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Customer Relationship Management - Style 2
                                                                          Campaign
                                                                         Management
                                          Call Center                                                      Segmentation
                                                                                                           Targeting

             Phone                                                                                         Indicators
                                                                                           Marketing
                                                                                          Department
              E-mail        Multi - Channel




                                                                                           Satisfaction
                                                                                            Customer
                                                         Workflow Customer
                                                                  Database
               Fax
                                                                        Analysis                          Mobile Client
                                                           Customer                                          SFA
                                                            History
Customers      Mail                                                                                          Sales
                                                                                                           Document
                                                                                                           Generation

                                                                                                             Planning
            Web Visit
                        Service Request                                      Actions & Alarms                Sales
                         Management                                           Management                  Administration

                                                                                                            Prospects
                         Satisfaction
                                                                                              Sales       Management &
                           Inquiry
                                                        Customer                            Department     Sales Action
www.slideteam.net                                        Support
Customer Relationship Management - Style 2
                                                                          Campaign
                                                                         Management
                                          Call Center                                                      Segmentation
                                                                                                           Targeting

             Phone                                                                                         Indicators
                                                                                           Marketing
                                                                                          Department
              E-mail        Multi - Channel




                                                                                           Satisfaction
                                                                                            Customer
                                                         Workflow Customer
                                                                  Database
               Fax
                                                                        Analysis                          Mobile Client
                                                           Customer                                          SFA
                                                            History
Customers      Mail                                                                                          Sales
                                                                                                           Document
                                                                                                           Generation

                                                                                                             Planning
            Web Visit
                        Service Request                                      Actions & Alarms                Sales
                         Management                                           Management                  Administration

                                                                                                            Prospects
                         Satisfaction
                                                                                              Sales       Management &
                           Inquiry
                                                        Customer                            Department     Sales Action
www.slideteam.net                                        Support
Customer Relationship Management - Style 2
                                                                          Campaign
                                                                         Management
                                          Call Center                                                      Segmentation
                                                                                                           Targeting

             Phone                                                                                         Indicators
                                                                                           Marketing
                                                                                          Department
              E-mail        Multi - Channel




                                                                                           Satisfaction
                                                                                            Customer
                                                         Workflow Customer
                                                                  Database
               Fax
                                                                        Analysis                          Mobile Client
                                                           Customer                                          SFA
                                                            History
Customers      Mail                                                                                          Sales
                                                                                                           Document
                                                                                                           Generation

                                                                                                             Planning
            Web Visit
                        Service Request                                      Actions & Alarms                Sales
                         Management                                           Management                  Administration

                                                                                                            Prospects
                         Satisfaction
                                                                                              Sales       Management &
                           Inquiry
                                                        Customer                            Department     Sales Action
www.slideteam.net                                        Support
Customer Relationship Management - Style 2
                                                                          Campaign
                                                                         Management
                                          Call Center                                                      Segmentation
                                                                                                           Targeting

             Phone                                                                                         Indicators
                                                                                           Marketing
                                                                                          Department
              E-mail        Multi - Channel




                                                                                           Satisfaction
                                                                                            Customer
                                                         Workflow Customer
                                                                  Database
               Fax
                                                                        Analysis                          Mobile Client
                                                           Customer                                          SFA
                                                            History
Customers      Mail                                                                                          Sales
                                                                                                           Document
                                                                                                           Generation

                                                                                                             Planning
            Web Visit
                        Service Request                                      Actions & Alarms                Sales
                         Management                                           Management                  Administration

                                                                                                            Prospects
                         Satisfaction
                                                                                              Sales       Management &
                           Inquiry
                                                        Customer                            Department     Sales Action
www.slideteam.net                                        Support
Customer Relationship Management - Style 2
                                                                         Campaign
                                                                        Management
                                          Call Center                                                      Segmentation
                                                                                                           Targeting

             Phone                                                                                         Indicators
                                                                                           Marketing
                                                                                          Department
              E-mail        Multi - Channel




                                                                                           Satisfaction
                                                                                            Customer
                                                         Workflow Customer
                                                                  Database
               Fax
                                                                        Analysis                          Mobile Client
                                                           Customer                                          SFA
                                                            History
Customers      Mail                                                                                          Sales
                                                                                                           Document
                                                                                                           Generation

                                                                                                             Planning
            Web Visit
                        Service Request                                      Actions & Alarms                Sales
                         Management                                           Management                  Administration

                                                                                                            Prospects
                         Satisfaction
                                                                                              Sales       Management &
                           Inquiry
                                                        Customer                            Department     Sales Action
www.slideteam.net                                        Support
Customer Relationship Management - Style 2
                                                                         Campaign
                                                                        Management
                                          Call Center                                                      Segmentation
                                                                                                           Targeting

