Levi Garrett Hughes has over 10 years of experience in sales, event planning, and customer service. He has worked in roles managing incoming call centers, selling furniture, planning concerts and tours, and as a sales manager for a self-storage facility. Hughes holds a Bachelor's degree in Retailing and Consumer Science and an Associate's degree in Business and Liberal Arts from the University of Arizona and Pima Community College.
1. Levi Garrett Hughes
Experience:
02/2016-11/2016 J.D. Mellberg Financial - Account Executive
In a personable and friendly, professional manner I am making outbound calls, receiving inbound calls to advance the
sales process of retirement income planning by qualifying prospects with at least 100k in investible assets then booking
appointments for external Financial Advisors in office/home/3rd
party locations across the country. I am mailing out
education annuity books regarding retirement income planning, pitching to prospects while toggling screens and using
multiple systems like sales force and Five9 at a time.
07/2008 – 10/2016 Arizona Promota - Talent Buyer/Event Planner
I planned coordinated/supervised and executed events. I did the logistics and operations for concerts, tours, and
appearances of national/local bands/comedians. I managed all sort of the event operations from the facility selection,
contracting, pricing, transportation, accommodations, food/beverage and audio/visual service arrangements. It was
required for me to multi task in stressful times. I planned the event floor plan with budget and produced the event
materials and accessories.
11/2015-02/2016 VXI Global Solutions - Sales
I manage three incoming call types: Win Back, former customers who have been solicited to return to
DIRECTV; Disconnect, former customers who have issues to be settled; and Transfers, customers who have been
transferred from other departments with the intent to Reconnect. I assist the callers with billing issues, sending back
Directv, or setting up an order to return to DTV along with bundling their services for Internet phone. Some callers are not
interested in returning back to the company that is my duty to win them back. I sell them on reconnecting their services
with or with out great offers for programming and equipment at a high percentage.
4/2015 – 11/2015 Sam Levitz Furniture - Sales
I greet and recommend merchandise to customers based on their needs and preferences. I respond to customer
questions, requests, and finance them in a prompt and efficient manner. I maintained product knowledge of current sales
and promotions, policies regarding payments and deliveries. I up sell customers with protection warranty packages on
their furniture. I won new employee contest in 3 sales categories for month of June.
07/2010 – 05/2012 Professional Self Storage Management - Sales Manager
I am responsible keeping the facility rented at high optimum levels effectively utilizing advertising, promotional and
customer relation skills. I provide outstanding customer service including assessing, resolving customer problems. I
professionally handle telephone and walk-in inquiries. I visually inspected the facility daily, opening and closing the office.
I controlled delinquencies by telephone, letters of invoices on a scheduled basis. I maintain accuracy of the petty cash,
daily bank deposits, and preparing reports. Assist in preparing units for auction, vacate as prescribed by law.
Education:
2002 University of Arizona
• Bachelor in Retailing and Consumer Science
• Minor in Business
Pima Community College
• Associate in Business
• Associate in Liberal Arts
2300 W. Ina Rd 1330
Tucson, Az 85741
(520) 724-0064
levigarretthughes@yahoo.com