Experienced leader with Master of Science Degree in Project Management. Eighteen years of experience in IT, Retail, and Logistics, delivering successful complex integration projects by building, developing and leading strong teams. Ten years in formal Project/Program Management.
1. Oscar Murray 36 Eden Avenue
omurraypmp@gmail.com 617-699-6481 West Newton, MA. 02465
Program Manager ● Project Manager● IT Manager ● PMO ● Supply Chain ● Retail ● 3rd Party Logistics ● ERP
Experienced leader with Master of Science Degree in Project Management. Eighteen years of experience in IT, Retail,
and Logistics, delivering successful complex integration projects by building, developing and leading strong teams. Ten
years in formal Project/Program Management.
Qualifications Summary
Strategic Planning ● Customer Service ● Client Relationship Building ● Waterfall and Agile Methodologies
PMP ● PMI ● SOX ● PCI ● Government regulations ● C-Suite & Stakeholder Presentations ● ITIL
Financial Reporting ● Continuous Improvement Methodologies ● Process Improvement
Policies & Procedures creation ● Business Analysis ● Staff Management ● Omni Channel ● Risk Mitigation
Contingency Planning ● Meeting Facilitation ● Merchandising ● E-commerce ● Oracle ● Commerce Anywhere
● SharePoint ● Jira ● SDLC ● SDP ● RMS ● RPM ● RPAS ● Union
Career Experience
PMV (Client MBTA) Project Manager Information Technology Security Office, Boston MA 2016 to Present
Bringing MBTA and MassDot through separate but in parallel PCI (Payment Card Industry) audits
o Working directly for the CISO
o Providing PCI DSS 3.2 leadership and guidance to business units and IT
o Used 3rd party (CoalFire) to perform penetration testing (Internal, external and application)
o Remediating and bringing organization forward to meet PCI DSS
o Shepherding organization through audit using the prioritized approach
o Operationalizing controls and processes
o Working with union members to ensure compliance and operational efficiency
o Vender management (Relationship, SOW, Invoices, PO, Onsite and Offsite coordination)
Portfolio Management Ventures Inc. (PMV), Owner and Director, Newton MA 2015 to Present
PMV is a provider of Management Consulting services specializing in Information Technology, Business Unit leadership
(Retail, Merchandising, Supply Chain Management, Fulfillment, and Customer Service Strategies), Change Management,
Portfolio Management, PMO services, government, and Compliance building and operationalizing services
PMV (Client TJX) Program Manager, Marlborough MA 2015 to February 2016
Program Manager, roles: Project Manager, and Quality Assurance Portfolio Manager
Managed a portfolio of projects spanning multiple programs with projects ranging from $500,000 to multiyear multi-million
dollar projects which ensured that all IT controls, (SOX, PCI, Security, Governmental Regulatory, etc.), were operating
effectively and sustainably to protect the company, its shareholders and its employees
Created onboarding process to incorporate SOX and PCI controls to drive controls into all new initiatives: This
reduced rework and enabled passing external audits
Implemented 8 Identity and Access Management (IAM) subprojects: This reduced Audit time by 6 weeks and
ensured scope environment was correct and audit was passed, these project included:
o Password evaluation: Strength Complexity, last rotated in 160 days, and correct level of access based on
SOX key financial data and/or PCI account data
o Three password cleanup, rotation, and process improvement documentation projects
o Four projects to transform logs (files or databases) to create human reports to identify and eliminate,
accounts inappropriately accessing Windows, mainframe, data bases, and applications. These reports
were used by both internal and external SOX and PCI auditors
Utilized SharePoint training to facilitate peer document assessments: This led to clearer requirements and faster
stakeholder signoffs
Managed teams of matrixed associates and contractors: Project Managers (PM), Quality Analysts (QA), Business
Analysts (BA), and other Business and IT professionals: This led to a deeper understanding of the issues and
stronger partnerships across the organization
2. Oscar Murray 36 Eden Avenue
omurraypmp@gmail.com 617-699-6481 West Newton, MA. 02465
Gained consensus on decisions and advised Senior Leadership Team (SLT) on policy changes, resource
requirements, project schedules, solution options, and project budgets: This led to faster decisions and reduced
project lifecycle by several months
OLR, Traveling Consultant, Minneapolis MN 2013 to August 2015
Clients: Sears (Toronto, Canada), American Eagle (Pittsburgh, PA), Eddie Bauer (Bellevue, WA), Michaels (Irving, TX),
and Charming Charlie (Houston, TX)
Consultant, roles: Project Manager, Sales, Architecture Design, Development Management, and Mentor/Coach
Ran large multi-million dollar Oracle projects with program methodologies: This led to revenues of over 20 million
