The document discusses SAP's Service to Cash solution for banks, highlighting scenarios where it can help with relationship pricing, consolidated billing, high volume credit card processing, on-device charging, invoice factoring, confirming, and credit bureau charging. It provides examples of how SAP solutions address challenges in these areas and help banks improve customer experience, profitability, and operations. The integrated SAP solutions allow banks to better manage revenues, costs, and customer relationships across multiple products and services.
To survive in today’s changing retail environment, smart organizations are working to optimize their (1) Shopping experience, (2) Operations, (3) Merchandizing and supply chain.
A strong case of a personalised VW lead generation and database integration programme resulting in superior intentions to visit the VW showroom and to buy a new car.
Achieving Dialogue In The Age Of The Omni-Channel CustomerG3 Communications
"Blast" marketing strategies of the past are no longer sufficient to engage today's customers and foster loyalty. Typical campaign response rates have plummeted while customer opt-out rates have ascended, limiting your ability to converse with even your most valuable customers. New automated dialogue strategies can help retailers create a seamless experience across all channels and engage with each of their customers as individuals, connecting every customer communication - outbound, inbound, marketing, sales or service - into an ongoing dialogue where customer insight and understanding forms the basis for each and every interaction.
E-commerce involves direct selling of goods and services over the internet, agent services and research and development. E-commerce ventures target niche as well as broad customers. Examples of companies targeting niche customer’s includejbmountainbikes.com and southwest.com
Capturing the preference pattern of micro-segments within customer segmentsCequity Solutions
Cequity designs a multi-prong strategy to obtain maximum ROI from marketing campaigns for a multi-national fast food joint.
To find out about Cequity's services visit this link http://www.cequitysolutions.com/analytical-marketing.php
To survive in today’s changing retail environment, smart organizations are working to optimize their (1) Shopping experience, (2) Operations, (3) Merchandizing and supply chain.
A strong case of a personalised VW lead generation and database integration programme resulting in superior intentions to visit the VW showroom and to buy a new car.
Achieving Dialogue In The Age Of The Omni-Channel CustomerG3 Communications
"Blast" marketing strategies of the past are no longer sufficient to engage today's customers and foster loyalty. Typical campaign response rates have plummeted while customer opt-out rates have ascended, limiting your ability to converse with even your most valuable customers. New automated dialogue strategies can help retailers create a seamless experience across all channels and engage with each of their customers as individuals, connecting every customer communication - outbound, inbound, marketing, sales or service - into an ongoing dialogue where customer insight and understanding forms the basis for each and every interaction.
E-commerce involves direct selling of goods and services over the internet, agent services and research and development. E-commerce ventures target niche as well as broad customers. Examples of companies targeting niche customer’s includejbmountainbikes.com and southwest.com
Capturing the preference pattern of micro-segments within customer segmentsCequity Solutions
Cequity designs a multi-prong strategy to obtain maximum ROI from marketing campaigns for a multi-national fast food joint.
To find out about Cequity's services visit this link http://www.cequitysolutions.com/analytical-marketing.php
eWallet Platform is innovative processing system for electronic wallets (electronic accounts) with Web and Mobile Apps interfaces.
This is a tool for end-users to pay for goods and services (restaurants, cinemas, shopping malls, online shopping, tickets, etc.) and also to make instant p2p money transfers, based on own electronic money issuing processing (Prepaid Payment Instruments).
For retailers: efficient and easy-to-integrate tool for accepting online & offline and also mobile (iOS, Android) payments.
Deriving products/services/technologies:
- e-money (Prepaid Payment Instruments) issuing and processing,
- e-wallets for end users and for merchants,
- p2p transfers,
- pre-paid card (based on MasterCard, Visa) as an access tool for e-wallet could be linked.
www.walletfactory.eu
www.mWallet.pro
Overcoming the Top 7 Intercompany Accounting Challenges in SAP ERP FinancialsSAPinsider Events
View this session from Financials 2015 in Las Vegas. Coming to Europe! www.Financials2015.com
Overcoming the Top 7 Intercompany Accounting Challenges in SAP ERP Financials by David Cohen, EY
This session will outline and provide resolutions for the seven most common intercompany accounting challenges that companies face within the areas of sale of products, charge of services, AP/AR reconciliation, profit elimination, assets transactions, and month-end closings. By attending you will receive:
- Practical examples on the most effective ways to use standard functionality of SAP ERP, SAP BusinessObjects BI, and SAP HANA to alleviate these issues
- Examples of overcoming difficulties in implementing asset transactions across borders, such as purchase and leasing
- Alternatives to performing inter-company profit elimination
- Lessons for configuring and running your month-end close
Learn the key success factors that banks must address to differentiate mobile offerings and provide industry-leading capabilities that drive customer satisfaction.
