Raju Gupta has over 3 years of experience in e-commerce roles such as catalog specialist, marketplace associate, and production sales associate. He has a track record of successfully managing teams of up to 40 people and delivering new products and services. Currently seeking a senior level position in catalog specialist, project coordinator, or marketplace associate, preferably in the e-commerce industry.
1. RAJU GUPTA
Contact: +91–9953286144
E-Mail: rsmart.gupta@gmail.com
Senior level assignments in Catalog Specialist / Project Coordinator / Market Place Associate / Production Sales
Associate with a leading organization of repute, preferably in E-commerce industry.
PROFILE SUMMARY
A competent professional with over 3 years of experience in Catalog Specialist, Market Place Associate, Production Sales
Associate, Customer Solutions & Strategic Planning.
Known for ability to envision, create and lead large successful result oriented teams.
A detail oriented professional whose ability to consistently provide effective and ongoing feedback regarding new
ideas has resulted in delivering new products and services in the market.
An innovative leader with entrepreneurial initiative and vision, who drives revenues and manages rapid growth profitably
with key focus on building a strong corporate culture,
PROFICIENCY FORTE
~Catalog Operations ~E-commerce Operations ~Startup Management
~Team Management ~Community Management ~ Training & development
~Marketplace Ops ~Performance Management
ORGANIZATIONAL EXPERIENCE
Since Dec’14 www.shopping.indiatimes.com, as Production Sales Associate (E-Commerce Operations)
Role:
Responsible for monitoring complete operations of shopping.indiatimes.com.
Interacting with Logic ERP Team for backend support and implementing new features on website and ERP.
Handling key account management for B2B, B2C, Offline, Online & Online Marketplace.
Preparing Dash Boards for Team Member Productivity by using MS Excel.
Preparing Daily Report and Weekly Report by MS Excel.
Handling the huge base approx 20 peoples Team.
Quality check for product on website.
Work Assign to team members.
Overseeing:
o Photography and creative work for the website
o Product catalog and content team
o Vendors management & development
o Logistics and operations
Coordinating with sourcing team for stock replenishment
Carrying out digital marketing activities
Jul’13-Oct’13 www.Coral Knowledge Services.com, as Project Coordinator (Language Translations)
Role:
Oversaw daily operations of language Translation Team
Prepared and organized marketing material, including product descriptions, E-mail campaigns, online advertising,
optimizing content to search engine criteria
Researched & analyzed location for product listings and maximizing online traffic
Highlights:
2. From concept to execution was part of the core leadership team
Preparing for Project Coordinator
Preparing MIS on Docs Compliance Process
Mar’11 - Jul’14 www.Flipkart.com as Senior Catalog Specialist (Catalog – BMVGE)
Role:
Led a team of 40+ Catalog Specialist working for books, music, movies & games category
Interacted with various internal teams like BD, Merchandizing, FC & CS Team in order to resolve queries related to catalog
Worked with Technology/CMS Team for developing systems and tools for automation and troubleshooting
Responsible for overseeing annual appraisal and monthly1-O-1 for the team members
To ensure all monthly projects are being accomplished within the agreed SLA.
Highlights:
Ramp up the BMVG catalogue team from a 6 member team to 40+ team members in 2 months
Trained and structured BMVG team which resulted in increased productivity and efficiency
Successfully completed various catalogue improvement projects in Books, Media, Electronic, Mobile & Games category
Searching Internet for Information (Imdb.com, Amazon, Rhythm House and Google)
Good acknowledge on MRP, Price Issue
Reporting to daily work report to the Manager
Good acknowledge of on call Query Solve
Good acknowledge on Quality Monitoring, Feedbacks, and People Management
Good acknowledge on Manage and Overlook the team of Catalogue Specialists for your product vertical
IT SKILLS
Conversant with Microsoft Office (Word, Excel& PowerPoint) and Internet Applications
Logic ERP
ACADEMIC DETAILS
2006 10th from A.J.B.K. Inter College, Uttar Pradesh,
2013 12th from Vinayaka Missions University, New Delhi
BA Pursing Vinayaka Missions University, New Delhi
PERSONAL DETAILS
Languages Known: English & Hindi
Address: 266/E UG-F KH No. 201 Guru Govind Singh Gali East Babarpur Shahdra Delhi - 110032
Preferred Location: Delhi / NCR
Date of Birth: 15th May 1990
Father’s Name: Mr. Vijay Kumar Gupta
Sex: Male
Nationality: Hindu
Marital Status: Unmarried
Pass Port Number: M3865524
Height: 5ft 5 Inches
Date of Issues: 27th Nov 2014
Expiry Date: 26th Nov 2024