This is a presentation done to the Mental Health and Psychosocial Volunteers to learn about the stress and how to manage it while dealing with their clients

1. Job Stress and Burnout : Self Care.
BY
Mohammed U. Yaya
Counseling Psychologist

2. Concept of Stress
 Stress is an individual reaction to the interpretation of ( real or perceived) event, thus, affects his
general wellbeing.

3. Types Stress
 EUSTRESS: Positive, Motivating & Inspring
 NUESTRESS: Neither Good Or Bad
 DISTRESS: Negative Or Bad Stress
A- ACUTE STRESS: Is quite intense , but, disappears quickly
B- CHRONIC STRESS: May Not Be Look Intense from The onset, but, last longer

4. Job Stress
Job stress as a psychological and behavioural response on the part of a person to a job situation, in
which he is unable to cope with, therefore leads to incapacity and ill health.

5. Causes of Job related stress
 Work overload;
 Time pressure
 Lack of social support at work
 Exposure to infectious disease
 Role ambiguity and conflicts
 Career development issues
 Exposure to work-related violence or threats
 Understaffing
 Shift work
 Dealing with difficult client.

6. Effect of Job Stress to an Individual
 Physiological effect
 Cognitive Effect,
 Emotional Effect
 Behavioural Effect

7. Effect of Job Stress to an Individual cont.
 Physiological Effect
- Tremor and sweating
- Increase in heartbeat
- Difficulty in breathing
- Somatic reaction: Heart and cardiovascular
problems, Peptic Ulcer, High Blood
Pressure, Diabetes, Infectious diseases due
to impaired immunity, Injuries, Muscles pain .
 Cognitive effect
- Inability to make Decisions,
- Poor Concentration,
- Short Attention Span and
- Hypersensitivity
- Suicidal ideation

8. Effect of Job Stress to an Individual cont.
Emotional effect
- Anxiety,
- Depression,
- Irritation,
- Increase Anger ,
- Low Self-esteem,
- Panicking
- Numbness
- Worrying And Neurosis About Work
(Continuity Of Organisation, Relations With
Others And Own Competence Levels)
Behavioural Effect
- Alcoholism,
- Drug Abuse,
- Excessive Eating,
- Excessive Smoking
- Impulsive Behaviour
- Hyperactivity or agitation,
- holding a complaint,
- excessive perturbing,
- extreme/poor sleeping,

9. Concept of Burnout
Burnout is a syndrome of exhaustion (energy depletion), pessimism (that
is, callous attitudes towards work and others) and reduced professional
efficacy.

10. Symptoms of burnout
 Fatigue
 Feelings of hopelessness
 Rapid exhaustion,
 Discouragement
 Sadness
 Forgetfulness
 Irritability
 overburden
 Loneliness
 Indifferent
 Cynical Attitude Toward Others,
 Guiltiness
 Feeling of failure etc.

11. How to prevent burnout
 Self Care – avoid workoholism, time for hobbies, leisure, family and friends
 Solid professional training
 Therapeutic self-awareness
 Regular self-examination by collegial and external supervision
 Limiting caseload

12. Management of Job Stress and Burnout
Stress Management Skills Generally Focus On The Following Areas:
Cognitive skill: Learning to change the way you think about the stressful situation in order to feel less
tension and respond more effectively. cognitive skills are particularly useful for addressing stressors that
tend to make a person angry and frustrated.
Behavioural skill: Learning to change your reactions to stressors. behavioural changes can be achieved
by analysing the situation and its antecedents, and by reconditioning healthy responses. behavioural
skills may include time management, assertiveness, conflict management and communication.
Physiological skill: Learning to modulate your physical response to stressors. physiological stress
management skills include meditation, yoga, deep relaxation,& breathing control.

13. 3 R” rules……
Rest, Relief & Relate

14. Thank You
For Listening