1. PATRICIA CONTRERAS
915 Pine St., Corona, Ca. 92879/cell 951-358-9879/tccdelcastillo3@yahoo.com
Objective
To obtain a position within a progressive organization that offers stability with personal challenges and provides me
an opportunity to utilize my knowledge and skills for the mutual benefits of myself and the organization..
Skills
Professional phone etiquette
45 WPM typing speed
Excellent communication skills
Customer service-oriented
Flexible
Works well under pressure
Accounting familiarity
Invoice processing
Data Entry
Filing and data archiving
Multi-line phone proficiency
Advanced clerical knowledge
Project planning
Microsoft Excel
Appointment setting
Microsoft Word
Work History
Data Entry Technician 07/2014 to Present
Orange County Social Services – Anaheim, CA
Worked with CALWIN, TMS, MEDS, BASE
As a continuing, primary responsibility uses a keyboard or data entry terminal to enter alpha and numeric data.
Reviews documents for completeness, accuracy and consistency with procedures prior to entry; returns incomplete
or inaccurate documents to originator or supervisor for correction.
Generates reports, charts and graphs.
Operates peripheral equipment such as scanners, printers, modems and disk drives.
Enter data accurately on-line onto one or more computerized systems. Utilize and
understand various computer screens, and complete and review computer documents and
other forms. Identify when computer output is incorrect and make corrections as needed.
Accurately process casework within mandated timeframes.
Account Clerk 01/2007 to 09/2013
Corona Norco Unified School District – Norco, CA
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Obtained signatures for financial documents and internal and external invoices.
Compiled annual recommendations for end of fiscal year budgets.
Processed client rebate reconciliation, reporting and check requests.
Clerk Typist 03/2000 to 12/2006
Corona Norco Unified School District – Norco, CA
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Helped distribute employee notices and mail around the office.
Screened all visitors and directed them to the correct employee or office.
Clerk Typist 01/1993 to 02/2000
Corona Norco Unified School District – Norco, CA
Screened all visitors and directed them to the correct employee or office.
Helped distribute employee notices and mail around the office.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Opened and properly distributed incoming mail.
Answered and managed incoming and outgoing calls while recording accurate messages.
Maintained a clean reception area, including lounge and associated areas.
Clerk Typist 01/1989 to 01/1993
Corona Norco Unified School District – Norco, CA
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Helped distribute employee notices and mail around the office.
Screened all visitors and directed them to the correct employee or office.
Maintained a clean reception area, including lounge and associated areas.
Education
Buena Vista High School - Corona, CA- Diploma Platt College – Medical Science Riverside Community
College - Riverside, CA