Learn how to:
Navigate the diverse digital payments “ecosystem”
Support customer loyalty and retention
Gain valuable customer insights from mobile data
Achieve symmetry with other mobile trends
Leverage core legacy technology investments
Demonstrate return on investment
Presented during the High Performance Marketing Conference 2012, organized by Accenture on February 9th 2012. This presentation discusses Accenture’s distributed consulting model
Conferencia Simultánea CISCO / Logicalis
León Grekin, Director Financial Services - Cisco Systems, Inc.
12º Congreso Internacional de Tecnología para el Negocio Financiero
Innovative Outsourcing Deal Structures by Trowbridge Group Innovative Outsourcing Deal Structures by Trowbridge Group Innovative Outsourcing Deal Structures by Trowbridge Group, Ben Trowbridge, CEO & Managing Partner, Trowbridge Group, outsourcing, innovative, January 25, 2005
I recently spoke at the BPO India Forum event on the topic of Workforce productivity & the role of services workforce in BPOs in driving end consumer experience. I have suggested an approach for organizations to achieve significant improvements in service delivery while keeping costs constant, thereby allowing the BPO to achieve non-linear growth.
Compared to other systems the solution uses a very different way of representing pricing and charging logic.This different approach is the primary reason our customers choose our solution.Coding is not required when making changes or designing new pricing models.Instead an intuitive graphical UI is used to allow for business configuration without lengthy coding cycles.Old: Inflexible, Long Time to Market, Poor Performance, Specialized StaffNew: Flexible, Short Time to Market, High Performance, Business Users
Although companies often first consider our solution for the Customer Billing or Prepaid relationship, it can also manage other parts of the company’s business model. We are doing this for multiple customers worldwide.Service providers also have to share revenues with content or technology providers (and interconnect and roaming partners for telecoms operators).Other service providers may have more elaborate multi-sided market models where other companies are using the service provider as a platform for their own business. The service provider therefore has to manage wholesale models (i.e. MVNO/MVNE for telecoms) and can offer billing as a service.With our solution, all of these revenue and costs sides of the business model can be managed in a single system, with a single pricing configuration toolset which allows modeling of the often complex inter-linkage between customer and partner pricing.Customer usage transactions flowing through the system will generate a cascade of related transactions so that all partners are properly compensated.And detailed reporting on margins can then be done, per customer, per service, even down to the detailed level of each transaction.Details:The core of the pricing model is built around “business relationships.” Any individual entity in the system can have any number of business relationships with any other entity. Thus two companies may have a relationship where A sells to B and bills B, while simultaneously the roles are reversed and B sells to A and bills A.This core flexibility is presented through a simple pricing and contract configuration interface which puts one or more Service Providers at the center of the network of business relationships. And the default is the regular billing/prepaid model where the business relationship is customer to service provider. But the full power of the open-ended model is right there, waiting to be activated by just clicking on additional configuration tabs.Consequently one might choose to start by modeling the customer billing relationship, building the pricing models for how services are priced, promoted, bundled and charged. Then partner models can be added into this customer-centric model: e.g., royalties for content provider partners, commissions for resellers, sponsorships or billing-on-behalf-of.The big advantage of this approach to this area of multi-party rating is that all configuration is done coherently using the same toolset. This means that you have exactly the same flexibility to define partner contract terms as you have to define customer pricing models because you use the same tools to build pricing. Recurring, one-time and usage-based pricing can be used on all partner contract pricing. Someone trained on using the solution will be able to work on both customer and partner pricing indifferently, they don’t have to learn a totally separate interface.Above all, managing customer and partner pricing in the same place, on the same platform, means that the sometimes complex interplay between customer and partner terms can be faithfully modeled.And at runtime, as transactions flow through the rating engine, a customer usage event will directly trigger the related partner events, potentially firing off a cascade of multiple related transactions between multiple partners. All of these transactions will then get tagged as being related. This means that from a reporting standpoint you then have a very rich data set that allows you to drill down into the actual margin, looking at the profitability of services on a per customer, per segment, per service or even per individual transaction basis.
