Eugene S. Reed has over 10 years of experience in youth development and case management. He has worked as a Youth Development Worker and Life Skills Coordinator at the New Jersey Community Development Corporation, where he helped homeless adolescents and planned programs to promote their success. Previously, Reed was a Care Manager at Bergen's Promise, where he provided intensive case management services to at-risk children and families. Currently, Reed is the Director of Marketing at Divine Aid Services and has also held management roles at Hertz Corporation.

1. Eugene S. Reed
1b Alfred Lane ∙ Bloomfield, NJ 07003 ∙ 862-232-4279 ∙ shamarireed973@gmail.com
EDUCATION
Montclair State University, Montclair, NJ August 2006
Bachelor of Science, Commercial Marketing
STUDENT DEVELOPMENT EXPERIENCE
New JerseyCommunity Development Corporation, Paterson, NJ 2010– Present
Youth Development Worker
 Serve as an initial point of contact and assess the needs ofup to 10 homeless and displaced adolescents who reside at the facility
 Plan and deliver programs focused on academic success, social& emotional intelligence, alcohol & drug awareness, violence & gang
culture prevention and conflict resolution
 Coordinate the use of family mentoring, peer to peer education and life skills training to help them reach their full potential as a
productive and independent adult in society
 Collaborate with teachers,social workers, therapists,coaches and family members in order develop effective treatment plans
 Monitor the distribution of the student’s prescribed medications as necessary
 Document shift activities and incidents in the communication log
 Facilitate active demonstration of skills to program participants in any of the following areas: daily living, self-care, career planning,
enhancing social relationships,work-life balance, money management, self-empowerment, etc.
Life SkillsCoordinator 2013– 2014
 Assisted the Director of NJCDC with managing a staff of 10 Youth Development Workers
 Supervised and provided training on supporting residents,medication monitoring, documenting incidents and programming logist ics
 Performed on-call and emergency response duties dealing with AWOL residents,major and minor injuries or staff coverage
 Administered a resident and programming budget of $1000 monthly
 Conducted facility maintenance audits and addressed building repairs and facility concerns
 Coordinated room changes and administrative housing functions
Bergen’s Promise, Rochelle Park, NJ 2007-2013
Care Manager
▪ Provided high risk, emotional disturbed children and their families with Intensive Care Management Services
▪ Received training in case management through case studies,simulations, student generated responses and tracked data
▪ Attended InstructionalEducation Plan (IEP) and Child Family Team meetings
▪ Generated reports for IEP meetings, which included the attendees present,goals,and desired outcomes
▪ Served as a liaison between families and the Child Family Team and formulated a plan to follow up on the youth’s progress
▪ Documented the notes from daily phone contacts and weekly Face-to-Face meetings
▪ Recognized as Case Managerof the Month in 2010
PROFESSIONAL EXPERIENCE
Divine Aid Services LLC, NJ 2014- Present
Director of Marketing
 Develop strategies and outreach initiatives to generate brand awareness of home healthcare services
 Manage online marketing promotions, branding campaigns & marketing through direct mail, email and social media outlets
 Coordinated the logistics of a networking event aimed at educating 70 clients representing 8 prospective vendors and donors
 Utilize human relations, communication, and negotiation skills to market and sell home healthcare services
Hertz Corporation, JerseyCity, NJ 2014-2015
Assistant Manager
 Managed the daily operations of the Jersey City branch
 Facilitated the onboarding process for 10+ manager trainees for branch management
 Acquired and maintained client accounts in the Northern New Jersey
 Provided sales and customer service training for 10+ personnelin the branch
 Motivated, mobilized, and coached staff members to meet high performance standards
 Established monthly and weekly goals for manager trainees to accomplish by the closing of the quarter
 Conducted audits of the fleet management assessing forpreventive maintenance and inventory discrepancies
 Solicited customer feedback and resolved concerns