1. 15910 Broad OakCt.
Tomball, TX 77377
713-966-0967
galvanfour@yahoo.com
ROBERTA GALVAN
PROFESSIONAL
SUMMARY
Accomplished senior executive administrative assistant. Hard-working, multi-tasker
able to tackle projects with ease. Works independently and with all levels throughout
the organization. At home in a fast-paced environment, with a global reach. Takes
initiative to prioritize and handle challenges, making executives more effective.
Handles sensitive issues with discretion. Supervisory experience.
SKILLS & ABILITIES Windows
Office 90 wpm
Microsoft PowerPoint Access
Microsoft Excel Horizon (e-booking tool for travel)
Outlook iExpense
EXPERIENCE January 2016 – Present Harris County Flood Control Dist. Houston, TX
Admin. Assistant tothe Chief Engineer Dept.
 Provides administrative support to the Chief Engineer and Department
 Word, PowerPoint, Excel, and Outlook
 2016 Federal Briefing for Joint Chiefs of Staff, Washington,D.C.
 Handles confidential materials; reports and correspondence
 Maintains calendars, arranges travel and logistics
 Coordinates logistics and catering for all meetings
 Completes all travel and expense reports
 Creates requisitions, inputs invoices, scans into system
October 2013 – March 2015 Swire Oilfield Services Spring, TX
(Laid off March 25 due to industry slow-down)
Executive Assistant tothe Executive Staff
 Provides administrative support to the President and seven Executive Team Members
 PowerPoint, Excel, Visio, Connect database and Outlook
 Peer review all presentations for client/prospect meetings
 Handles confidential materials; reports and correspondence
 Maintains calendars, arranges travel and logistics
 Coordinates logistics and catering for all meetings
 Completes all travel and expense reports
 Event Planning, meeting planning, conferences
June 2006 – October 2013 Mercer HR Services Houston, TX
Associate / Office Manager /Team Leader
 Supervisor of Administrative Assistants forClient Services and Call Center
 Office Manager and Assistant Facilities Manager
 Emergency Resource Team Leader

2.  Provides administrative support to the Operations Leader three Principals and several
Team Leads
 PowerPoint, Excel, Visio, Connect database and Outlook
 Peer review all presentations for client/prospect meetings
 Handles confidential materials; reports and correspondence
 Co-chair for Community Cares Business Resource Group
 Maintains calendars, arranges travel and logistics
 Coordinates logistics and catering for all meetings
 Completes all travel and expense reports
 Event Planning, meeting planning, conferences
 Provided assistance on build-out of new facility and transition to new building
August 1989 – June 2006 Mercer Human Resource Consulting Chicago, IL
Senior Executive Administrative Assistant
 Provided administrative support to the Midwest Unit Leader (8 offices) and two
Managing Directors
 Handled confidential materials; reports and correspondence
 Maintained calendars and made all travel arrangements for Unit Leader and Principals
 Unit coordinator for Client Experience Measurement (CEM) team, updating spreadsheets,
follow-up on meetings
 Coordinated all arrangements for meetings and monthly unit leadership meetings
 Assisted with quarterly operating report for unit
 Completed all travel and expense reports in XMS for Unit Leader and Principals
 Proposals, PowerPoint presentations and correspondence forclients
 Invoicing via WebCAS and IFCAS++
 Event planning, meeting planning, seminars
Previous positions (8/89-9/02 -Chicago)
 Executive Assistant for Unit Retirement Practice Leader (3/96-9/02)
 National BD - Sales Resource Group – Project Coordinator/BD Assistant (3/96-4/01)
 Office Administrator for Midwest Unit Leader (2/93-3/96)
 Administrative Assistant/Personnel Representative (8/91-2/93)
 Administrative Secretary/Compensation Practice (8/89-8/91)
August 1987 – August 1989+ Dick’s Last Resort Chicago, IL
Associate Manager 2 years, Bartender 2 years Dallas & San Antonio, TX
 Started as hostess – couple months
 Moved into Associate Managerrole in San Antonio
- Evening manager, helped with day-to-day operations
 Transferred me to Dallas as Associate Manager
- Evening manager, helped with day-to-day operations
 Transferred me to Chicago to new store as Associate Manager
- Evening manager, managed entire 50 person wait staff, helped
with day-to-day operations,closed at night. This store stayed
open until 4am.
EDUCATION International Aviation & Travel Academy Notary Public
Niagara County Community College Six Sigma Yellow Belt
North Tonawanda High School

3. ADDITIONAL
INFORMATION
I’m looking for a company with integrity and a great business outlook toward the
future; and a career movewith more opportunities for advancement and financial
gain. I believe I’m the person you are looking to hire.
VOLUNTEER Red Cross, Shattered Lives of Tomball, Houston Livestock Show and Rodeo – Houston Metro Go
Texan Committee (Fundraising for student scholarships in Tomball, Montgomery and Magnolia)