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DSC 5530 Production and
Operations Management
Dr. Ibrahim Salama
Dr. Robert Radics
2016 Fall Semester
DSC 5530
Production and
Operations
Management
Lecture 2
2
Intellectual Research Assignment
• Groups and topics
• Method
• Literature review
• Presentation
DSC 5530
Production and
Operations
Management
Teams
3
DSC 5530
Production and
Operations
Management
Group name
(optional)
Team
members
1 Location Strategy
2
Design of Goods and
Services
3 Process Strategy
4 Project Management
5 Forecasting
6
Operations Strategy in
a Global Environment
Grading
4
DSC 3750-01
Operations
Management
Assignments % Final Letter
Grade
Scale
Case Report, Presentations & Class
attendance
10
HBR paper report and critique 15 A 90-100
B 80-89
C 70-79
D 60-69
F below 60
Intellectual Research Assignment Report 15
Intellectual Research Assignment Presentation 10
Exam 1, 2, 3 30
Exam 4 20
Total 100
Intellectual Research Assignment
Paper and presentation
5
Each group will select a topic of operations and supply chain management
to conduct a research assignment (academic literature review). Students
can ONLY use peer-reviewed, supply chain/operations management
focused papers from NCCU business Journal databases.
Students are encouraged to consult the professor to select topic, find
resources and receive guidelines on how to write an academic paper.
Students will make presentations of their IRA progress and their final
report. The final report presentation will be graded.
DSC 5530
Production and
Operations
Management
Progress Report and IRA
6
Each group will have 15-20 min. presentation about their plan for their IRA assignment.
The students expected to introduce:
• The topic, why thy choose this particular one.
• What the research question is.
• Explain and discuss 4-5 academic journal papers are closely related to the topic.
• Thoroughly explain and critically analyze 3 journal papers are the most related to the
subject.
• The important theories, concepts, views, or subjects within the area of research.
• Show min. 5 references in APA format that may be used in their study. The final IRA
report has to include 10 papers
• Discussion of the future studies and limitations of the research topic, as discussed in
the literature.
DSC 5530
Production and
Operations
Management
Robert Radics - PhD Candidate
03/17/2014
LCA Group Meeting
DIFFERENT LITERATURE REVIEW METHODS
STUDIES
Grant, M. J., & Booth, A. (2009). A typology of reviews: an
analysis of 14 review types and associated methodologies.
Health Information and Libraries Journal, 26(2), 91–108.
doi:10.1111/j.1471-1842.2009.00848.x
Rowe, R., Whitaker, J., Chapman, J., & Howard, D. (2008).
LIFE CYCLE ASSESSMENT IN THE BIOENERGY
SECTOR : DEVELOPING A SYSTEMATIC REVIEW.
DIFFERENT METHODS OF LITERATURE
REVIEWS
• Typology
• Health care (Evidence Based
Practice)
http://hanneinmorocco.blogspot.com/
REVIEW TYPES
1. Critical review
2. Literature review
3. Mapping Review/systematic map
4. Meta-analysis
5. Mixed studies review/Mixed methods review
6. Overview
7. Qualitative systematic review / qualitative evidence synthesis
8. Rapid review
9. Scoping review
10. State-of-the-art review
11. Systematic review
12. Systematic search and review
13. Systematized review
14. Umbrella review
http://www.norvanco.com/edi/
REVIEW TYPES
Critical review
Label Description Search Appraisal Synthesis Analysis
Critical
review
Aims to demonstrate writer
has extensively
researched literature and
critically evaluated its
quality.Goesbeyondmere
descriptiontoinclude
degreeof analysis and
conceptualinnovation.
Seeks to
identify
most significant
items
in the field
No formal
quality
assessment.
Attempts
to evaluate
according
to contribution
Typically
narrative,
perhaps
conceptual
or
chronological
Significant
component: seeks
to
identifyconceptual
contribution
to embody existing
or derive
new theory
Strengths:
• Critical
• Built on earlier studies 
Continuous development
Weaknesses:
• Not systematic
• Not structured
REVIEW TYPES
Literature review
Strengths:
• Built on earlier studies 
Continuous development
• Allow consolidation
• Identify gaps
Weaknesses:
• Potential bias by omitted
literature
• Choose preferred hypothesis
Label Description Search Appraisal Synthesis Analysis
Literature
review
Generic term: published
materials that provide
examination of recent or
current literature.
Can cover wide range of
subjects at various
levels of completeness and
comprehensiveness.
May include research findings
May or may not
include
comprehensive
searching
May or may
not
include
quality
assessment
Typically
narrative
Analysis may be
chronological,
conceptual,
thematic, etc.
REVIEW TYPES
Mapping review / systematic map
Strengths:
• Identify gaps
• Decision supporting tool
Weaknesses:
• Lack of synthesis
• Lack of analysis
Label Description Search Appraisal Synthesis Analysis
Mapping
review/
systematic
map
Map out and categorize
existing literature
from which to commission
further reviews
and/or primary research by
identifying
gaps in research literature
Completeness of
searching
determined
by time/scope
constraints
No formal
quality
assessment
May be
graphical
and tabular
Characterizes
quantity and
quality of literature,
perhaps by
study design and
other key
features. May
identify need for
primary or
secondary research
REVIEW TYPES
Mapping review / systematic map example
USA Europe Asia Total
Feedstock 5 2 1 8
Communication 1 4 0 5
Knowledge 0 3 2 5
Policy 0 3 0 3
General perception, attitude 7 4 2 13
Total 13 16 5 35
Focus of perception studies by regions
USA Europe Asia Total
Information_Need 7 11 4 22
Environmental_Friendly 7 9 5 21
Energy_Independence 6 9 4 19
Rural_Development 6 6 1 13
Pollution 4 5 2 11
Food_Price_Increase 4 4 2 10
Jobs 4 3 2 9
Total number of main
attributes found 38 47 20
Measured attributes by regions
REVIEW TYPES
Meta-analysis
Strengths:
• Merges results of different
studies
• Quantitative
Weaknesses:
• Need enough data for
statistical analysis
Label Description Search Appraisal Synthesis Analysis
Meta-analysis Technique that statistically
combines the
results of quantitative
studies to provide a
more precise effect of the
results
Aims for
exhaustive,
comprehensive
searching.
