Image on this slide through Creative Commons license viahttp://www.flickr.com/photos/cristinacosta/
http://www.edentree.co.uk/free-resources.aspxWord Doc How to Improve the Effectiveness of Informal LearningInformal learning accounts for 80% of all learning in organizations and happens without any intervention from managers. However, it may not always be as effective as it could be. This guide highlights some actions that can be taken by an organization to improve the effectiveness of informal learning. Also included is a diagnostic tool to help uncover where the informal learning that is already taking place can be made more effective, and identify how this can be done.
High-Impact Learning Culture 2010June 2010http://www.bersin.com/uploadedFiles/061110_ES_HILC_DM_Final.pdfBersin & Associates Top Key Findings 1. Working to Create a Strong Culture of Learning Is a Business Strategy That Deserves the Attentionof Senior Leadership.2. Organizations Can Intentionally Strengthen Their Learning Culture by Implementing VerySpecific Practices.3. Leadership and Management Must Drive the Development and Reinforcement ofLearning Culture.4. Not All Learning Cultures Are the Same: The Specific High-Impact Learning Culture Practicesin Focus for Each Organization Will Vary by Business Strategy.5. High-Impact Learning Culture Practices Create Greater Business Efficiency.
At 2010 ONLINE EDUCA BERLIN, a major topic – 'learning cultures' – emerged.
Chief Learning Officer magazine, Feb. 2011, “Going Social” by Michael Echols, Learner pull vs. push model of traditional learning. Social Learning is real, because Millenials will make up the bulk of our employees and define organizational culture. Also financial cause: Push models cannot keep up with the rate of change. Measure the business impact of mentoring, a form of social learning.Chief Learning Officer magazine, Feb. 2011, “How to Create an Agile Organization” by Pamela Meyer, Stresses the importance of improvisation in work solutions. Trainers can tap their creativity and ability to naturally collaborate to help reconfigure the organization and help it deal with change, continue to progress.See also Melanie Turekhttp://www.readytalk.com/community/blog/2011/02/10/corporatetraining/
Paul Seidel http://www.trainingindustry.com/blog/blog-entries/7-trends-driving-the-future-of-corporate-training-services-in-community-colleges.aspx
Image on this slide through permission from Sahil Shahhttp://www.penn-olson.com/2011/04/10/social-media-education-infographic/How Social Media is Changing the Education Industry [INFOGRAPHIC]
Edmodo is a free and secure social learning network for teachers, students and schools. Edmodo provides classrooms a safe and easy way to connect and collaborate, offering a real-time platform to exchange ideas, share content, and access homework, grades and school notices.Accessible online and from any mobile device via free smart phone applications, Edmodo has grown from a teacher tool into a district-wide resource as word of the free online service spreads through schools around the world. As of February 2011, Edmodo had over 1.5 million users worldwide.Yammer is a free private social network for corporate use. All you need is a company email address.Allows tagging for topicsAllows upload of documents, files, links, and images to share with co-workers, groups, or an entire company. Yammer is used at over 100,000 businesses worldwide.Social GoVideoPhotoMusicEventGroupsBlogBulletinBlogging FeaturesControl who can postWYSIWYG editorRSS syndicationCategories and tagsCustom layoutSocial Network FeaturesPhoto and video sharingPrivate Groups, eventsLive video chat and conference roomSocial network integration (e.g. Twitter)Activity feedsWordPress integration
Regarding Facebook Groups: You can participate as much or as little as you want. Once you are a memberof the group, you can set your notifications to receive an email every time someone posts or comments, or if that gets to be too much (which it can if your group is very active), you can turn all email notifications off and manually check in whenever you want to see what people are saying in the group whenever you want.Links: Users prefer full links, rather than shortened links like Bit.ly as they are more transparent.
Other ways to engage on Facebook: Create events which can you can track with attendeesAsk questions to get feedbackPost on Thurs or Friday, after hours
Advanced use: Employ Twitter account management services like Hootsuite, Tweetdeck, SocialOomph, or CoTweet.
