6. a condition, or feeling,
experienced when a
person perceives that
demands exceed the
personal and social
resources the
individual is able to
mobilize.
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7. Is stress always
Negative???
• Stress may be negative and positive…
• A stress is positive when one get engaged,
gets admission in new school or college or
goes to receive a reward in a gathering.
• Stress may be negative when there comes
overload of work, Personal injuries etc
8. Types of Stress
– Challenge Stressors
• Stress associated with workload, pressure to complete tasks, and
time urgency
– Hindrance Stressors
• Stress that keeps you from reaching your goals, such as red tape,
Office Politics, confusion over job responsibilities
• Cause greater harm than challenge stressors
10. This is caused by the uncertainty and has the
following three kinds
– Economic uncertainties of the business cycle
Any change in the business cycle create economic
uncertainty i.e people become stressed about
their job securities.
– Political uncertainties of political systems:
Any change in the government in a country causes
stress I,e when a new party wins and create govt
with new policies because of which business
priorities may change
11. • Technological uncertainties of technical innovations
Innovation can make an employee’s skill and
experience obsolete in a very short time,
computers, robotics, automation and similar
forms of technological change are threat to
many people and cause them stress.
12. there is no shortage of such factors that cause stress
and includes the following1. Task demands related to the job
Design of the job
Working condition
physical work layout
13. 2. Role demands:
This is related to pressures placed on a person as a
function of the particular role he/she plays in the
organization and the given roles can cause the stress
14. Role Conflicts:
Create expectations that may be hard to reconcile
or satisfy.
Role overload
When employee is expected to do more work than time permits.
15. 3. Interpersonal demands
it means that when there is a lack of social support
from colleagues and poor interpersonal relationships
can cause stress.
16. This includes
1. Family and personal relationships
Marital difficulties
Breaking of a close relationship and
Discipline troubles with children create stresses
employees often can’t leave.
17. 2. Economic problems:
Arises from exceeding earning capacity
People earning more than 40 lakh are more stressed in
handling the finance than those who earn 4 lakh per
month.
Same wise some employees because of poverty are
stressed
3. Personality problems:
when an employee emphasize a particular feature.
He/she may not have good relations with the co-workers
19. 1. Some people thrive on stressful situations
2. While other are overwhelmed in stressful
situation.
Usually two questions are asked
• What differentiates people in terms of their
ability to handle stress?
• What individual difference variables moderate
the relationship between Potential stressors
and experienced stress?
21. Perception
• It moderates the relationship between a potential
stress condition and an employee’s reaction to it.
• For example Layoff may cause one person to fear
losing his job, while another sees an opportunity
to get a large severance allowance and start her
own buiness.
• Stress potential does not lie in objective
conditions; rather it lies in an employees’
perception.
22. 2 experience
• Experience on job tends to be negatively
related to work stress. Why?
• Two explanations have been offered.
First is selective withdrawal.
Second people eventually develop coping
mechanisms to deal with stress.
23. 3 Social Support
• A colligal relationships with co-workers or
supervisors- can buffer the impact of stress. It
acts as a palliative, Mitigating the negative
effects of even high-strain jobs.
24. 4.Personality
The personality trait of type A- particularly
manifests itself in hostility and anger and is
associated with increased levels of stress and
risk for heart diseases,
People who are quick to anger, maintain a
persistently hostile outlook, and project a
cynical mistrust of others are at increased risk
of experiencing stress in situations.
25. Contin....Personality
Another aspect is that of workaholism related
to stress who put
Enormous number of hours, think about work
even when not working and create additional
work responsibilities to satisfy an inner
compulsion to work more
29. • Individual Approaches
– Implementing time management
– Increasing physical exercise
– Relaxation training
– Expanding social support network
30. – Improved personnel selection and job placement
– Training
– Use of realistic goal setting
– Redesigning of jobs
– Increased employee involvement
– Improved organizational communication
– Offering employee sabbaticals
– Establishment of corporate wellness programs
31. • We found that stress can be positive and
negative.
• Evidence shows that applying stress lower to
moderate level makes the performance of the
employees better and more productive.
• High level of stress leads towards turnover
and also affects the productive level of the
organization.