May use funnel
plot to
assess
completeness
Quality
assessment
may
determine
inclusion/
exclusion
and/or
sensitivity
analyses
Graphical and
tabular with
narrative
commentary
Numerical analysis
of measures
of effect assuming
absence of
heterogeneity
REVIEW TYPES
KEY MESSAGES
• Internationally agreed set of discrete, coherent and
mutually exclusive review types
• Agreed typology
http://www.psmag.com/blogs/news-blog/literary-fiction-helps-us-read-
people-67494/
I. PERCEPTION OF BIOENERGY
OBJECTIVES
• Identifying experiments and methods used in studying social
perception of bioenergy in literature.
• Exploring the general public’s understanding and perceptions
of bioenergy and biofuels in NC and TN.
5
STAKEHOLDER’S PERCEPTION OF BIOENERGY:
SYSTEMATIC LITERATURE REVIEW
Findings (44 articles)
• ~84% based in the US and Europe;
• Small and convenient samples;
• Consumer opinion or general public most
commonly studied (79%)
• Low to moderate support for bioenergy;
• No standardized method;
• Lack of focus on social impacts.
Systematic search
0
2
4
6
8
10
12
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
No.ofPublicaons
Year of Publica on
6
STAKEHOLDER’S PERCEPTION OF BIOENERGY:
SYSTEMATIC LITERATURE REVIEW
Consumers Factors Driving Opinion about Bioenergy
• Price
• Vehicle compatibility
• Consistent availability, performance of biofuels, effect on
food availability
• Jobs and national security not as important as market
factors
Landowners Factors Affecting Barriers to Supply
• Lack of market structure (need guaranteed contracts)
• No commercially successful examples
• High investment cost (equipment, etc.) to justify
7
CONCLUSIONS
STAKEHOLDER’S PERCEPTION OF BIOENERGY:
SYSTEMATIC LITERATURE REVIEW
• Social impacts should be studied.
• Need for standardized methods for perception studies.
• Stakeholders expect to be truly involved in collaborative
planning, decision making and collective learning process
• Education and targeting of specific needs of stakeholders
are the key to the successful adoption of bioenergy.
8
Robert Radics, Ronalds Gonzalez, Ted Bilek, Stephen Kelley,
CAWES Conference
May 17 2016
TORREFACTION ECONOMIC LITERATURE REVIEW
By Koppejan et al. (2012) 2
2
Background – Robert Radics
• Postdoctoral Researcher at NC State University
• Ph.D. in Forest Biomaterials
• MS. In Forestry Engineering
• MS. in Environmental Engineering
• MS. In Economics
• MBA
• Health, Safety and Environmental Manager petrochemical
business 12 years
• CEO Environmental remediation 5 years
METHOD
Screening
Identification Databases:
(n>100)
Google Scholar
Web of Science
Articles included:
• Peer-reviewed articles and other papers in English;
• Non peer reviewed if deemed creditable;
• Published between 2005 and 2015.
Screened by
title, abstract
(n= 80 )
Articles excluded:
• No economic relevant data included
• Non peer reviewed and single source of information
Included
Keywords (combination of at least one word from each
of the two bullet points):
• Torrefaction/pellet/torrefied pellet;
• Economic/process/sustainability/market/risk.
Studies
summarized
(n= 34)
Articles included:
• Focus on pellet, torrefaction or torrefied pellet
• Studies that allow for some summarization of the other
studies
2
4
SUMMARY
2
5
Table 6. Short summary from update peer reviewed and non-peer- reviewed literature
Reference Mass/ Energy Plant size Capex OPEX
Total
cost
ROI
(Koppejan et al., 78% mass 100,000 t $29 million $9.81/GJ
2012) 98% energy 110,231 T
$290/t
$263/T
(Pirraglia et al.,
2012)– product is
not pelletized
100000 T
$46 million
$460/T
$193.5/T
(Bergman 2005) 70% mass 170000 t 5.6 m Eur
2.2Eur/GJ
2.5Eur/GJ
90% energy 187000 T
$6.32 m
$33.27/T $50/T
(Tiffany, 2013)
Corn stover
65.6% mass
74.5% energy
150000 T $280/T $41.8/T
16%
(steam) 6%
(no steam)
COMPARISON OF ENERGY SOURCES
2
6
Wood WP TP Charcoal Coal
Moisture content (% wt) 30 – 45 7 – 10 1 – 5 1 – 5 10 – 15
Heating value (MJ/kg) 9 – 12 15 - 18 20 – 24 30 – 32 23 – 28
Volatile matter (% db) 70 – 75 70 – 75 55 – 65 10 – 12 15 – 30
Fixed carbon (% db) 20 – 25 20 – 25 28 – 35 85 – 87 50 – 55
Density (kg/l) Bulk 0.2 – 0.25 0.55 – 0.75 0.75 – 0.85 ~ 0.20 0.8 – 0.85
Energy density (GJ/m3) (bulk) 2.0 – 3.0 7.5 – 10.4 15.0 – 18.7 6 – 6.4 18.4 – 23.8
Dust Average Limited Limited High Limited
Hydroscopic properties Hydrophilic Hydrophilic Hydrophobic Hydrophobic Hydrophobic
Biological degradation Yes Yes No No No
Grindability Poor Poor Good Good Good
Handling Special Special Good Good Good
Quality variability High Limited Limited Limited Limited
Koppejan et al. (2012)
POTENTIAL USE OF TORREFIED BIOMASS
2
7
Koppejan et al. (2012)
Market
segment
Conversion
process
Conversion
technology
State-of- the-
art biofuel
Pre-treatment
requirements
Advantages of
torrefaction
Market
potential
Large-scale
power
production
Co-firing
Coal-fired
boilers
WP High
Process with
the coal
Higher co-
firing rates
High
Gasification
Entrained
flow gasifiers
WP
Very high due
to particle size
Size reduction
Fluidization
C/H/O ratio
very dry
Limited
Stand-alone
Combustion
(>20 MWe)
CFB boilers Wood chips Moderate
Limited,
relatively
expensive
Small
Industrial
heating
Combustion
Blast
furnaces
none Moderate
Handling,
C/H/O ratio,
Energy
content
High
Residential/
District
heating
Combustion
Stoves /
boilers
WP
High,
decentralized
Transport
savings
High
By Koppejan et al. (2012)
TORREFACTION MASS-ENERGY BALANCE
Biomass
50% MC
Drying Torrefaction
Torrefied
Biomass
Combustion
1.00 kg
8.30 MJ
8.30 MJ/kg
0.06 kg
0.52 MJ
8.30 MJ/g
Heat
0.37 kg
8.00 MJ
21.70 MJ/kg
0.94 kg
7.80 MJ