             Phone                                                                                         Indicators
                                                                                           Marketing
                                                                                          Department
              E-mail        Multi - Channel




                                                                                           Satisfaction
                                                                                            Customer
                                                         Workflow Customer
                                                                  Database
               Fax
                                                                        Analysis                          Mobile Client
                                                           Customer                                          SFA
                                                            History
Customers      Mail                                                                                          Sales
                                                                                                           Document
                                                                                                           Generation

                                                                                                             Planning
            Web Visit
                        Service Request                                      Actions & Alarms                Sales
                         Management                                           Management                  Administration

                                                                                                            Prospects
                         Satisfaction
                                                                                              Sales       Management &
                           Inquiry
                                                        Customer                            Department     Sales Action
www.slideteam.net                                        Support
Customer Relationship Management - Style 2
                                                                          Campaign
                                                                         Management
                                          Call Center                                                      Segmentation
                                                                                                           Targeting

             Phone                                                                                         Indicators
                                                                                           Marketing
                                                                                          Department
              E-mail        Multi - Channel




                                                                                           Satisfaction
                                                                                            Customer
                                                         Workflow Customer
                                                                  Database
               Fax
                                                                        Analysis                          Mobile Client
                                                           Customer                                          SFA
                                                            History
Customers      Mail                                                                                          Sales
                                                                                                           Document
                                                                                                           Generation

                                                                                                             Planning
            Web Visit
                        Service Request                                      Actions & Alarms                Sales
                         Management                                           Management                  Administration

                                                                                                            Prospects
                         Satisfaction
                                                                                              Sales       Management &
                           Inquiry
                                                        Customer                            Department     Sales Action
www.slideteam.net                                        Support
Customer Relationship Management - Style 2
                                                                          Campaign
                                                                         Management
                                          Call Center                                                 Segmentation
                                                                                                      Targeting

             Phone                                                                                    Indicators
                                                                                       Marketing
                                                                                      Department
              E-mail        Multi - Channel




                                                                                      Satisfaction
                                                                                       Customer
                                                         Workflow Customer
                                                                  Database
               Fax
                                                                        Analysis                     Mobile Client
                                                           Customer                                     SFA
                                                            History
Customers      Mail                                                                                     Sales
                                                                                                      Document
                                                                                                      Generation

                                                                                                        Planning
            Web Visit
                        Service Request                                 Actions & Alarms                Sales
                         Management                                      Management                  Administration

                                                                                                       Prospects
                         Satisfaction                                                    Sales       Management &
                           Inquiry                      Customer                                      Sales Action
                                                                                       Department
www.slideteam.net                                        Support
Customer Relationship Management - Style 2
                                                                          Campaign
                                                                         Management
                                          Call Center                                                 Segmentation
                                                                                                      Targeting

             Phone                                                                                    Indicators
                                                                                       Marketing
                                                                                      Department
              E-mail        Multi - Channel




                                                                                      Satisfaction
                                                                                       Customer
                                                         Workflow Customer
                                                                  Database
               Fax
                                                                        Analysis                       Mobile
                                                           Customer                                   Client SFA
                                                            History
Customers      Mail                                                                                     Sales
                                                                                                      Document
                                                                                                      Generation

                                                                                                        Planning
            Web Visit
                        Service Request                                 Actions & Alarms                Sales
                         Management                                      Management                  Administration

                         Satisfaction                                                                  Prospects
                                                                                         Sales       Management
                           Inquiry
                                                        Customer                       Department    & Sales Action
www.slideteam.net                                        Support
Customer Relationship Management - Style 2
                                                                          Campaign
                                                                         Management
                                          Call Center                                                      Segmentation
                                                                                                           Targeting

             Phone                                                                                         Indicators
                                                                                           Marketing
                                                                                          Department
              E-mail        Multi - Channel




                                                                                           Satisfaction
                                                                                            Customer
                                                         Workflow Customer
                                                                  Database
               Fax
                                                                        Analysis                          Mobile Client
                                                           Customer                                          SFA
                                                            History
Customers      Mail                                                                                          Sales
                                                                                                           Document
                                                                                                           Generation

                                                                                                             Planning
            Web Visit
                        Service Request                                      Actions & Alarms                Sales
                         Management                                           Management                  Administration

                                                                                                            Prospects
                         Satisfaction
                                                                                              Sales       Management &
                           Inquiry
                                                        Customer                            Department     Sales Action
www.slideteam.net                                        Support
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Ungrouping the object


                                                    2
            1
                                                         3




1. Right click the object.
2. Choose Group and then Ungroup.
3. Click beside the object and drag the arrow over it.

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Edit Color



         1                          2                                3




      1. Right click the object
      2. Choose Format Shape in the dialog box
      3. Choose “Fill” in the Format Shape box then “Solid” or “Gradient”
         depending on the appearance of the object. Change colour as
         shown in the picture.


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