Managed multiple teams consisting of over 30 associates, contractors and third-party providers on-site, near-
shore and off-shore: This large team was able to follow the sun and build, fix, and deploy, saving months off the
original plan
Managed client relationships: This led to quick signoffs and business development in excess of 8 million in new
revenue
Managed the scoping and planning of projects and their governance (program management methodology): This
led to repeatable processes, faster deployments and cost savings
Implemented new SharePoint site and workflow methodology for faster signoffs
Responsible for successfully staffing projects and adjusting revenue utilization (burn rate): This anticipated trends
and kept project moving forward with 99% utilization
Finish Line Headquarters, Senior Technical Project Manager, Indianapolis IN 2011 to
August 2013
Senior Project Manager, roles: Senior Manager, Program Manager
Managed critical IT security project to completion by facilitating security IAM and SOX changes to 300+ custom
applications: This mitigated a multi-Million dollar risk and enabled company to maintain Payment Card Industry
(PCI) compliance
Completed $200,000 project from inception to deployment of third party vendor product, BMC’s “Control-M” batch
scheduling application: This led to sweeping enterprise changes to include greater control of financial reports,
operational execution, and decreased future time to deployment
Implemented custom supply chain software that enabled increased transaction throughput by over 50%, on-
demand capability and reduced time in transit to customers delivery by more than a day
Co-administered Core360 Project: $100M project to replace core Finish Line legacy/in-house built systems.
Technologies: Oracle Retail application on Oracle Exadata, Manhattan’s Warehouse Management (WM)
application, Manhattan’s Enterprise Order Management (EOM) application
o Managed Vender relationships by collaborating with IBM and Manhattan PM’s and Leadership
Maintained project schedule and held teams accountable for deliverables: This led to on time and on budget tasks
Coordinated and facilitated creation of Manhattan application hardware with IT Infrastructure Team: This led to
timely environments that kept Infrastructure off the critical path
Coordinated with Code Management Team to develop an automated release schedule reducing deployment
errors. This involved deploying Jira and other automated workflow applications
Created repeatable QA processes and created and communicated clear KPIs leading to successful testing
Ditan Distribution LLC subsidiary of Cinram, IT Manager Plainfield IN 2004 to 2011
IT Manager, roles: Shipping Applications Manager, Project Manager, Analyst, Design Architect, Development Manager,
Application owner, and Subject Matter Expert (SME) in Technology and Shipping and Logistics
Worked directly with CIO to oversee enterprise shipping application group: This led to understanding the company
vision and improved team moral
Managed IT and Operationalizing projects: This led to faster implementation and less manual technical
intervention
Ran IT operations: This brought many IT groups under one umbrella leading to better cross-functional teamwork
Delivered a 1-year, $1 million implementation of an enterprise multi-carrier shipping software application with
heavy customizations and point to point integrations (Kewill’s Kship application): This led to: Increased reporting,
3. Oscar Murray 36 Eden Avenue
omurraypmp@gmail.com 617-699-6481 West Newton, MA. 02465
automated reporting, and KPIs for SOX and ISO compliance, Increased package processing from 30K per day to
up to 400K per day, and Reduced operating labor from 25 to 5 Full Time Employees (FTEs)
Implemented Kewill’s Flagship application in 6 months in tandem with upgrading RedPrairie ERP application, at a
total cost of $2 million. This enabled the recent acquisition to realize the ROI and ability to merge the two
companies’ data
Kewill, Marlborough MA 2000 to 2001
Senior Technical Support, roles: Senior Technical Support, Technical Support, Developer, Design Architect
Responsible for supervision and staff training for highly-technical, mission-critical shipping applications
Managed the development, deployment, support, and quality assurance of new products
Retail Sales and Store Management: Best Buy, County Seat, Levi’s, Worcester MA 1997 to 2000
US ARMY, Fort Campbell, KY 1993 to 2001
Team Leader, Directed crews, maintained mission-critical sensitive equipment, honorably discharged
Education
Master of Science Degree: Project Management, Boston University, MA
Bachelor of Computer Science: Worcester State College, Worcester, MA
Certifications
ITIL Certification
PMP Certification
Professional Affiliations
Member, Project Management Institute and Agile New England
Former Board Member, Parcel Industry Magazine Forum
Publications and Speaking Engagements
Parcel Magazine, 10 articles, columnist Practical IT; Link to online articles available upon request.
Parcel Forum Conference 2008, 2009, 2010, and 2011 (keynote)