8.30 MJ/kg
0.47 kg
8.30 MJ
19.00 MJ/kg
0.10 kg
0.79 MJ
7.90 MJ/kg
Torrefaction
gas
Mass
Energy
Energy/mass
28
FEEDSTOCK COSTS
3
0
Note: T refers to short ton
Study Feedstock cost Moisture
(Bergman 2005) $15 /T 50%
(Pirraglia, Gonzalez,
Denig, & Saloni, 2012)
$45/T BD
(Tiffany, 2013), corn
stover
$70/T 17%
(McDow, 2013) $25-$75/T BD
(Anonymous, 2015a) $18-$35/T Green T
TORREFACTION TECHNOLOGIES
31
Koppejan et al. (2012)
Reactor technologies Companies involved Advantage Disadvantage
Rotating drum
CDS (UK), Torr-Coal (NL), BIO3D
(FR), EBES AG (AT), 4Energy
Invest (BE), BioEndev/ETPC
(SWE), Atmosclear S.A.(CH),
Andritz, EarthCare Products (USA)
Flexible process control
Direct or indirect heating
Good heat exchange
Upscaling is limited
Screw reactor
BTG (NL), Biolake (NL),
FoxCoal (NL), Agri-tech
Producers (US)
Continuous
Inexpensive
Upscaling is limited
Heat transfer is limited
Hot zones, char
formation
Herreshoff oven/
Multiple Hearth
Furnace (MHF)
CMI-NESA (BE), Wyssmont (USA)
Continuous
Inexpensive
Wide particle size processing
capability
Torbed – fluid bed
reactor
Topell (NL)
Continuous or batch wise
operation
Fast heating – short residence time
Higher temperature
Sensitive to particle size
Microwave reactor Rotawave (UK) High operation costs
Compact moving bed
Andritz/ECN (NL), Thermya (FR),
Buhler (D)
Non-uniform product
Uneven heat
Belt dryer
Stramproy (NL), Agri-tech
producers (USA)
Residence time managed
Uniform product
Not suitable for low bulk
density biomass
Upscaling is limited
CAPITAL INVESTMENT
32
Capital investment elements 100 th mt plant by Koppejan et al. (2012)
Cost components WP (million USD) TP (Million USD)
Woodyard 5.0 5.0
Pre dryer (rotary drum) 4.5 3.6
Torrefaction 13.0
Hammermills 2.0
Pelleting 4.0 3.1
Silos 1.0
Civil works & others 3.0 4.3
Total 19.5 29.0
OPERATING COSTS
33
Comparison of WP and TP production costs Koppejan et al. (2012)
Cost components WP ($/GJ) TP ($/GJ) Savings ($/GJ)
Biomass Cost 4.28 4.28 0.00
Electricity Cost 0.60 0.74 -0.14
Labor Cost 0.47 0.47 0.01
Financial costs 1.01 1.49 -0.49
Other costs 0.40 0.43 -0.02
Cost at the production site 6.76 7.41 -0.65
Inland logistics from the plant to port 1.12 0.57 0.55
Deep sea shipment 2.04 1.28 0.76
Inland logistics from the port to utility 0.94 0.55 0.39
Cost delivered to the utility 10.87 9.81 1.06
Extra costs at the power plant 1.93 - 1.93
Total costs of coal replacement 12.80 9.81 2.99
ENERGY NEED
Table 8. Energy requires for TP and WP (Adams et al., 2015)
Note: 60 kton/ year pellet mill
TP WP
Biomass type Scots pine Scots pine
Biomass volume 163 kton/yr 112 kton/yr
Land area 95 km2 66 km2
Process heat requirement 4000 MJth/t 1560 MJth/t
Natural gas 14.5 m3/t 36.7 m3/t
Grinding electricity 77 kW he/t 260 kW he/t
Pelleting electricity 150 kW he/t 50 kW he/t
Transport bulk density 800 kg/m3 650 kg/m3
Lower calorific value 22.0 MJ/kg 15.5 MJ/kg
Moisture content (MC) (wt.%) 5% 10%
3
4
CONCLUSIONS
1. Interest: improved energy density, product is more
consistent with the current coal infrastructure.
2. Compared with WP, the lower freight costs of TP due to
their higher energy density is quantified, while other
benefits are not quantified (up to 100% coal
replacement, less dust, lower grinding energy needs, and
TP hydrophobic attribute).
3. The industry is still in its infancy. Scaling up is missing.
4. Power plants have clear interest in the direct coal
replacement.
5. The supply chain is not yet established.
REFERENCES
11
Abt, R. C., Abt, K. L., Cubbage, F. W., & Henderson, J. D. (2010). Effect of policy-based bioenergy demand on southern timber markets: A case study of North Carolina. Biomass and Bioenergy, 34(12), 1679–1686.
doi:10.1016/j.biombioe.2010.05.007
Adams, P. W. R., Shirley, J. E. J., & McManus, M. C. (2015). Comparative cradle-to-gate life cycle assessment of wood pellet production with torrefaction. Applied Energy, 138, 367–380. doi:10.1016/j.apenergy.2014.11.002
Anonymous. (2015a). North American Woodfiber & Biomass Markets. RISI, (January). Retrieved from http://www.risiinfo.com/Marketing/Indices/NAWBM_sample.pdf
Anonymous. (2015b). Pellet Plants. Biomass Magazine. Retrieved from http://biomassmagazine.com/plants/listplants/pellet/US/
Bergman, P. C. (2005). Combined torrefaction and pelletisation. The TOP Process. Analysis, (July), 29. doi:ECN-C--05-073
Boskovic, A., Basu, P., & Amyotte, P. (2015). An exploratory study of explosion potential of dust from torrefied biomass. Canadian Journal of Chemical Engineering, 93(4), 658–663. doi:10.1002/cjce.22153
Boskovic, A., Basu, P., Amyotte, P., Stelte, W., Glasser, D., & Guo, W. (2013). Logistics and storage of torrefied biomass : Safety aspects. Fule, 93(4), 1–214. doi:10.1016/0016-2361(86)90163-8
Bush, T. G. (2010). Wood Pellet Production in the Southern United States: a Qualitative Economic Assess,emt and Experiment to Determine the Production Factors Influencing Self Heating During Storage. Thesis. Retrieved from
http://etd.fcla.edu/UF/UFE0041861/bush_t.pdf
Cambero, C., & Sowlati, T. (2014). Assessment and optimization of forest biomass supply chains from economic, social and environmental perspectives - A review of literature. Renewable and Sustainable Energy Reviews, 36, 62–73.
doi:10.1016/j.rser.2014.04.041
CCOHS. (n.d.). Combustible Dust. Canadian Centre for Occupational Health and Safety. Retrieved from http://ccohs.ca/oshanswers/chemicals/combustible_dust.html
Dufaud, O. Ã., Perrin, L., Chazelet, S., & Thomas, D. (2007). Dust Explosions : How Should the Influence of Humidity Be Taken Into Account ?, (153), 1–6.
