1. Princess Haynes
1402 Lincoln Trace Circle
Smyrna, Ga. 30080
678-837-8587
princess30haynes@hotmail.com
ADMINISTRATIVE PROFESSIONAL
Professional Objective
Energetic assistant with experience in Business Management and Office Administration seeking
an opportunity to advance knowledge and growth in a cooperate environment. Possess
exceptional ability to build productive relationships, as well as, demonstrate a sense of urgency in
a professional environment.
Professional Experience
N3, Atlanta Ga. Apr. 2012-current
Business Development Representative
Responsible for having general knowledge of the IT industry, with the capacity to learn
about individual systems and products quickly, and accurately, to be able to market and
sell different types of Microsoft Software. Making sure to meet the call quotas which are
80 calls a day but my daily calls exceed 150. Obtain qualified leads which mean
managing and building relationships with the clients and get results. Depending on the
campaign the leads will vary but my results always exceed. Work independently but
communicate information about calls accurately and effectively to the management and
clients. Make sure other team members have the material that they need to succeed based
on feedback given from the clients or experience from communicating with clients.
Succeeding as an individual but helping the team and the company to succeed at the same
time.
Healthcare Staffing, Inc. Atlanta, Ga. Sep 2011-April 2012
Program Manager
I was responsible for staffing Cobb/Douglas Community Service Board with healthcare
providers. Staffing includes residential, day, and developmental disability programs. Follow
established policy and procedures to interview and hire staff with appropriate credentials.
Coordinate and schedule proper training classes for prospects that are under trained. Tract and
insure that employees maintain current credentials and training by scheduling and following up
with the employee to insure attendance for the training. Enter new employees’ skills and pay data
in the Schedule and Time Keeping Computer Software Program. Responsible for completing E-
verify and prepare documents to schedule new-hires for fingerprints. Administer and process
drug screens for new employees. Communicate with client’s program supervisors to provide
staffing that meets the special needs as they arise. Perform general office duties which include
answering phones, filing, faxing, and data entry. Prepare Workers Compensation information and
documents to fax to the proper office to complete the process. Input timecard entries weekly and
process employee payroll bi-weekly for seventy (70) employees. Match and attach timecard with
invoices to deliver to the Client’s Accounting Department for payment of services provided.
Receive employee payroll checks and document in employee’s electronic file whether it will be
mailed or picked up. Seek solutions to resolve any work related issues or problems that
2. employees may have. Attend quarterly staff meeting to discuss business operations and goals for
growth and improvement.
Stars and Strikes, Dallas GA Sep 2008- Sep 2011
Bowling Center Game Room and Counter Manager
I was responsible for game room and bowling center counter management for a 40 lane facility.
Provide guests with prompt, efficient, and courteous service in the game room. I served as
facility manager during the absence of the bowling center manager. I performed management
duties that includes the management of 25 staff personnel on a daily basis, developing work
schedules, and interviewing and hiring new job candidates. Train new employees on job and
business operations functions as required. Responsible for cash handling and reconciliation of
$30K of the centers revenue nightly.Manages redemption orders through vendor exceeding $5000
monthly. Oversee a game room budget of $6500+. Maintain accountability of business receipts
and files for auditing purposes. Serves as Event Coordinator for scheduling of special events and
parties for 100+ guests. Development of new marketing strategies including fliers and posters to
attract new business. Schedules and attends managers meeting to discuss business enhancements.
Conducts business operation walkthroughs to insure proper operation, customer satisfaction, and
cleanliness of the facility. Prepare weekly and monthly status reports for upper management on
the centers activities. Perform monthly inventories and initiates replacement orders for any
supplies or equipment shortcomings. Opens and closes facility in accordance with established
business hours.
Brunswick Zone Bowling Center, Marietta GA Aug 2006-Sep 2008
Counter Control Operator
Performed variety of tasks related to, the successful, management and hosting of party events.
Provided customer service to party guests and parents ensuring flourishing party experience and
that all the expectations were met. Provided friendly, courteous, polite, and helpful customer
service to include: answering phones, assisting with equipment, and scoring. Solicited customers
for league, open play, and future center events to increase business profits. I served as Bartender
fulfilling orders for 50-200 bar patrons and waiters/waitresses nightly. Also, maintained an
accurate accountability of cash register funds for drink and food orders exceeding $10,000 on a
daily basis. Managed the bowing counter keeping track of open lanes and assigning them for
maximum use. Issued and inspected bowling shoes and bumpers daily. Opened and closed center
as directed by the general manager accounting for all collected revenue for day and maintained a
safe environment for guest and center staff.
Babies Can't Wait School, Austell GA Jun 2005-Aug 2006
Executive Assistant
Provided administrative support for the Babies Can't Wait School with a demonstrated ability to
improvise, improve procedures, and meet demanding deadlines. Organized the details of special
events and setup. Filed and retrieved documents, records, and reports. Prepared responses to
correspondence containing routine inquire. Performed general office duties such as ordering
supplies, records management, and bookkeeping. Assisted with testing of infants and toddlers as
part of the early childhood development program.
Education
University of Phoenix
Associates in Business May 27, 2012
Bachelors in Human Resource Management February 2015
3.
Chattahoochee Technical College, Marietta GA
Basic Computer Maintenance, August 2005
Computer Software Skills, June 2005
Claxton High School, Claxton GA
Graduated 2005
Computer skills:
Office Computer Systems
Windows XP, Microsoft Office Suite
Micros & Embed Computer Software
Staff Med Staffing Computer Software
E-Verify System