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Raji Automotive Para - Professional
Rajinikanth Thirumalaiswamy Senguttuvan (Raji)
Mobile: 047 035 0385
313 McDonalds road, Epping, Victoria.
tsrajinikanth99@gmail.com
Personal Profile
 Automotive Para – Professional with over 17 years of experience with focus on Motor
Vehicle Maintenance, Inspection, CustomerService, Administration, Management and
Shop Floor Management.
 Excellent team player with innovative ideas for the business.
Objective
To establish myself as a key player in the Engineering and Automotive industry and
contributes innovative ideas to help the business.
Australian Experience
Feb 2013 – Till date South Morang Toyota Service Consultant
New Zealand Experience
Jul 2008 - Sep 2012 Vehicle Testing New Zealand Ltd Vehicle Inspector
Aug 2007 - May 2008 Pacific Toyota (Toyota Dealership) Service Manager
Sep 2005 - Jul 2007 Walker’s Mechanical Services Technician
Overseas Experience
1996– 2005 MM Motors (Suzuki dealership) India Service Manager
1995-1996 Stanes Motor South India Ltd. India Supervisor
Education
1. National Certificate in Motor Industry [Advanced Technical] Level 5 NZQA (2007)
2. Post Diploma in Automobile Engineering (1993–1994) Nachimuthu Polytechnic, India
3. Diploma in Mechanical Engineering (1990–1993) - SRMV Polytechnic, India
Roles and Responsibilities
Customer Service Consultant
 Help promoting the business
 Inform customers about services that suit them
 Suggesting customers, the products they may be interested in
 Work in a team with patience

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 Remain calm under pressure
 Maintain friendly and tactful personality with customers
 Time keeping and open minded attitude
 Handling complaints and difficult situations.
Vehicle Inspector
 Inspect road vehicle body conditions,accessories, pneumatic and hydraulic lines and
electrical circuits, and reportneeded repairs.
 Understand the legislations and rules set by New Zealand Transport Agency and
perform duties accordingly.
 Recommend to owners regarding action plans to bring their vehicles to comply with
federal requirements.
 Develop independent methods to perform the job quicker and smarter.
 Ensure that the workingenvironmentis safe and hazard-free.
 Participate in the workplace quality development initiatives.
 Encourage colleagues to completethe jobs in a timely and safemanner.
 Provide suggestions to develop a better working environment.
Service Manager
 Increased company’s turnoverup to 30%
 Maintained good relationship with the customers
 Introduced rotational shift system and improved quickerdelivery of the vehicle
 Solved labor problems as well as administration issues
Supervisor
 Gave suggestion to Hindustan Motors (Manufacturer) for the correction of steering
column noise
 Improved vehicle turnoverrate
 Improved servicelevels in the shop floor
 Quicker delivery of the vehicleafter repairs with high levels of customer satisfaction
References
References will be provided as needed.
Declaration
I hereby declare that the above furnished details are true to the best of my knowledge.