Fierro, V., Miranda, J. ., Romero, C., Andrés, J. ., Arriaga, A., Schmal, D., & Visser, G. . (1999). Prevention of spontaneous combustion in coal stockpiles. Fuel Processing Technology, 59(1), 23–34. doi:10.1016/S0378-3820(99)00005-3
Forest2Market. (2015). Wood Supply Market Trends in the US South Wood Supply Trends in the US South. Retrieved from http://www.theusipa.org/Documents/USSouthWoodSupplyTrends(ExecutiveSummary).pdf
Glasser, D. (1986). A simplified combustion model of spontaneous in coal stockpiles. Fule, 65, 1035–1041. doi:10.1016/0016-2361(86)90163-8
Goh CS, Junginger M, Cocchi M, Marchal D, Thrän D, Hennig C, Heinimö J, Nikolaisen L, Schouwenberg PP, Bradley D, H. R. (2013). Wood pellet market and trade: a global perspective. Biofuels, Bioproducts and Biorefining. Biofuels,
Bioproducts and Biorefining, 7(1), 24–42.
Gough, D., Thomas, J., & Oliver, S. (2012). Clarifying differences between review designs and methods. Systematic Reviews, 1(1), 28. doi:10.1186/2046-4053-1-28
Johnson, E. (2009). Goodbye to carbon neutral: Getting biomass footprints right. Environmental Impact Assessment Review, 29(3), 165–168. doi:10.1016/j.eiar.2008.11.002 Jones,
T., B. (1998). Electrostatics and Dust Explosions in Powder Handling. In Fluidization, Solids Handling, and Processing: Industrial Applications (pp. 817–865). Retrieved from
https://books.google.com/books?hl=en&lr=&id=YdoBR4MJw_gC&oi=fnd&pg=PP1&dq=electrostatics+and+dust+explosions+in+power+handling,+chapter+13+fluidization+1999&ots=t3pvg9uziU&sig=C96EMJfu-
BSVTr_yczV3xbtsNQM#v=onepage&q&f=false
Katie Fletcher. (2016). Pellet Offgassing: Simple Problem, Simple Solution? Biomass Magazine, (01/25). Retrieved from http://biomassmagazine.com/articles/12792/pellet-offgassing-simple-problem-simple-solution
Koppejan, J., Sokhansanj, S., Melin, S., & Madrali, S. (2012). Status overview of torrefaction technologies. IEA Bioenergy Task 32, (December), 1–54.
Krishnaswamy, S., Gunn, R. D., & Agarwal, P. K. (1996). Low-temperature oxidation of coal 2. An experimental and modelling investigation using a fixed-bed isothermal flow reactor. Fuel, 75(3), 344–352. doi:10.1016/0016-
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Lamers, P., Hoefnagels, R., Junginger, M., Hamelinck, C., & Faaij, A. (2014). Global solid biomass trade for energy by 2020: An assessment of potential import streams and supply costs to North-West Europe under different
sustainability constraints. GCB Bioenergy, 618–634. doi:10.1111/gcbb.12162
Lamers, P., Junginger, M., Hamelinck, C., & Faaij, A. (2012). Developments in international solid biofuel trade - An analysis of volumes, policies, and market factors. Renewable and Sustainable Energy Reviews, 16(5), 3176–3199.
doi:10.1016/j.rser.2012.02.027
Mathews, J. A. (2008). Carbon-negative biofuels. Energy Policy, 36(3), 940–945. doi:10.1016/j.enpol.2007.11.029
McDow, W. (2013). The Wood Pellet Value Chain, (March).
OSHA. (n.d.). Combustible Dust: An Explosion Hazard. Occupational Safety & Health Administration. Retrieved from https://www.osha.gov/dsg/combustibledust/
Pirraglia, A., Gonzalez, R., Denig, J., & Saloni, D. (2012). Technical and Economic Modeling for the Production of Torrefied Lignocellulosic Biomass for the U.S. Densified Fuel Industry. BioEnergy Research, 6(1), 263–275.
doi:10.1007/s12155-012-9255-6
Radics, R., Dasmohapatra, S., & Kelley, S. S. (2015). Systematic Review of Bioenergy Perception Studies, 10, 8770–8794.
Resch, G., Held, A., Faber, T., Panzer, C., Toro, F., & Haas, R. (2008). Potentials and prospects for renewable energies at global scale. Energy Policy, 36, 4048–4056. doi:10.1016/j.enpol.2008.06.029
Scott, J. A., Ho, W., & Dey, P. K. (2012). A review of multi-criteria decision-making methods for bioenergy systems. Energy, 42(1), 146–156. doi:10.1016/j.energy.2012.03.074
Tiffany, D. G. (2013). Economics of Torrefaction Plants with Integrated Ethanol and Coal POwer Plants, 1–26.
U.S. Department of Energy. (2011). Billion Ton Update: Biomass Supply for a Bioenergy and Bioproducts Industry. Oak Ridge, TN: Oak Ridge National Laboratory. Retrieved from
https://www1.eere.energy.gov/bioenergy/pdfs/billion_ton_update.pdf
UNDP. (2000). World Energy Assessment. Energy and the challenge of Sustainability. Vasa. Retrieved from http://medcontent.metapress.com/index/A65RM03P4874243N.pdf
Zeller Jr., T. (2015). Wood Pellets Are Big Business (And For Some, a Big Worry). Forbes. Retrieved from http://www.forbes.com/sites/tomzeller/2015/02/01/wood-pellets-are-big-business-and-for-some-a-big-worry/#b8f1c5771f83
3
6
Agility
37
STRATEGIC PLANNING: AGILITY IS A COMPETITIVE ADVANTAGE
By Erica Olsen
Is being agile on your strategic plan’s list of competitive advantages? Can your
business react and change its game plan based on either customer feedback or
shifts in market, all while keeping that end vision in focus? A successful business has
the ability to assess any given situation and decide how to proceed based on the
findings.