Specific tools for collaboration & information sharing http://docs.google.comGoogleDocs - online collaboration toolAllows sharing of documents, presentations, drawings, forms, spreadsheetsAllow collaboration through Comments and Discussions http://www.box.netFree web Web-Storage 5 to 50 GB File size 25 MB to 1GBFile sharing links Mobile app accessOther features available with paid accounts(Password protected sharing , enhanced collaboration, encrypted storage & transfer)http://www.box.netBoxNet allows free sharing on personal accountPut files, photos, documents into folder on desktop and share online.Has a mobile application as well(Password protected sharing , enhanced collaboration, encrypted storage & transfer)
SkypeVideo calling represented about 40 percent of all Skype-to-Skype minutes in 2010. Skype charges a monthly fee for the service, but only the host participant needs to be subscribed to it; the others only need a Skype account.Vuroom - an extension of Skype, offers Archive and Playback like TiVoRecord your video conferences with complete sync between video, audio, slides, desktop and chatFaceTime especiallyfor Mac devicesFaceTime is a video calling software application and related protocol developed by Apple for supported mobile devices running the iOS, in addition to Macintosh computers running Mac OS X 10.6.6 and higher. FaceTime is supported on any iOS device with a forward-facing camera (namely, all iOS devices released since the release of the iPhone 4) and on any Macintosh computer equipped with a webcam, in particular those equipped with a FaceTime camera (formerly known as an iSight camera.)http://www.learningsolutionsmag.com/articles/636/?utm_campaign=lsmag&utm_medium=email&utm_source=lsm-news
Note: Some of these sites require a paid subscription for private versions.SlideSix allows upload and sharing of PowerPoint, Keynote and OpenOffice presentations.Record audio and video narration and attach external videos without leaving site.Manage presentations, profile and groups in through a Management Console.SlideRocket LiteFree250MB Storage15MB File SizeEmail SupportPreziAuthorStreamMybrainshark
Distribute through social media such as Facebook, Twitter, etc. Gather learner input pre-, during and post-course, and share information.LinkedIn, MicroPoll, PollDaddySurveyMonkey
Videos help both internal and external learners access training on demand. Tip: Don’t go overboard; make them simple, 1-3 minutes for most videos. Think about building a series.Tip: Consider taking video snippets to enhance blog posts or other learning content.
Wikisallow easy creation and editing (usually via a WYSIWYG text editor)Wikispaces Wikis for Individuals and Groups; free and affordable single-wiki plans. Google Sites Free way to create and share a group website easy Single-click page creation / Customizable look and feel / Dozens of pre-built templatesSettings for accessing and sharing informationwiki-site.comallows you to open and manage a free wiki site with the same site engine of Wikipedia - Free. Shared documentation of a product, service, process etc Organization knowledge data base Event calendar Announce and share important news Construct common how to.. or FAQ sites
Whiteboarding is the placement of shared files on an on-screen shared notebook or whiteboard. Videoconferencing and data conferencing software often lets the user annotate the shared documents as on a physical whiteboard.
How QuickLessons has incorporated social media into our learning platform.
Web-basedLibrary of ready-to-use templates, animated avatars.Easy to use, and to collaborateImport media: files, images, videos, animation, audioPPT convertor
We had a content authoring platform. We wanted to get involved in social media. We chose Facebook as the most popular site, with user acceptance and involvement AND because it has application development environment.Facebook was the most-visited site in 2010http://apps.facebook.com/izzuiapp/Home/IndexWhy Facebook? We believe that Facebook is a powerful social network and can contribute to knowledge sharing and collaborative content building. In general, Izzui is hosted in Facebook because:There are more than 500 million active users50% of our active users log on to Facebook in any given dayAverage user has 130 friendsPeople spend over 700 billion minutes per month on FacebookMore than 30 billion pieces of content (web links, news stories, blog posts, notes, photo albums, etc.) shared each month. People on Facebook install 20 million applications every dayEvery month, more than 250 million people engage with Facebook on external websitesSince social plugins launched in April 2010, an average of 10,000 new websites integrate with Facebook every day More than 2.5 million websites have integrated with Facebook, including over 80 of comScore's U.S. Top 100 websites and over half of comScore's Global Top 100 websites
Takes advantage of existing social environment of Facebook and is socially friendly, with Liking, Sharing, Inviting, Rating and Commenting features.
The interface—social environment customized to your own needs, choose your own courses, find courses of interest by keyword, interact with your friends that are on Izzui, see recent activity.
You can manage your library of courses; you can access your courses AND other people’s. You are creating and sharing content. Implement ability to track what people do. We’ve made it Scorm compliant.
