How to create competitive advantages...

1. Business design is a critical management responsibility
Becoming a successful digital business isn’t easy, and thoughtful design is a key part
of success. Companies need to have the foundation necessary to access data and
the capability to identify actionable insights. Customer centricity is essential to shape
the company offerings and value propositions.
Fluid organizations grow faster, innovate more
Great value may be identified from the company’s value chain and ecosystems
allowing the business to scale faster and reap the market benefits. The result is a
move from internal production to external orchestration.
Leveraging technology to improve customer experience
Today’s successful businesses are not just offering high-quality products or services —
they improve customer experience.
Creating the right platforms strategy is essential to connect suppliers, partners and
consumers in high value exchanges gain from information and interactions. Investing
in a hybrid cloud platform allows companies to connect consumers and providers in
two-sided markets with higher security and agility for further evolution.
In the digital age, agility and adaptability are keys to
success
Successful businesses are able to adapt quickly to market dynamics. “Business
models changes often and success in the digital economy is no longer about top
strategies, it is about continuously execution of an cognitive strategy.
Install small, cross-functional, agile teams.
Successful companies should be able to quickly
prototype and test new offerings to either scale
or discard them and simply move on!
2019 Copyright FOCUS International
Reza Hagel
Board Member & Founding Partner