The ability to adapt quickly is the name of the game in today’s business climate.
When everyone on your team is on the same page and is pulling in the same
direction, you can easily absorb shifts, make changes, and innovate on the fly. If you
don’t have a clear direction in your strategic plan, your team may not know how
and what to adapt to.
We’ve all been around long enough to know that markets shift and things don’t
always stay the same. A business leader’s responsibility is to anticipate change. So
as you work through your strategic management process, take note. Although
you’re preparing a five-year plan, remember that you’ll need to change things up a
bit as you travel down that road to success.
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Production and
Operations
Management
Agility
38
STRATEGIC PLANNING: AGILITY IS A COMPETITIVE
ADVANTAGE
By Erica Olsen
You’ll likely come across a lot of forks in the road, and you’ll be a more
sustainable organization if you’re better equipped to take the necessary turns to
get to Point B. Keep this point in mind: Good businesses don’t change strategies
every month; they change the tactics to execute a strategy.
Many firms underestimate the buy-in needed to make change happen. Change
initiatives need approximately 75 percent of recognizable support from key
leaders and managers. If at least a majority of the staff and stakeholders are on
board with the strategic management process, then getting everyone else on the
same page when the tactics to get to your vision need to shift will be much
easier.
Identifying what will change, what will stay the same, and why the change is
important helps this process along and helps alleviate any fears your staff may
have of what may happen as a result of the change.
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Production and
Operations
Management
Agility
39
STRATEGIC PLANNING: AGILITY IS A COMPETITIVE
ADVANTAGE
By Erica Olsen
Q1 How do you maintain your strategic plan to define the right tactic to
achieve your goal? (Process map)
Q2 How do you ensure that your team is pulling in the same direction?
Q3 What are the most important things when you decide on changes? You
can establish scenarios (moving to a new office, reorganize your team,
change a product, etc.)
DSC 5530
Production and
Operations
Management
2nd Lecture Outlines
40
Teams and Subjects
Intellectual research assignment
Literature review methods
Sample Literature reviews
DSC 5530
Production and
Operations
Management
Paper Report and Critique Due by
next Thursday
41
Piercy, N. (2012). Business history and operations
management, 54(2), 154–178.
DSC 5530
Production and
Operations
Management
Paper Report and Critique
42
Papers have been chosen for select classes and one group/student has
been assigned to present the paper and start/lead the discussion in each
class. All student should read and be prepared for the discussion.
All students should submit a paper report for the assigned paper. The
reports are 1-2 pages in length. No late submissions will be accepted.
DSC 5530
Production and
Operations
Management
Next Classes
43
Tuesday:
Chapter 2 “Operations Strategy in a Global Environment”
G/S6 will present and lead the discussion. This group submit one print
copy of their report to the professor at the beginning of the class on this
day.
Suggested Intellectual Research topic by teams for class discussion.
Printed copy (importance, relevance, goal, presented in the class 2 min.)
Thursday:
Paper Report and Critique: G/S1 will present and lead the discussion.
All students should submit their report before noon on this day.
DSC 5530
Production and
Operations
Management

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Dsc 5530 lecture 2

  • 1. DSC 5530 Production and Operations Management Dr. Ibrahim Salama Dr. Robert Radics 2016 Fall Semester DSC 5530 Production and Operations Management
  • 2. Lecture 2 2 Intellectual Research Assignment • Groups and topics • Method • Literature review • Presentation DSC 5530 Production and Operations Management
  • 3. Teams 3 DSC 5530 Production and Operations Management Group name (optional) Team members 1 Location Strategy 2 Design of Goods and Services 3 Process Strategy 4 Project Management 5 Forecasting 6 Operations Strategy in a Global Environment
  • 4. Grading 4 DSC 3750-01 Operations Management Assignments % Final Letter Grade Scale Case Report, Presentations & Class attendance 10 HBR paper report and critique 15 A 90-100 B 80-89 C 70-79 D 60-69 F below 60 Intellectual Research Assignment Report 15 Intellectual Research Assignment Presentation 10 Exam 1, 2, 3 30 Exam 4 20 Total 100
  • 5. Intellectual Research Assignment Paper and presentation 5 Each group will select a topic of operations and supply chain management to conduct a research assignment (academic literature review). Students can ONLY use peer-reviewed, supply chain/operations management focused papers from NCCU business Journal databases. Students are encouraged to consult the professor to select topic, find resources and receive guidelines on how to write an academic paper. Students will make presentations of their IRA progress and their final report. The final report presentation will be graded. DSC 5530 Production and Operations Management
  • 6. Progress Report and IRA 6 Each group will have 15-20 min. presentation about their plan for their IRA assignment. The students expected to introduce: • The topic, why thy choose this particular one. • What the research question is. • Explain and discuss 4-5 academic journal papers are closely related to the topic. • Thoroughly explain and critically analyze 3 journal papers are the most related to the subject. • The important theories, concepts, views, or subjects within the area of research. • Show min. 5 references in APA format that may be used in their study. The final IRA report has to include 10 papers • Discussion of the future studies and limitations of the research topic, as discussed in the literature. DSC 5530 Production and Operations Management
  • 7. Robert Radics - PhD Candidate 03/17/2014 LCA Group Meeting DIFFERENT LITERATURE REVIEW METHODS
  • 8. STUDIES Grant, M. J., & Booth, A. (2009). A typology of reviews: an analysis of 14 review types and associated methodologies. Health Information and Libraries Journal, 26(2), 91–108. doi:10.1111/j.1471-1842.2009.00848.x Rowe, R., Whitaker, J., Chapman, J., & Howard, D. (2008). LIFE CYCLE ASSESSMENT IN THE BIOENERGY SECTOR : DEVELOPING A SYSTEMATIC REVIEW.
