Stress is defined as the pressure people feel in life due to their reaction to situations. The document discusses the general adaptation syndrome which describes the body's three stage response to stress - alarm reaction, resistance, and exhaustion. It then lists the various physical, psychological, and behavioral symptoms of stress. Methods for measuring and managing stress at the individual and organizational level are provided, such as exercise, social support, and ensuring clear job objectives. The conclusion emphasizes that while stress affects everyone differently, it can be managed through various coping strategies.
2. WHAT IS STRESS ?
• Derived from the Latin Word ‘stringere’.
• Force which acts on a body to produce
strain.
• The pressure people feel in life due to
their reaction to situation.
3. GENERAL ADAPTATION SYNDROME (GAS)
It provides an automatic defense system to
help people cope with external/environmental
demands. The defense system occurs in three
stages:
• ALARM REACTION1
• RESISTANCE2
• EXHAUSTION3
4. Stage 1
Alarm reaction
Stage 2
Resistance
Stage 3
Exhaustion
Levelofresistance
Low Time
Normal level of
resistance
High
5. STRESS
Emotional
Instability Excessive
use of
Alcohol or
Drugs
Feelings of
inability
Cope
Uncooperativ
e Attitude
Sleeping
Problems
Absentesia
nChronic
worry
Inability
to Relax
High
Blood
Pressure
Digestive
Problems
Nervousness
and Tensions
Symptoms of Stress
7. Measurement of Stress
Organizational Role Stress (ORS)
– Developed by Udai Pareek.
– Based on integration of an employee’s role within
organization.
– Role assigned is linked with different parts and
persons.
– Different persons have different expectations from job
8. Occupational Stress Index
– Constructed by Srivastava and Singh.
– It focuses on work stressors.
– Index consists of 46 items relating to components of a
job causing stress.
– The 46 items measure some different types of
occupational stresses.
9. Causes or Sources of Stress
Environmental causes
Organizational causes / stressors
Group causes/ stressors
Individual causes / stressors
11. Stress v/s Burnout
STRESS BURNOUT
• The person feels fatigued. • The individual encounters chronic
exhaustion.
• The person is anxious. • The individual is Hypertensive.
• The person feels moody. • The individual feels impatient, irritable,
and unwilling to talk to others.
• The person feels guilty. • The individual encounters mental
depression.
• The person experiences increased
blood pressure and heartbeat.
• The individual begins to voice
psychosomatic complaints.
12. How to Manage or Cope with Stress ?
At Individual Level
• Physical Exercise
• Behavioral Self Control
• Social Support
• Yoga and Meditation
• Changing Gears
• Pampering Oneself
• Warming up Oneself
• Rearranging one’s job schedule.
13. At Organizational Level
• Setting clear objectives
• Stress Audit
• Counselling
• Spread the message
• Fit between person and work
• Clarity in role
14. Conclusion
• It results in physical, psychological and
behavioral deviations.
• Effects vary from person to person.
• Managed at both individual and organizational
level.
• No one is immune to stress.
Don’t Stress, Do your very Best
Appreciate each Step, Forget the Rest
Editor's Notes
Qwerty
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