1. Cora E. Smith-Morgan
904 Alabama Ave., SE
Washington, DC 20032
Mobile: (202) 751-1958
Email: coramorgan22@yahoo.com
SUMMARYOF QUALIFICATIONS
I have excellent organization skills with the ability to assess needs, analyze and
resolves problems. I provide and demonstrate outstanding customer service support. I
am self-motivated, and reliable; attentive to detail and maintaining the highest ethical
standards of performance. With vision, I am goal oriented and capable of independent
performance without supervision. Seven year of Administrative experience with a
Secret Clearance.
RELEVANTEXPERIENCE
I have knowledge of business practices in a variety of Support Services functions in
management analyst, analysis, development and administrative policies, practices, and
procedures. I have knowledge of contract administration Federal regulation governing
procurement, communications and records, security and travel. I provide services and
advice relating to these matters.
I have planned and coordinated the logistics for office moves, and work as a GSO team
member which manages space and space planning.
I communicate orally and in writing when assisting my customers on service requests
such as; Telecommunication Services, Data Services, travel orders, property
management, internal controls, and purchasing supplies. My communication is always
professional and detailed.
TRAINING
Proficient in, Computer Software, Windows Operating System XP, Microsoft Office Suite
2007, including MS Word, Excel, PowerPoint, ILMS, E2 Solution, Outlook, the
Inter/Intranet and Electronic Mail. PK-195 Travel Preparation and Regulations, 2009
PK-196 E2 Solutions Travel Arranger, 2009.
EDUCATION
AmericanAcademyof PhlebotomyTechnicians Certificate (2014)
ACT College Arlington,VA Certificate (2008)

2. FriendshipEdison Washington,DC Diploma (2008)
WorkExperience
Department of State - IRM Digital Management, Inc. (09/2012- 06/2013)
Washington, DC US Supervisor: Jason McIntosh (202)634-3035
 Utilized the Remedy system to track OBO hardware asset requests.
 Assisted with Bureau Inventory Reconciliation Process.
 Responded to customers in reference to inquiries and requests.
 Implemented the policies, procedures, and processes for property disposal of
excess government IT equipment.
 Prepared and processed excess IT equipment for disposal.
Department of State - WHA Ian Evan Alexander Corporation
(02/2011- 909/2011) Supervisor: Donna Stroman (202) 647-4468
Washington, DC US
Administrative Assistant
 Kept electronic and hard copies of procedures and practices.
 Coordinated effective operation of the travel program by meeting all deadline
required by various components involved in E2 such as Carlson Wagonlit.
 Used the appropriate web-based technology (E2 Solution /Global e-travel
system) to review and process all requests for travel authorizations and travel
vouchers and serves as database administrator for the travel system supporting
my bureau.
 Assisted with Bureau Inventory Reconciliation Process.
 Reviewed new guidance of new record keeping systems.
 Arranged conference calls for International and Domestic for all business and
meeting purposes.
 Assisted in preparing floor plans for office moves and office renovations.
 Provided and setup the logistic for all office moves.
 Processed Telecommunication Service Requests (TRS) and Data Service
Requests (DRS).

3. Department of State -WHA PRO- Telligent (10/2009-2/2011)
Washington, DC US Supervisor: Donna Stroman (202) 647- 4468
Travel Clerk- Junior specialist
Perform travel arrangements as well as day-to-day administrative functions:
 Worked with vendors to ensure the best price for supplies.
 Maintained supply request after work orders were submitted.
 Arranged and coordinated travel.
 Analyzed vouchers making sure all correct documentation was provided.
 Ensured all customers were aware of the Travel Regulations, Procedures, and
FAM guidelines.
 Analyzed the amount on the vouchers to ensure they were within federal
guidelines.
 Used the appropriate web-based technology (E2 Solution/Global e-travel system)
to review and process all requests for travel authorizations and vouchers.
 Instructed travelers in the identification of data that must be captured to conform
to system requirements.
References Upon Request