It is more challenging to meet modern expectations on legacy technology. By leveraging cloud technology you no longer need to upgrade.
  9. 9. Benefits Of Intranets In The Cloud INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Embracing The Cloud Platform Customizing & Integrating The Cloud Ensuring Adoption & Success In The Cloud
  10. 10. Benefits Of Intranets In The Cloud INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Embracing The Cloud Platform Customizing & Integrating The Cloud Ensuring Adoption & Success In The Cloud
  11. 11. INTRANET PLANNING… Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com News Keeps employees informed by targeted, easy to publish articles. Tools & Quick Access Accessible and rapid access with single sign on to key tools/apps. Leadership Messaging Amplifies reach and impact of leader communications. Shared Stories Giving employees a voice and way to share with the organization. Mobile Experience Provides the Intranet to employees anywhere at anytime, and on any device. Events Shared calendar experiences to stay up to date on corporate and divisional events. Enabling Recognition Foster a greater collaborative culture with peer to peer praise. Enterprise Social Integrate and enhance from commenting to interactive polls. Intranet Search Powerful full text search available across the entire Intranet and in specific collections. Video Storage, conversion and optimized playback of video. Photos Providing rich galleries. Information Architecture Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. Flexible Navigation Powered by metadata, site structure or search. Actionable Analytics Provide actionable insights based on usage. People Search Intuitive, intelligent and modern people search experiences. People Spotlights Celebrating talent/connecting people within the organization.
  12. 12. INTRANET PLANNING… Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com Tools & Quick Access Accessible and rapid access with single sign on to key tools/apps. Information Architecture Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. Flexible Navigation Powered by metadata, site structure or search.
  13. 13. METADATA & IA ARE CRITICAL… SharePoint has had robust metadata and taxonomy capabilities. Over past few versions there have been numerous improvements. More are coming. Information Architecture Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.
  14. 14. THE NEW SHAREPOINT HOME EXPERIENCE… A common need is a site directory. In Office 365 not only is this available, but it is being updated with features like activity roll ups, and quick follow/share options. Flexible Navigation Powered by metadata, site structure or search.
  15. 15. INCORPORATE THE SUITE BAR (AND DON’T MODIFY IT)…. Design to take full advantage of the platform. Tools & Quick Access Accessible and rapid access with single sign on to key tools/apps.
  16. 16. APP LAUNCHER & SINGLE SIGN ON EXPERIENCE… While many Intranets build out quick access this is in O365 already. Tools & Quick Access Accessible and rapid access with single sign on to key tools/apps.
  17. 17. INTRANET PLANNING… Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com Tools & Quick Access Accessible and rapid access with single sign on to key tools/apps. Information Architecture Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. Flexible Navigation Powered by metadata, site structure or search. Actionable Analytics Provide actionable insights based on usage.
  18. 18. Today we understand how to leverage and navigate analytics to improve the intranet, engagement, or experiences. We have more insight than ever before. ANALYTICS & INSIGHTS… Actionable Analytics Provide actionable insights based on usage.
  19. 19. BRINGING ANALYTICS TO THE FOREFRONT… We need to implement the Intranet in a way that doesn’t just empower leaders with analytics/insights but empowers everyone. Actionable Analytics Provide actionable insights based on usage.
  20. 20. INTRANET PLANNING… Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com Tools & Quick Access Accessible and rapid access with single sign on to key tools/apps. Intranet Search Powerful full text search available across the entire Intranet and in specific collections. Information Architecture Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. Flexible Navigation Powered by metadata, site structure or search. Actionable Analytics Provide actionable insights based on usage. People Search Intuitive, intelligent and modern people search experiences.
  21. 21. LEVERAGE SHAREPOINT SEARCH… Whether you are using it as is OOTB or in a hybrid configuration you have a powerful ready to go search experience integrated throughout Office 365. Intranet Search Powerful full text search available across the entire Intranet and in specific collections. People Search Intuitive, intelligent and modern people search experiences.
  22. 22. LEVERAGE RICH & INTERACTIVE PROFILE PAGES… Anywhere a person is referenced a beautiful interactive profile that constantly has new features is only one click away. Intranet Search Powerful full text search available across the entire Intranet and in specific collections. People Search Intuitive, intelligent and modern people search experiences.