523 usersSharability elements; thought it’s still in beta, has grown by word of mouth because people are sharing, global appeal
Brandon Hall/QuickLessons social media for learning
Using Social Media for Learning:Tools and Practices<br />PRESENTED BY: Tom Werner, Chief Research Officer<br />Richard Nantel, co-CEO <br />April 27, 2011 <br />
About Brandon Hall Group<br />We are a preeminent research based advisory and analyst firm. Covering topic areas that provide strategic insights for executives that are responsible for learning, talent, growth and business results within their organizations.<br /><ul><li>Established in 1992
Industry’s top rated blog </li></ul>Focus on developing research-driven solutions to drive organizational performance for emerging and large organizations. <br />Through the recent merger of Brandon Hall Research and AC Growth, Brandon Hall Group has an extensive repository of thought leadership, research, data and expertise in Learning and Development, Talent Management, Sales, Marketing, and Executive Management. <br />
Research Focus:<br />Client-Driven Offerings:<br /><ul><li>Learning and Development
How to reach us<br />brandon-hall.com, click on Contact<br />
About this webinar<br />Feel free to tweet with Twitter hashtag: #Bhsocialmedia<br />All attendees will receive the slides after the webinar<br />If you have any questions during the webinar, please type them in the Questions area<br />
Agenda<br />The phenomenon of social media<br />Best practices of social media for learning<br />Tools for using social media for learning<br />QuickLessons’ izzui<br />
The social part is familiar<br />We know a lot of learning happens informally<br />We want follow-up after formal training<br />We want good ‘water cooler discussions’<br />We want networking and relationship building<br />
The new part is technology <br />Network effect: Value increases as more people use it<br /><ul><li>nth degree contacts: I know someone who knows someone</li></li></ul><li>Driven by personal users<br />
A phenomenon<br />‘We use Facebook to schedule the protests, Twitter to coordinate, and YouTube to tell the world’<br />
Impact on the IT Department<br />A megatrend: ‘Consumerization of IT’<br />New tech starts at home, then spreads to work<br />Our tech at home often better than at work<br />We expect to use the best tools, either provided by work or our own<br />
Impact on the learning function<br />Learners seeing the value of social media <br />Social media tools appearing in learning systems<br />Informal and blended learning initiatives starting to include social media<br />
LMSs are adding social features<br />Total = 132 LMSs<br />
Supplements formal training<br />Social media allow:<br />Conversations to continue after training<br />Peer-to-peer interaction, groups<br />Learners to find individualized answers <br />Learners to share own content<br />
Makes training more efficient <br />Social media allow:<br />Shorter formal training <br />Content available on-demand when needed<br />More content created by more contributors <br />More feedback about what works<br />
Reaches different audiences<br />Social media can engage: <br />New employees<br />Recently trained employees<br />Knowledgeable employees<br />External learners<br />
Best practices of social media for learning<br />Twitter Hashtag : #BHsocialmedia<br />
Chrysler Academy 2.0<br />The situation: certification-based training programs for dealer personnel<br />The need: real-time performance support, more collaboration and informal learning, train faster, capture Boomer intelligence, distribution information faster, get more timely feedback from dealers<br />
Why social media?<br />Make learning an everyday event and build a learning community<br />Draw out knowledge of the dealerships<br />Providing instant access to learning and knowledge, not tied to a formal course<br />
Which social media tools?<br />Search, links, authoring, tags, RSS, blogs, polls and surveys, forums, peer-to-peer networking<br />
Results<br />Time to deliver information to dealers reduced from 2 weeks to 1 day<br />Cost of a new-vehicle launch kit for dealers reduced from $100,000 to $10,000-$15,000<br />
Cisco Learning Network<br />The situation: Cisco certifications for employees, customers, partners<br />The need: dramatically increase the number of Cisco certification holders worldwide, handle more specialties, offer more training resources and options, traditional web page not enough<br />
Why social media?<br />Certification has previously been an individual pursuit <br />Wanted more conversation and collaboration, a community experience<br />Meet the expectations of today’s learners<br />Use expertise of the participants <br />
Which social media tools?<br />Video, podcasts, learning modules, discussion forums, communities, learning games, mentoring connections<br />Profiles, site-wide search, wikis, blogs, tagging, social bookmarking, polls, RSS feeds<br />
Results<br />7 million site visits and over 206,000 registered members from 230 countries<br />
