1. Jessica C. Hall
3300 E. Rancier Ave #220, Killeen, TX 76543 ~ 323-681-1211 Cell
Career Summary: I have impeccable interpersonal skills, outstanding organizational and supervisory abilities, as
well as Attention to detail, offering versatile office management skills and proficiency in Microsoft Office programs.
I am a strong planner and problem solver who readily adapt to change. I can work independently and have been
proven to exceed expectations. I am able to juggle multiple priorities and meet tight deadlines without
compromising quality
Education:
Southwest Community College – Los Angeles, CA
Relevant Courses:
Project Management for Executive Assistants
MS Office for Professional Staff
Electronic Presentations for Business Professionals
Keyboarding and Document Formatting
Communication Skills for Executive Assistants
Finance for the Non-Financial Manager
Professional Office Procedures
Professional Development:
Microsoft Office Specialist (MOS), 2013 Mike Russ – Santa Ana, CA Property & Casualty AND Life Insurance License #0F45040
Key Skills
Office Management
Records Management
Database Administration
Social Media, Twitter,
Facebook, Instagram
Spreadsheets/Reports
Event Management
Calendaring
MS Office Suite
Hensel Phelps Safety Trained
AS400
Front-Desk Reception
Executive Support
Travel Coordination
Lawson Portal
Experience
Personal Lines Manager
Gardena, CA
Farmers Insurance District 58
20014-2015
I managedAgents performance; Ensuredagents meet bothcompanyand District goals. I trainednewlyrecruitedagents on
sales process andcompanyexpectations and Farmers Software. I assistedagents withmarketingstrategies effective mailers as
well as howto positionthemselves inthe communityto standout.
Insurance Assistant
Los Angeles, CA
Mercer/Marsh & Mclennan
20014-2014
I assisted LeadCSRs with general administrative duties, including quoting andfiling.
Executive Assistant/Facilities Coordinator Assistant
Los Angeles, CA
Martin Luther King Community Hospital
20013-2014
I provideddirect support to COO/CNO, CMO, Director of Quality, Director of Public Affairs andInterim VPof General Services. I
monitored andmanagedcalendars and e-mails. Preparedandprocess all travel expense, prepared all meeting materials for
various meetings across the department, andcoordinatedlunches etc. for meetings, coordinatedprojects involving Foundation
and Boardmembers’. I assisted withproject coordination for COO/CNO andCAO andas neededCEO.
I facilitated and managed asset tagging andtracking of all equipment cominginto the hospital includingfurniture and IT
equipment, I also prepareddepreciation list as it relatedto each asset tagged. I coordinated deliveries intothe hospital, Space
planning andassistedin creation ofPre-opening policyandprocedures for Onboarding newhires as well as offices procedures
and purchasing. General Office Duties. Orderingsupplies andkeeping the kitchen cleanandstocked andcoordinatedoffice
activities, includingInitiationof Toys for Tots program andRecyclingprogram.
2. Jessica C. Hall
3300 E. Rancier Ave #220, Killeen, TX 76543 ~ 323-681-1211 Cell
Purchasing Specialist
CulverCity, CA
Fringe/Punch Studios
20012-2013
As a Purchasing specialist I was responsible for entering andmaintaining Fringe Purchase Orders, andfor keeping the AS400
Computer systemaccurate for all other data. I trackedandmaintainsample request documents fromIrvine. PullSample
product from the warehouse when requestedbyIrvine, (as backup) return to inventory, then processesrelatinginformation
into the AS400. I maintainedthe purchase order logandenter purchase order informationintothe AS400. Act as a liaison, with
Irvine office to obtainthis information. Update informationas necessary.
It was myjob to make sure that deliverydates in datesinthe AS400 are correct Domestic Enter receipt of Inventoryinto the
AS400 system. Uponreceipt of inventorywill perform a handon qualityassurance to ensure there are no material defects or
material omissions. ScanBarcodes to ensure scanabilityanddescriptionreads accuratelyEnter warehouse movements and
complete other types ofData entryas neededsuch as item cost. Compile andenter itemcosts based onpurchase order activity
and using prior experience when estimates are required. Reviewandmonitor catalogand raw materialitems to determine if re-
order of product is needed. I Reconciledall finished goods cost to make sure all rawmaterial cost are identified. Update item
costs as needed inthe AS400. Prepare Invoicesfor payments, including pulling Purchase Orders, confirming correct pricing.
Obtainappropriate approvals andFollowing upwithVendors when there are discrepancies. I alsoreviewedandIdentified new
item numbers as neededfor as well as review AS400 for Consistency. Request Item number set-ups as needed.
District ManagerTraining Assistant (DMTA)
CulverCity, CA
Famers District Office - 58
2005-2009
As a District Managers Assistant I handledmultifacetedclericaltasks (e.g., data entry, supplyprocurement, report
management reception)as the assistant to the District Manager I managedan average of 5 newAgents inoffice and 27
permanent agents whooperate their own perspective offices. Maintaineddatabase andensured the deliveryof premium
service to Agents and Customers. Quicklybecame a trustedassistant knownfor “can-do” attitude, flexibilityandhigh-quality
work. It was myjob to communicate effectivelywithmultiple departments to planmeetings andprepare welcome packages for
new Agents. Rantraining meetings weeklyon how to navigate throughthe system, marketing and ensuring theymeet quarterly
Companyquotas. Establishedstrongrelationships to gainsupport fromcompanysupervisors to bridge relationships withagents
and the companyandeffectivelyachieve results. I Helped coordinate dozens ofrecruitment events (e.g. AOA, Angels City
Classic, average of5 large gatherings per year) Entrustedto manage office inthe DM’s absence. Providedtimely, courteous and
knowledgeable response to informationrequests;screenedandtransferredcalls as back upto reception;“Go to person” as it
relatesto Farmers procedure, navigationof the Farmers system, Knowledge on how to read andarticulate billing systemand
issues. I wasdeferred to often oninsurance rules andFarmers procedures.