  23. 23. INTRANET PLANNING… Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com News Keeps employees informed by targeted, easy to publish articles. Tools & Quick Access Accessible and rapid access with single sign on to key tools/apps. Leadership Messaging Amplifies reach and impact of leader communications. Events Shared calendar experiences to stay up to date on corporate and divisional events. Intranet Search Powerful full text search available across the entire Intranet and in specific collections. Information Architecture Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. Flexible Navigation Powered by metadata, site structure or search. Actionable Analytics Provide actionable insights based on usage. People Search Intuitive, intelligent and modern people search experiences. People Spotlights Celebrating talent/connecting people within the organization.
  24. 24. DESIGN TO INTEGRATE WITH OFFICE 365… When designing news, leadership or even events pages we can take advantage of new and improved authoring experiences. News Keeps employees informed by targeted, easy to publish articles. Leadership Messaging Amplifies reach and impact of leader communications. Events Shared calendar experiences to stay up to date on corporate and divisional events.
  25. 25. DESIGN TO INTEGRATE WITH OFFICE 365… Microsoft is improving the news experience in SharePoint and Office 365. News Keeps employees informed by targeted, easy to publish articles. Leadership Messaging Amplifies reach and impact of leader communications. Events Shared calendar experiences to stay up to date on corporate and divisional events.
  26. 26. INTRANET PLANNING… Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com News Keeps employees informed by targeted, easy to publish articles. Tools & Quick Access Accessible and rapid access with single sign on to key tools/apps. Leadership Messaging Amplifies reach and impact of leader communications. Mobile Experience Provides the Intranet to employees anywhere at anytime, and on any device. Events Shared calendar experiences to stay up to date on corporate and divisional events. Intranet Search Powerful full text search available across the entire Intranet and in specific collections. Information Architecture Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. Flexible Navigation Powered by metadata, site structure or search. Actionable Analytics Provide actionable insights based on usage. People Search Intuitive, intelligent and modern people search experiences. People Spotlights Celebrating talent/connecting people within the organization.
  27. 27. INTRANET IN YOUR POCKET… Your Intranet is responsive by design, but what if you could also enable better site experiences on mobile devices. What if you could design for the user? Mobile Experience Provides the Intranet to employees anywhere at anytime, and on any device.
  28. 28. INTRANET PLANNING… Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com News Keeps employees informed by targeted, easy to publish articles. Tools & Quick Access Accessible and rapid access with single sign on to key tools/apps. Leadership Messaging Amplifies reach and impact of leader communications. Shared Stories Giving employees a voice and way to share with the organization. Mobile Experience Provides the Intranet to employees anywhere at anytime, and on any device. Events Shared calendar experiences to stay up to date on corporate and divisional events. Enabling Recognition Foster a greater collaborative culture with peer to peer praise. Enterprise Social Integrate and enhance from commenting to interactive polls. Intranet Search Powerful full text search available across the entire Intranet and in specific collections. Information Architecture Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. Flexible Navigation Powered by metadata, site structure or search. Actionable Analytics Provide actionable insights based on usage. People Search Intuitive, intelligent and modern people search experiences. People Spotlights Celebrating talent/connecting people within the organization.
  29. 29. ENTERPRISE SOCIAL… Enterprise social can be integrated into the Intranet experience. This is even more compelling when based on world class platforms like Yammer. Enterprise Social Integrate and enhance from commenting to interactive polls.
  30. 30. ENABLING NEW PRAISE EXPERIENCES… This is a good example of something else that you shouldn’t spend money on as there are great ways to do this today and new ways coming soon. Enabling Recognition Foster a greater collaborative culture with peer to peer praise.
  31. 31. INTRANET PLANNING… Over 70 pages of Intranet & O365 guidance at http://Office365Intranets.com News Keeps employees informed by targeted, easy to publish articles. Tools & Quick Access Accessible and rapid access with single sign on to key tools/apps. Leadership Messaging Amplifies reach and impact of leader communications. Shared Stories Giving employees a voice and way to share with the organization. Mobile Experience Provides the Intranet to employees anywhere at anytime, and on any device. Events Shared calendar experiences to stay up to date on corporate and divisional events. Enabling Recognition Foster a greater collaborative culture with peer to peer praise. Enterprise Social Integrate and enhance from commenting to interactive polls. Intranet Search Powerful full text search available across the entire Intranet and in specific collections. Video Storage, conversion and optimized playback of video. Photos Providing rich galleries. Information Architecture Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. Flexible Navigation Powered by metadata, site structure or search. Actionable Analytics Provide actionable insights based on usage. People Search Intuitive, intelligent and modern people search experiences. People Spotlights Celebrating talent/connecting people within the organization.