  • 9. DIFFERENT METHODS OF LITERATURE REVIEWS • Typology • Health care (Evidence Based Practice) http://hanneinmorocco.blogspot.com/
  • 10. REVIEW TYPES 1. Critical review 2. Literature review 3. Mapping Review/systematic map 4. Meta-analysis 5. Mixed studies review/Mixed methods review 6. Overview 7. Qualitative systematic review / qualitative evidence synthesis 8. Rapid review 9. Scoping review 10. State-of-the-art review 11. Systematic review 12. Systematic search and review 13. Systematized review 14. Umbrella review http://www.norvanco.com/edi/
  • 11. REVIEW TYPES Critical review Label Description Search Appraisal Synthesis Analysis Critical review Aims to demonstrate writer has extensively researched literature and critically evaluated its quality.Goesbeyondmere descriptiontoinclude degreeof analysis and conceptualinnovation. Seeks to identify most significant items in the field No formal quality assessment. Attempts to evaluate according to contribution Typically narrative, perhaps conceptual or chronological Significant component: seeks to identifyconceptual contribution to embody existing or derive new theory Strengths: • Critical • Built on earlier studies  Continuous development Weaknesses: • Not systematic • Not structured
  • 12. REVIEW TYPES Literature review Strengths: • Built on earlier studies  Continuous development • Allow consolidation • Identify gaps Weaknesses: • Potential bias by omitted literature • Choose preferred hypothesis Label Description Search Appraisal Synthesis Analysis Literature review Generic term: published materials that provide examination of recent or current literature. Can cover wide range of subjects at various levels of completeness and comprehensiveness. May include research findings May or may not include comprehensive searching May or may not include quality assessment Typically narrative Analysis may be chronological, conceptual, thematic, etc.
  • 13. REVIEW TYPES Mapping review / systematic map Strengths: • Identify gaps • Decision supporting tool Weaknesses: • Lack of synthesis • Lack of analysis Label Description Search Appraisal Synthesis Analysis Mapping review/ systematic map Map out and categorize existing literature from which to commission further reviews and/or primary research by identifying gaps in research literature Completeness of searching determined by time/scope constraints No formal quality assessment May be graphical and tabular Characterizes quantity and quality of literature, perhaps by study design and other key features. May identify need for primary or secondary research
  • 14. REVIEW TYPES Mapping review / systematic map example USA Europe Asia Total Feedstock 5 2 1 8 Communication 1 4 0 5 Knowledge 0 3 2 5 Policy 0 3 0 3 General perception, attitude 7 4 2 13 Total 13 16 5 35 Focus of perception studies by regions USA Europe Asia Total Information_Need 7 11 4 22 Environmental_Friendly 7 9 5 21 Energy_Independence 6 9 4 19 Rural_Development 6 6 1 13 Pollution 4 5 2 11 Food_Price_Increase 4 4 2 10 Jobs 4 3 2 9 Total number of main attributes found 38 47 20 Measured attributes by regions
  • 15. REVIEW TYPES Meta-analysis Strengths: • Merges results of different studies • Quantitative Weaknesses: • Need enough data for statistical analysis Label Description Search Appraisal Synthesis Analysis Meta-analysis Technique that statistically combines the results of quantitative studies to provide a more precise effect of the results Aims for exhaustive, comprehensive searching. May use funnel plot to assess completeness Quality assessment may determine inclusion/ exclusion and/or sensitivity analyses Graphical and tabular with narrative commentary Numerical analysis of measures of effect assuming absence of heterogeneity
  • 16. REVIEW TYPES KEY MESSAGES • Internationally agreed set of discrete, coherent and mutually exclusive review types • Agreed typology http://www.psmag.com/blogs/news-blog/literary-fiction-helps-us-read- people-67494/
  • 17. I. PERCEPTION OF BIOENERGY
  • 18. OBJECTIVES • Identifying experiments and methods used in studying social perception of bioenergy in literature. • Exploring the general public’s understanding and perceptions of bioenergy and biofuels in NC and TN. 5
  • 19. STAKEHOLDER’S PERCEPTION OF BIOENERGY: SYSTEMATIC LITERATURE REVIEW Findings (44 articles) • ~84% based in the US and Europe; • Small and convenient samples; • Consumer opinion or general public most commonly studied (79%) • Low to moderate support for bioenergy; • No standardized method; • Lack of focus on social impacts. Systematic search 0 2 4 6 8 10 12 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 No.ofPublicaons Year of Publica on 6
  • 20. STAKEHOLDER’S PERCEPTION OF BIOENERGY: SYSTEMATIC LITERATURE REVIEW Consumers Factors Driving Opinion about Bioenergy • Price • Vehicle compatibility • Consistent availability, performance of biofuels, effect on food availability • Jobs and national security not as important as market factors Landowners Factors Affecting Barriers to Supply • Lack of market structure (need guaranteed contracts) • No commercially successful examples • High investment cost (equipment, etc.) to justify 7
  • 21. CONCLUSIONS STAKEHOLDER’S PERCEPTION OF BIOENERGY: SYSTEMATIC LITERATURE REVIEW • Social impacts should be studied. • Need for standardized methods for perception studies. • Stakeholders expect to be truly involved in collaborative planning, decision making and collective learning process • Education and targeting of specific needs of stakeholders are the key to the successful adoption of bioenergy. 8
  • 22. Robert Radics, Ronalds Gonzalez, Ted Bilek, Stephen Kelley, CAWES Conference May 17 2016 TORREFACTION ECONOMIC LITERATURE REVIEW By Koppejan et al. (2012) 2 2
  • 23. Background – Robert Radics • Postdoctoral Researcher at NC State University • Ph.D. in Forest Biomaterials • MS. In Forestry Engineering • MS. in Environmental Engineering • MS. In Economics • MBA • Health, Safety and Environmental Manager petrochemical business 12 years • CEO Environmental remediation 5 years
