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Manacle is an industry leader in providing custom
software services and solutions. Manacle offers end-
to-end solutions focusing in Business Intelligence,
Microsoft and Java. With Manacle's unique approach
to integrate our proven expertise with latest
technology needs, we become your extended
enterprise. It has a large product portfolio and the
products have penetrated into the market within a
very short period. Working on a live product was a
very inspiring experience through which I got to know
more about Sales process in India.
5. 1.1 Executive Summary Abstract
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The Project on SALES OF M-SELL at MANACLE
TECHNOLOGIES PVT LTD deals with the parameters
that a manager has to look into while dealing with the
clients and knowing more about the sales cycle.
In Manacle Technologies customer’s satisfaction is
more valuable and our team tries to remove
difficulties of each end-user in every phases by
providing information or any related issue with that
product after on deliver that product to the clients.
6. 1.2 Company Overview
Symbiosis Institute Of Telecom Management6
Manacle Technologies (An ISO 9000:2001 Certified)
was founded on 5th November 2009 and received its
corporate recognition as a Private Limited company
on 16th September 2010. Manacle started with a very
dynamic team with a vision of being best in the
chosen domain. Within a short span of time, Manacle
Technologies Pvt. Ltd. has established itself as a
front-runner in the software development sector with
careful planning and meticulous project execution.
7. 1.3 Mission, Vision Statement
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Mission Statement
At Manacle Technologies we don't just do the job— we do it right.
Perhaps, this obsession of doing things right, along with attention
to detail that brings customers back to us time and again.
Vision statement
"To be the best in class by forging long-term strategic relationship
with our clients and leveraging our technological acumen and
industry expertise to provide quality and cost effective solutions.
To attract, engage, develop and retain the best talent and to
create an environment in which our employees grow personally
and professionally"
8. 1.4 Services
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Services provided by manacle
1. Software development
2. Mobile application development
3. Web development
4. Telecom services
5. BPO services
6. Consultancy
12. 2.1 Understanding of company Product &
Services
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M-sell : a cell phone based software
Daily sales report
Has been around for ever in retail
business
For online business manager DSR contains
Sales data
Web usage
Analysis
Final form
Sales data stored in the companies
database accessed by manager/admin
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Importance
There are plenty of businesses that don’t follow this
Companies not following are the ones where
management can’t answer simple questions about the
performance of the business
Android based attendance system
To mark check in attendance of each and every field
Options while marking attendance
1)Leave 2)Sunday 3)Meeting 4)In-transit
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Management can track
Actual position of all the field workforce
On leave workforce
Timing of entering the market
Auto-tracking system which is enabled in the
application is quite flexible
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DSR importance
Filling sales detail at every retailer where the sale is
made
Complete understanding of whether the day was good
or bad from the sales perspective
Data analytics comes into picture
For the management and business teams to develop
or change strategy
KPIs identified
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total sales summary
Total calls
Total no. of primary sales
Total no. of secondary sales
Total value of primary sales
Total value of secondary sales
Miscellaneous expenses by sales staff
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Monthly tour plan
Field workers can fill the monthly tour
plan that can be viewed by their resp.
Managers
Retailer data mapping
Field officer goes to new retailer
Details of the new retailer filled
Full address, contact information
Visiting card captured by camera
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Some key features
User’s location tracked as per admin requirements
Deployed at branch level, headquarter level
Stationery costs relating DSR saved
All reports can be exported to excel
At a particular time, we can track how much of our
staff is in their respective beats or out of beat
Capturing photograph
No paperwork required
20. 2.3 RFP
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Following documentation is done as per customer
requirements
Overview
Deployment stages
Rolling out of the software
Training , deployment & support
Deployment dependencies
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Benefits of Proposed System
Reduced travel costs
No need for workforce using the software to return to
office and submit reports
Managers are kept updated as the communication is
instantaneous
Adoption of technology is simple, little resistance from
the employees
No missing data
Improved management reporting as data is reported
in real-time and can be acted on directly
22. 2.4 Client visit for the cost finalization of the
product offering
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Time analysis with the technical team of the project
Cost analysis meeting of the technical team and the
sales
A final valuation before the client visit
Client visit
Negotiations with client for the price of the product
Deal closed
Contract signed between the parties enlisting the
support and deployment activities