  32. 32. ENABLING NEW VIDEO EXPERIENCES… Ready to go portal experiences like Office Video are easy to enable and embrace. All included in Office 365. Video Storage, conversion and optimized playback of video.
  33. 33. ENABLING NEW VIDEO EXPERIENCES… From inserting and offline viewing, to subtitles and captions, these Office Video experiences are always undergoing constant innovation and greater integration. Video Storage, conversion and optimized playback of video.
  34. 34. Benefits Of Intranets In The Cloud INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Embracing The Cloud Platform Customizing & Integrating The Cloud Ensuring Adoption & Success In The Cloud
  35. 35. Benefits Of Intranets In The Cloud INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Embracing The Cloud Platform Customizing & Integrating The Cloud Ensuring Adoption & Success In The Cloud
  36. 36. SITE PROVISIONING… In Office 365 you will want to invest in developing a site life cycle wizard (for site provisioning, classification and management). Flexible Navigation Powered by metadata, site structure or search. Information Architecture Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.
  37. 37. SEARCH WHERE YOU ARE… We can personalize, tailor and improve search by embedding it with reach as you type results in context within the navigation or other key components. Intranet Search Powerful full text search available across the entire Intranet and in specific collections. People Search Intuitive, intelligent and modern people search experiences.
  38. 38. RESPONSIVE DESIGN… Responsive design is a default requirement. Every Intranet should be responsive by design. We always implement responsive design in all of our projects. Mobile Experience Provides the Intranet to employees anywhere at anytime, and on any device.
  39. 39. ENTERPRISE SOCIAL… Adding the embed to sites isn’t done automatically, and managing memberships across SharePoint and Yammer can be a pain. Great development opportunity. Enterprise Social Integrate and enhance from commenting to interactive polls.
  40. 40. Benefits Of Intranets In The Cloud INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Embracing The Cloud Platform Customizing & Integrating The Cloud Ensuring Adoption & Success In The Cloud
  41. 41. Benefits Of Intranets In The Cloud INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Embracing The Cloud Platform Customizing & Integrating The Cloud Ensuring Adoption & Success In The Cloud
  42. 42. PLANNING FOR ADOPTION… Who will adopt Office 365 and when will they adopt it? “We Need It To Be The Norm / Expectation” Adopters Coordination&Investment These Adopters need help understanding the value change provides. Why should they change? Sharing change stories, benefits, contest winners, business impacts of the technology will be important to this group. “We Need To Understand Value” Adopters These Adopters need help understanding how to change. How can they use the technology? How should they use it? Help, coaching, how to tips, training, contests and challenges help this group of users the most. “We Need Support” Adopters Early Adopters will adopt and begin using new technology once it has been shown to them, or once they are aware it is available. Making these users aware of the technology and it’s capabilities is important. Often ‘did you know’ tips and pre-launch communication can accelerate this groups adoption. The biggest need for this group is helping them share and influence others to change along with them. Early Adopters Everyone Adopting (As Fast As Possible)
  43. 43. PLANNING FOR ADOPTION… We need to invest in key areas to enable and accelerate adoption.
  44. 44. Adoption Campaigns PLANNING FOR ADOPTION… We need to invest in key areas to enable and accelerate adoption.
  45. 45. PLANNING FOR ADOPTION… Developing a roadmap for adoption where we plan activities before launch, during launch and after launch is important. Plan and execute campaigns!
  46. 46. PLANNING FOR ADOPTION… Developing a roadmap for adoption where we plan activities before launch, during launch and after launch is important. Plan and execute campaigns!
  47. 47. PLANNING FOR ADOPTION… Developing a roadmap for adoption where we plan activities before launch, during launch and after launch is important. Plan and execute campaigns!
  48. 48. PLANNING FOR TIPS… When each day’s Yammer tip is posted by a member of the tip team it ensures that these tips come from different users which gets more people involved.
  49. 49. PLANNING FOR CHALLENGES… Each week (or along with the tips) we need to create clear action items or Challenges that users can accomplish to put what they learned in practice.
  50. 50. PLANNING FOR ADOPTION… Developing a roadmap for adoption where we plan activities before launch, during launch and after launch is important. Plan and execute campaigns!
  51. 51. PLANNING FOR CONTESTS… The goal of each contest is to get the users to take an action (upload a profile picture, download a mobile app, etc.) and those actions should be connected to a tip or tips that had been shared (explaining how to do the action and its value).