  • 24. METHOD Screening Identification Databases: (n>100) Google Scholar Web of Science Articles included: • Peer-reviewed articles and other papers in English; • Non peer reviewed if deemed creditable; • Published between 2005 and 2015. Screened by title, abstract (n= 80 ) Articles excluded: • No economic relevant data included • Non peer reviewed and single source of information Included Keywords (combination of at least one word from each of the two bullet points): • Torrefaction/pellet/torrefied pellet; • Economic/process/sustainability/market/risk. Studies summarized (n= 34) Articles included: • Focus on pellet, torrefaction or torrefied pellet • Studies that allow for some summarization of the other studies 2 4
  • 25. SUMMARY 2 5 Table 6. Short summary from update peer reviewed and non-peer- reviewed literature Reference Mass/ Energy Plant size Capex OPEX Total cost ROI (Koppejan et al., 78% mass 100,000 t $29 million $9.81/GJ 2012) 98% energy 110,231 T $290/t $263/T (Pirraglia et al., 2012)– product is not pelletized 100000 T $46 million $460/T $193.5/T (Bergman 2005) 70% mass 170000 t 5.6 m Eur 2.2Eur/GJ 2.5Eur/GJ 90% energy 187000 T $6.32 m $33.27/T $50/T (Tiffany, 2013) Corn stover 65.6% mass 74.5% energy 150000 T $280/T $41.8/T 16% (steam) 6% (no steam)
  • 26. COMPARISON OF ENERGY SOURCES 2 6 Wood WP TP Charcoal Coal Moisture content (% wt) 30 – 45 7 – 10 1 – 5 1 – 5 10 – 15 Heating value (MJ/kg) 9 – 12 15 - 18 20 – 24 30 – 32 23 – 28 Volatile matter (% db) 70 – 75 70 – 75 55 – 65 10 – 12 15 – 30 Fixed carbon (% db) 20 – 25 20 – 25 28 – 35 85 – 87 50 – 55 Density (kg/l) Bulk 0.2 – 0.25 0.55 – 0.75 0.75 – 0.85 ~ 0.20 0.8 – 0.85 Energy density (GJ/m3) (bulk) 2.0 – 3.0 7.5 – 10.4 15.0 – 18.7 6 – 6.4 18.4 – 23.8 Dust Average Limited Limited High Limited Hydroscopic properties Hydrophilic Hydrophilic Hydrophobic Hydrophobic Hydrophobic Biological degradation Yes Yes No No No Grindability Poor Poor Good Good Good Handling Special Special Good Good Good Quality variability High Limited Limited Limited Limited Koppejan et al. (2012)
  • 27. POTENTIAL USE OF TORREFIED BIOMASS 2 7 Koppejan et al. (2012) Market segment Conversion process Conversion technology State-of- the- art biofuel Pre-treatment requirements Advantages of torrefaction Market potential Large-scale power production Co-firing Coal-fired boilers WP High Process with the coal Higher co- firing rates High Gasification Entrained flow gasifiers WP Very high due to particle size Size reduction Fluidization C/H/O ratio very dry Limited Stand-alone Combustion (>20 MWe) CFB boilers Wood chips Moderate Limited, relatively expensive Small Industrial heating Combustion Blast furnaces none Moderate Handling, C/H/O ratio, Energy content High Residential/ District heating Combustion Stoves / boilers WP High, decentralized Transport savings High
  • 28. By Koppejan et al. (2012) TORREFACTION MASS-ENERGY BALANCE Biomass 50% MC Drying Torrefaction Torrefied Biomass Combustion 1.00 kg 8.30 MJ 8.30 MJ/kg 0.06 kg 0.52 MJ 8.30 MJ/g Heat 0.37 kg 8.00 MJ 21.70 MJ/kg 0.94 kg 7.80 MJ 8.30 MJ/kg 0.47 kg 8.30 MJ 19.00 MJ/kg 0.10 kg 0.79 MJ 7.90 MJ/kg Torrefaction gas Mass Energy Energy/mass 28
  • 29. FEEDSTOCK COSTS 3 0 Note: T refers to short ton Study Feedstock cost Moisture (Bergman 2005) $15 /T 50% (Pirraglia, Gonzalez, Denig, & Saloni, 2012) $45/T BD (Tiffany, 2013), corn stover $70/T 17% (McDow, 2013) $25-$75/T BD (Anonymous, 2015a) $18-$35/T Green T
  • 30. TORREFACTION TECHNOLOGIES 31 Koppejan et al. (2012) Reactor technologies Companies involved Advantage Disadvantage Rotating drum CDS (UK), Torr-Coal (NL), BIO3D (FR), EBES AG (AT), 4Energy Invest (BE), BioEndev/ETPC (SWE), Atmosclear S.A.(CH), Andritz, EarthCare Products (USA) Flexible process control Direct or indirect heating Good heat exchange Upscaling is limited Screw reactor BTG (NL), Biolake (NL), FoxCoal (NL), Agri-tech Producers (US) Continuous Inexpensive Upscaling is limited Heat transfer is limited Hot zones, char formation Herreshoff oven/ Multiple Hearth Furnace (MHF) CMI-NESA (BE), Wyssmont (USA) Continuous Inexpensive Wide particle size processing capability Torbed – fluid bed reactor Topell (NL) Continuous or batch wise operation Fast heating – short residence time Higher temperature Sensitive to particle size Microwave reactor Rotawave (UK) High operation costs Compact moving bed Andritz/ECN (NL), Thermya (FR), Buhler (D) Non-uniform product Uneven heat Belt dryer Stramproy (NL), Agri-tech producers (USA) Residence time managed Uniform product Not suitable for low bulk density biomass Upscaling is limited
  • 31. CAPITAL INVESTMENT 32 Capital investment elements 100 th mt plant by Koppejan et al. (2012) Cost components WP (million USD) TP (Million USD) Woodyard 5.0 5.0 Pre dryer (rotary drum) 4.5 3.6 Torrefaction 13.0 Hammermills 2.0 Pelleting 4.0 3.1 Silos 1.0 Civil works & others 3.0 4.3 Total 19.5 29.0
  • 32. OPERATING COSTS 33 Comparison of WP and TP production costs Koppejan et al. (2012) Cost components WP ($/GJ) TP ($/GJ) Savings ($/GJ) Biomass Cost 4.28 4.28 0.00 Electricity Cost 0.60 0.74 -0.14 Labor Cost 0.47 0.47 0.01 Financial costs 1.01 1.49 -0.49 Other costs 0.40 0.43 -0.02 Cost at the production site 6.76 7.41 -0.65 Inland logistics from the plant to port 1.12 0.57 0.55 Deep sea shipment 2.04 1.28 0.76 Inland logistics from the port to utility 0.94 0.55 0.39 Cost delivered to the utility 10.87 9.81 1.06 Extra costs at the power plant 1.93 - 1.93 Total costs of coal replacement 12.80 9.81 2.99
  • 33. ENERGY NEED Table 8. Energy requires for TP and WP (Adams et al., 2015) Note: 60 kton/ year pellet mill TP WP Biomass type Scots pine Scots pine Biomass volume 163 kton/yr 112 kton/yr Land area 95 km2 66 km2 Process heat requirement 4000 MJth/t 1560 MJth/t Natural gas 14.5 m3/t 36.7 m3/t Grinding electricity 77 kW he/t 260 kW he/t Pelleting electricity 150 kW he/t 50 kW he/t Transport bulk density 800 kg/m3 650 kg/m3 Lower calorific value 22.0 MJ/kg 15.5 MJ/kg Moisture content (MC) (wt.%) 5% 10% 3 4
  • 34. CONCLUSIONS 1. Interest: improved energy density, product is more consistent with the current coal infrastructure. 2. Compared with WP, the lower freight costs of TP due to their higher energy density is quantified, while other benefits are not quantified (up to 100% coal replacement, less dust, lower grinding energy needs, and TP hydrophobic attribute). 3. The industry is still in its infancy. Scaling up is missing. 4. Power plants have clear interest in the direct coal replacement. 5. The supply chain is not yet established.