HP Enterprise Sales Fitness Center<br />The situation: 10,000 consultative selling professionals<br />The need: Make sales force more consultative and knowledgeable across all products and solutions, minimize time spent out of field, apply 70-20-10 learning model (70% on the job, 20% coaching, 10% formal learning)<br />
Why social media?<br />Connect learning to day-to-day selling<br />Create safe environment for questions <br />Make sales people self-reliant in finding help <br />Have sales people share own content<br />
Which social media tools?<br />Microsoft SharePoint, blogs, wikis, email, instant messaging, discussion forums, surveys, podcasts, RSS feeds<br />
Results<br />Saves $7,500 per learner vs. formal training <br />Post-training survey results:<br />Using available sales resources to engage with customers: +10% <br />Developing consultative customer relationships: +20% <br />Developing compelling questions to gain customer interest: +20% <br />Using the Sales Playbook: +20% <br />Using customer research to develop leads: +35%<br />
Facebook<br />Facebook is the largest of all social networking groups:<br />600 million users<br />1 out of every 8 minutes on line is spent on Facebook<br />40% of users are 35+ years old<br />
Facebook<br />Trainers can use Facebook groups to fill the gaps and keep learners engaged between formal training events.<br />Private groups on Facebook<br />Trainers can share:<br />Training updates, schedules, events<br />New resources<br />Discussion topics<br />Links<br />
Facebook<br />The most popular types of content, in order, are:<br />Image with text<br />Image<br />Video<br />Text<br />External links<br />Poll<br />Address social media preferences within course design<br />90% of Facebook users don’t return to a fan page once they click the Like button<br /> (Social Media Examiner)<br />
LinkedIn<br />Now 100+ million users: a new user every second<br />LinkedIn represents a more business-oriented environment; most suited for external training, e.g., partners, vendors<br />Encourage learners to develop a PLN (personal learning network) and join LinkedIn groups<br />Use Q&A, Polls, Events features<br />
LinkedIn<br />Members-only groups on LinkedIn for training:<br />Set up with Request to Join: Users must requestto join group and be approved by manager. <br />Discussions can be restricted to members only. <br />
Twitter<br />Over 100 million users<br />Natural companion to other social media, for real-time updates: offers immediacy, linkage, and reach<br />Use hashtags (#) for topics and “at” signs (@) for people<br />Posting, sharing, indexing and retweeting of note-taking before, during and after live events (lectures, conferences, seminars)<br />
File Sharing for Collaboration<br /><ul><li>Engage trainers and learners in sharing documents, presentations, drawings, forms, spreadsheets, even video</li></li></ul><li>Video Conferencing<br />Embedded social media features increase engagement and assist with distance learning:<br />real-time training <br />screen sharing application<br />recorded, shareable video calls<br />communities and chat<br />Some options: Skype, ooVoo, Google Voice, Vuroom, Vonage<br />
Presentation Sharing Sites<br />Trainers can use to share PowerPoints, PDFs, documents, videos and webinars as part of a blended learning strategy.<br />SlideShare (most well known, works with LinkedIn)<br /> Other options: SlideSix, SlideRocket, Prezi, mybrainshark<br />
Online Polls & Surveys<br />Mix polls and surveys with social media for increased learner engagement and more effective training material<br />Poll creation tools: <br />LinkedIn<br />PollDaddy<br />SurveyMonkey<br />
Video Sharing<br />Trainers can use video sharing sitesto post videos to help learners access training on demand. <br />For example:<br />Provide a demo of how a product works. <br />Present lecture-type content in a series.<br />Share tips and steps to accomplishing a task, such as how to use a certain software or complete SOP’s.<br />
Wikis<br />“Wiki” is from a Hawaiian word meaning “fast.”<br />A wiki site is accessible as needed as a lasting but updatable training reference, and can be collaborative with learner input if desired. <br />Predominantly for text-based information, can also include images, hyperlinks, etc.<br />Twitter Hashtag : #BHsocialmedia<br />
The list goes on...<br />Blogs<br />RSS feeds<br />Whiteboarding<br />Podcasting<br />Webinars<br />More information will be included in follow up to this webinar.<br />
QuickLessons: About Us<br />We provide online content development and sharing solutions<br />Flagship product: online collaborative platform <br />Focus on engaging, intuitive and easy-to-use features<br />Customizable plans, based on a SaaS offering<br />Export options: offline, online, LMS use,and now Facebook<br />
QuickLessons & Izzui<br />Izzui is an app for sharing and tracking QuickLessons courses on Facebook.<br />
An entire social network surrounding your content<br />