  52. 52. PLANNING FOR ADOPTION… Developing a roadmap for adoption where we plan activities before launch, during launch and after launch is important. Plan and execute campaigns!
  53. 53. PLANNING FOR TRAINING… Since you are already doing a time boxed campaign consider providing targeted training sessions that are hands on and participatory. Even if you are performing training remotely if the group is small enough you can create exercises and track completion.
  54. 54. PLANNING FOR ADOPTION… Developing a roadmap for adoption where we plan activities before launch, during launch and after launch is important. Plan and execute campaigns!
  55. 55. PLANNING FOR COMMUNICATION… Define a comprehensive communication plan along with the messaging for key Email, Intranet posts, Yammer posts or communication for the campaign.
  56. 56. PLANNING FOR MEASUREMENT… With each campaign clear reporting should be identified to track success of the Campaign. This reporting will also include baseline measurements as needed.
  57. 57. PLANNING FOR ADOPTION… We need to invest in key areas to enable and accelerate adoption. Governance Policies & Guidance
  58. 58. EVALUATE YOUR POLICY AND GUIDANCE READINESS… There are many policies and guidance materials that should exist and be in use for Office 365 or a modern digital workplace strategy to be effective.
  59. 59. PLANNING FOR ADOPTION… We need to invest in key areas to enable and accelerate adoption. Scenario Guidance
  60. 60. Scenarios Finding Someone With A Certain Expertise ◔ ● ● ◕ ◔ ◔ Ask Something, Don’t Know Whom To Ask ○ ● ◕ ◔ ◕ Do A Brainstorming Activity With My Team ◑ ● ● ◑ ◔ ● Where Should Meeting Notes Be Captured, Stored & Shared? ◕ ◕ ● ● ◔ ● Where Should I Share Video? ○ ◑ ◔ ◔ ◔ ○ ◔ ● Where Should I Share Photos? ○ ● ◕ ◑ ○ ◔ Have A Real Time Chat With A Colleague ● ◑ ○ ◑ Where Should I Put & Share Documents? ◔ ◕ ● ● ◔ ● Have A Question Related To A Document? ◔ ● ◑ ◑ ◑ ◔ ◑ Invite A Colleague To Lunch ◕ ◔ ● Provide A Note Of Congratulations/Praise ◔ ● ◔ ◑ ◕ Make An Organizational Announcement ◔ ● ◔ ◕ ◕ Remind The Team Of An Important Deadline ◑ ◔ ● ● ●Share guidance on when to use what – when SharePoint or the Intranet should be used and when the enterprise social network might be better, etc. WANT MORE GUIDANCE?
  61. 61. DOWNLOAD THE WHEN TO USE WHAT IN OFFICE 365 ENTERPRISE USER GUIDANCE WHITEPAPER! It goes into much greater depth and can be found at WhenToUseWhat.com
  62. 62. Benefits Of Intranets In The Cloud INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Embracing The Cloud Platform Customizing & Integrating The Cloud Ensuring Adoption & Success In The Cloud
  63. 63. Benefits Of Intranets In The Cloud INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Embracing The Cloud Platform Customizing & Integrating The Cloud Ensuring Adoption & Success In The Cloud
  64. 64. No More Upgrades & Always Modern INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Embracing The Cloud Platform Customizing & Integrating The Cloud Ensuring Adoption & Success In The Cloud
  65. 65. No More Upgrades & Always Modern INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Meet Most Digital Workplace Intranet Needs Customizing & Integrating The Cloud Ensuring Adoption & Success In The Cloud
  66. 66. No More Upgrades & Always Modern INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Meet Most Digital Workplace Intranet Needs Requires Work, But The Platform Helps Ensuring Adoption & Success In The Cloud
  67. 67. No More Upgrades & Always Modern INTRANETS INTHECLOUD: WHATYOUNEEDTOKNOW Meet Most Digital Workplace Intranet Needs Requires Work, But The Platform Helps Adoption Campaigns, Policies & Guidance
  68. 68. Thank You! Organizers,SponsorsandYouformakingthispossible. 100+AwesomePresentationsAt.. Slideshare.Net/RHarbridge WhenToUseWhatWhitepaper.. WhenToUseWhat.com IntranetsonO365Whitepaper.. Office365Intranets.com ExternalSharingWhitepaper.. Office365Extranets.com Message Me On LinkedIn or Email Richard@2toLead.com SPEAKER | AUTHOR | SUPER FRIENDLY Twitter: @RHarbridge. More to come on our blog at http://2toLead.com.

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