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An exploratory study of explosion potential of dust from torrefied biomass. Canadian Journal of Chemical Engineering, 93(4), 658–663. doi:10.1002/cjce.22153 Boskovic, A., Basu, P., Amyotte, P., Stelte, W., Glasser, D., & Guo, W. (2013). Logistics and storage of torrefied biomass : Safety aspects. Fule, 93(4), 1–214. doi:10.1016/0016-2361(86)90163-8 Bush, T. G. (2010). Wood Pellet Production in the Southern United States: a Qualitative Economic Assess,emt and Experiment to Determine the Production Factors Influencing Self Heating During Storage. Thesis. Retrieved from http://etd.fcla.edu/UF/UFE0041861/bush_t.pdf Cambero, C., & Sowlati, T. (2014). Assessment and optimization of forest biomass supply chains from economic, social and environmental perspectives - A review of literature. Renewable and Sustainable Energy Reviews, 36, 62–73. doi:10.1016/j.rser.2014.04.041 CCOHS. (n.d.). Combustible Dust. Canadian Centre for Occupational Health and Safety. 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Biofuels, Bioproducts and Biorefining. Biofuels, Bioproducts and Biorefining, 7(1), 24–42. Gough, D., Thomas, J., & Oliver, S. (2012). Clarifying differences between review designs and methods. Systematic Reviews, 1(1), 28. doi:10.1186/2046-4053-1-28 Johnson, E. (2009). Goodbye to carbon neutral: Getting biomass footprints right. Environmental Impact Assessment Review, 29(3), 165–168. doi:10.1016/j.eiar.2008.11.002 Jones, T., B. (1998). Electrostatics and Dust Explosions in Powder Handling. In Fluidization, Solids Handling, and Processing: Industrial Applications (pp. 817–865). Retrieved from https://books.google.com/books?hl=en&lr=&id=YdoBR4MJw_gC&oi=fnd&pg=PP1&dq=electrostatics+and+dust+explosions+in+power+handling,+chapter+13+fluidization+1999&ots=t3pvg9uziU&sig=C96EMJfu- BSVTr_yczV3xbtsNQM#v=onepage&q&f=false Katie Fletcher. (2016). Pellet Offgassing: Simple Problem, Simple Solution? Biomass Magazine, (01/25). 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  • 36. Agility 37 STRATEGIC PLANNING: AGILITY IS A COMPETITIVE ADVANTAGE By Erica Olsen Is being agile on your strategic plan’s list of competitive advantages? Can your business react and change its game plan based on either customer feedback or shifts in market, all while keeping that end vision in focus? A successful business has the ability to assess any given situation and decide how to proceed based on the findings. The ability to adapt quickly is the name of the game in today’s business climate. When everyone on your team is on the same page and is pulling in the same direction, you can easily absorb shifts, make changes, and innovate on the fly. If you don’t have a clear direction in your strategic plan, your team may not know how and what to adapt to. We’ve all been around long enough to know that markets shift and things don’t always stay the same. A business leader’s responsibility is to anticipate change. So as you work through your strategic management process, take note. Although you’re preparing a five-year plan, remember that you’ll need to change things up a bit as you travel down that road to success. DSC 5530 Production and Operations Management
  • 37. Agility 38 STRATEGIC PLANNING: AGILITY IS A COMPETITIVE ADVANTAGE By Erica Olsen You’ll likely come across a lot of forks in the road, and you’ll be a more sustainable organization if you’re better equipped to take the necessary turns to get to Point B. Keep this point in mind: Good businesses don’t change strategies every month; they change the tactics to execute a strategy. Many firms underestimate the buy-in needed to make change happen. Change initiatives need approximately 75 percent of recognizable support from key leaders and managers. If at least a majority of the staff and stakeholders are on board with the strategic management process, then getting everyone else on the same page when the tactics to get to your vision need to shift will be much easier. Identifying what will change, what will stay the same, and why the change is important helps this process along and helps alleviate any fears your staff may have of what may happen as a result of the change. DSC 5530 Production and Operations Management
  • 38. Agility 39 STRATEGIC PLANNING: AGILITY IS A COMPETITIVE ADVANTAGE By Erica Olsen Q1 How do you maintain your strategic plan to define the right tactic to achieve your goal? (Process map) Q2 How do you ensure that your team is pulling in the same direction? Q3 What are the most important things when you decide on changes? You can establish scenarios (moving to a new office, reorganize your team, change a product, etc.) DSC 5530 Production and Operations Management
  • 39. 2nd Lecture Outlines 40 Teams and Subjects Intellectual research assignment Literature review methods Sample Literature reviews DSC 5530 Production and Operations Management
  • 40. Paper Report and Critique Due by next Thursday 41 Piercy, N. (2012). Business history and operations management, 54(2), 154–178. DSC 5530 Production and Operations Management
  • 41. Paper Report and Critique 42 Papers have been chosen for select classes and one group/student has been assigned to present the paper and start/lead the discussion in each class. All student should read and be prepared for the discussion. All students should submit a paper report for the assigned paper. The reports are 1-2 pages in length. No late submissions will be accepted. DSC 5530 Production and Operations Management
  • 42. Next Classes 43 Tuesday: Chapter 2 “Operations Strategy in a Global Environment” G/S6 will present and lead the discussion. This group submit one print copy of their report to the professor at the beginning of the class on this day. Suggested Intellectual Research topic by teams for class discussion. Printed copy (importance, relevance, goal, presented in the class 2 min.) Thursday: Paper Report and Critique: G/S1 will present and lead the discussion. All students should submit their report before noon on this day. DSC 5530 Production and Operations Management