In summary, SAP’s innovative industry strategy blends solution innovations to deliver business value for functional areas, and technology innovations to deliver IT value for the enterprise, and delivery innovations to help businesses be “best run.” Today, we have reviewed SAP’s commitment to being the world leader in business-driven and customer-centric software solutions. First, we discussed what makes an organization “best run” in an industry, with a few examples of the KPIs they track, and a few example of organizations that are “running better.” Next, we reviewed the current conditions of the high-tech industry. What are the drivers forcing organizations to run better and innovate and transform their business processes and IT environments? We then highlighted SAP’s value to the high-tech industry to help companies in their transformational journey. We moved on to discuss in detail SAP’s innovations in solutions, technology, and delivery that are available to help high-tech companies grow and retain a competitive advantage. Finally, we captured a few references and results from high-tech companies already taking advantage of SAP’s solutions to run better. SAP’s industry strategy is based on our long and trusted relationships with thousands of customers across 24 industries over nearly 40 years. We have consistently enhanced our solution offerings with industry-specific capabilities. Further, we support new business models evolving from simple supply chains into complex ecosystems, and single-industry processes into multi-industry value chains. Together, our solution, technology and delivery innovations uniquely position SAP to help organizations run, grow, and transform their businesses. Thank you for your time, and we look forward to continued discussions with you.
In summary, SAP’s innovative industry strategy blends solution innovations to deliver business value for functional areas, and technology innovations to deliver IT value for the enterprise, and delivery innovations to help businesses be “best run.” Today, we have reviewed SAP’s commitment to being the world leader in business-driven and customer-centric software solutions. First, we discussed what makes an organization “best run” in an industry, with a few examples of the KPIs they track, and a few example of organizations that are “running better.” Next, we reviewed the current conditions of the high-tech industry. What are the drivers forcing organizations to run better and innovate and transform their business processes and IT environments? We then highlighted SAP’s value to the high-tech industry to help companies in their transformational journey. We moved on to discuss in detail SAP’s innovations in solutions, technology, and delivery that are available to help high-tech companies grow and retain a competitive advantage. Finally, we captured a few references and results from high-tech companies already taking advantage of SAP’s solutions to run better. SAP’s industry strategy is based on our long and trusted relationships with thousands of customers across 24 industries over nearly 40 years. We have consistently enhanced our solution offerings with industry-specific capabilities. Further, we support new business models evolving from simple supply chains into complex ecosystems, and single-industry processes into multi-industry value chains. Together, our solution, technology and delivery innovations uniquely position SAP to help organizations run, grow, and transform their businesses. Thank you for your time, and we look forward to continued discussions with you.
In summary, SAP’s innovative industry strategy blends solution innovations to deliver business value for functional areas, and technology innovations to deliver IT value for the enterprise, and delivery innovations to help businesses be “best run.” Today, we have reviewed SAP’s commitment to being the world leader in business-driven and customer-centric software solutions. First, we discussed what makes an organization “best run” in an industry, with a few examples of the KPIs they track, and a few example of organizations that are “running better.” Next, we reviewed the current conditions of the high-tech industry. What are the drivers forcing organizations to run better and innovate and transform their business processes and IT environments? We then highlighted SAP’s value to the high-tech industry to help companies in their transformational journey. We moved on to discuss in detail SAP’s innovations in solutions, technology, and delivery that are available to help high-tech companies grow and retain a competitive advantage. Finally, we captured a few references and results from high-tech companies already taking advantage of SAP’s solutions to run better. SAP’s industry strategy is based on our long and trusted relationships with thousands of customers across 24 industries over nearly 40 years. We have consistently enhanced our solution offerings with industry-specific capabilities. Further, we support new business models evolving from simple supply chains into complex ecosystems, and single-industry processes into multi-industry value chains. Together, our solution, technology and delivery innovations uniquely position SAP to help organizations run, grow, and transform their businesses. Thank you for your time, and we look forward to continued discussions with you.
In summary, SAP’s innovative industry strategy blends solution innovations to deliver business value for functional areas, and technology innovations to deliver IT value for the enterprise, and delivery innovations to help businesses be “best run.” Today, we have reviewed SAP’s commitment to being the world leader in business-driven and customer-centric software solutions. First, we discussed what makes an organization “best run” in an industry, with a few examples of the KPIs they track, and a few example of organizations that are “running better.” Next, we reviewed the current conditions of the high-tech industry. What are the drivers forcing organizations to run better and innovate and transform their business processes and IT environments? We then highlighted SAP’s value to the high-tech industry to help companies in their transformational journey. We moved on to discuss in detail SAP’s innovations in solutions, technology, and delivery that are available to help high-tech companies grow and retain a competitive advantage. Finally, we captured a few references and results from high-tech companies already taking advantage of SAP’s solutions to run better. SAP’s industry strategy is based on our long and trusted relationships with thousands of customers across 24 industries over nearly 40 years. We have consistently enhanced our solution offerings with industry-specific capabilities. Further, we support new business models evolving from simple supply chains into complex ecosystems, and single-industry processes into multi-industry value chains. Together, our solution, technology and delivery innovations uniquely position SAP to help organizations run, grow, and transform their businesses. Thank you for your time, and we look forward to continued discussions with you.