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Cameron Adams Sr. Global Portfolio Manager, eBusiness Applications, Diversey
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Situation Trends are in direct conflict with each other: budget, access, and resource constraints drive cleanliness down, yet expectations continue to rise Problem Fewer personnel Difficult / less time to clean Training and retraining How to do more with less Process / documentation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Challenge ,[object Object]
The 7 Guiding Principles For a successful work plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
To Ensure Success 1. Follow a disciplined process Plan Review Check Do Set Goals, Priorities, Tasks & Frequencies Sequence, Schedule, Assign, Train, Perform Inspect, Observe,  Train Reassess, Revise, Refine Successful Work Plan & Needs Justification
Plan 2. Understand needs & objectives Stakeholder Committee Administration / Staff Health Services PTO / PTA Students Building & Grounds Supervisor Director of Physical Plant Director of Facilities Custodial Supervisor Maintenance Manager Director of Housekeeping Needs & Objectives Average daily attendance Enrollment Grades Safety Health Appearance Budgets Productivity Worker’s compensation Employee turnover Take time to listen and engage stakeholders; Make them part of the process & successful outcome.
Plan 2. Understand needs & objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SMART Goal Example: To achieve an average cleanliness level of 2, defined by industry standards, across our school within 6 months of program implementation, while reducing our budget by 10%.
Plan 3. Build consensus & alignment ,[object Object],[object Object],[object Object],[object Object],[object Object],This results in a hypothetical plan.  Use this to refine your goals and make choices.
Exercise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Plan 3. Build consensus & alignment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Plan 3. Build consensus & alignment Task Treatment in Low Priority Areas to Maintain Budget Task Cost Task Priority Increase / Maintain Reduce / Eliminate Eliminate / Reduce Increase Productivity Reduce or eliminate low priority tasks in low priority areas to maintain your budget.
Plan 3. Build consensus & alignment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The goal of this meeting should be to come to an agreement and move forward with one of the alternatives.
Do 4. Optimize workflows ,[object Object],[object Object],[object Object],[object Object]
Do 5. Allocate fairly ,[object Object],[object Object],Assignments are flagged when they exceed an employees available cleaning time
Do 6. Communicate thoroughly ,[object Object],[object Object],[object Object],[object Object],[object Object],Checklists show cleaning tasks and when they are to be performed
Do 6. Communicate thoroughly ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Check 7. Measure, recognize & revise Inspect Measure
Check 7. Measure, recognize & revise ,[object Object],[object Object],Positive feedback reinforces positive results – a little can go a long way.
Review 7. Measure, recognize & revise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]

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Managing Change: Creating a Successful Work Plan

  • 1. Cameron Adams Sr. Global Portfolio Manager, eBusiness Applications, Diversey
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. To Ensure Success 1. Follow a disciplined process Plan Review Check Do Set Goals, Priorities, Tasks & Frequencies Sequence, Schedule, Assign, Train, Perform Inspect, Observe, Train Reassess, Revise, Refine Successful Work Plan & Needs Justification
  • 8. Plan 2. Understand needs & objectives Stakeholder Committee Administration / Staff Health Services PTO / PTA Students Building & Grounds Supervisor Director of Physical Plant Director of Facilities Custodial Supervisor Maintenance Manager Director of Housekeeping Needs & Objectives Average daily attendance Enrollment Grades Safety Health Appearance Budgets Productivity Worker’s compensation Employee turnover Take time to listen and engage stakeholders; Make them part of the process & successful outcome.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Plan 3. Build consensus & alignment Task Treatment in Low Priority Areas to Maintain Budget Task Cost Task Priority Increase / Maintain Reduce / Eliminate Eliminate / Reduce Increase Productivity Reduce or eliminate low priority tasks in low priority areas to maintain your budget.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. Check 7. Measure, recognize & revise Inspect Measure
  • 20.
  • 21.
  • 22.