Brand 
VS.Campaign? 
Brand 
+Campaign? 
OR 
Balancing short-term and long-term goals in Higher Ed Marketing 
1
Teri Lucie Thompson 
University of Arizona 
@terilucie 
Bill Faust 
Ologie 
@williamfaust 
2
our agenda for today 
Brands vs. Campaigns 
• Defining a brand platform 
• Defining a campaign platform 
What is a “brand campaign”? 
• Some examples outside and inside higher ed 
Insights and conclusions 
3
Historically... 
brand campaign 
• came first 
• more about identity 
and experience 
But these lines are blurring. 
• came second 
• more about promoting 
something specific 
4
A brand platform is typically... 
• A longer-term proposition (5–10 years or more) 
• A filter for many decisions (beyond communications) 
• A tool to drive PERCEPTION 
• Derived from organizational purpose 
• Lived and reinforced over time 
• Created for all stakeholders 
5
A traditional campaign 
platform is typically... 
• A shorter-term proposition (1–3 years or less) 
• More about promoting something specific 
• A tool to drive behavior (call to action) 
• Derived from a focused message strategy 
• Focused on near-term results 
• Tailored to selected stakeholders 
6
A brand platform includes 
brand strategy 
+ 
experience 
More about the WHO and WHY 
(we are) (we exist) 
7
A traditional campaign platform includes 
message strategy 
+ 
story 
More about the WHAT and HOW 
(we offer) (you benefit) 
8
Strong brands often use campaigns 
to sell ideas... not just “things.” 
campaign 
platform 
brand 
platform 
“brand campaign” 
9
A few examples 
from 
outside 
higher ed 
10
The Brands 
11
12
happiness 
13
14
15
16
19
performance 
20
THE ULTIMATE DRIVING MACHINE. 
21
THE ULTIMATE DRIVING MACHINE. 
22
23 
THE ULTIMATE DRIVING MACHINE.
26
freedom 
27
28
Expressed in many ways... 
the sign off 
(Ding!) You are now free to move about 
the country. 
The employee promise 
Freedom begins with you and me. 
the company store 
The Freedom Shop 
29
advocacy 
36
37
42
43
44
innovation 
45
46
47
48
51
contrarian 
52
53
54
55
56
57
But what makes these successful 
brand campaigns? 
• They are AUTHENTIC 
• They are ASPIRATIONAL but grounded in 
reality (see above) 
• They are SIMPLE, clear, and engaging 
• They convey a strong POINT OF VIEW 
• They are timeless (some have run for decades) 
60
But in higher ed... 
• Branding is still relatively new (10–15 years) 
• Campaigns are typically very focused 
– on recruiting students 
– on raising money 
• Resources are scarce 
Can a brand campaign be succesful? 
61
we think so. 
(some examples) 
62
63
makers 
64
We are Makers. 
(the big idea) 
• STEM leadership 
• A history of innovation and discovery 
• The eureka moment 
• The Boilmaker story 
which 
stands 
for 
“What we make moves the world forward.” 
(expressed more broadly) 
65
makers 
BOILER 
purdue.edu 
IDEA makers 
makers 
purdue.edu 
DISCOVERY 
purdue.edu 
68
71
public 
72
Public Value 
Outcomes and outreach in: 
• Health 
• Economics 
• Environment 
(the big idea) 
• Culture/Art 
• Athletics 
• Social Mobility 
“That’s the power of public.” 
(expressed more broadly) 
which 
stands 
for 
73
74
75
76
A leader in sustainability 
programs, UC has saved more 
than $100 million in energy 
costs and holds more LEED 
certifications than any other 
university in the country. 
Taking care of the 
only home we’ve got— 
that’s the power of public. 
universityofcalifornia.edu 
NASA 
Using the CARMA telescope 
array, UC astronomers collect data 
on stars and galaxies, deciphering 
new clues about how our universe 
formed and evolved. 
Answering the biggest questions 
in astrophysics today— 
that’s the power of public. 
universityofcalifornia.edu 
universityofcalifornia.edu 
©Jens Kauffmann 
UC astronomers at the Keck 
Observatory are using the world’s 
largest optical and infrared 
telescopes to study the skies with 
unprecedented precision. 
Bringing the depths of space 
in for a closer look—that’s the 
power of public. 
©Laurie Hatch 
In the Sierra foothills, UC 
researchers are helping California 
ranchers by showing them how 
to implement the newest soil 
and grazing methods. 
Putting research to work— 
that’s the power of public. 
universityofcalifornia.edu 
The UCLA Film and Television 
Archive, the world’s largest 
academic collection, preserves 
more than 300,000 media titles 
and 27 million feet of newsreel. 
Ensuring cinema’s defining 
moments are never lost— 
that’s the power of public. 
universityofcalifornia.edu 
Meet John Doe (1941) 
universityofcalifornia.edu 
Treatments developed at UC, 
like this hepatitis B vaccine, 
have saved millions of lives 
and improved millions more. 
Preventing disease for a 
healthier world—that’s the 
power of public. 
The world’s largest Grateful 
Dead archive, housed at UC 
Santa Cruz, preserves the iconic 
band’s music and legacy for all. 
Celebrating the wonders 
of music, old and new— 
that’s the power of public. 
universityofcalifornia.edu 
Assistant professor Octavio Aburto-Oropeza 
and his team from UC San Diego’s Scripps 
Institution of Oceanography study the world’s 
oceans up close. 
Making sure our ecosystems are full 
of life—that’s the power of public. 
universityofcalifornia.edu 
Octavio Aburto / iLCP 
77
78
boundless 
79
Boundless 
(the big idea) 
• A shared mind set – unlimited potential 
• A shared spirit – Bear Down 
• Both literal and figurative 
• Never Settle – the strategic platform 
“Bigger questions. Better answers. Bear down.” 
(expressed more broadly) 
which 
stands 
for 
80
83
HERE FOR 
BUSINESS? 
SO ARE WE. 
NO. 2 
PUBLIC 
ENTREPRENEURSHIP 
PROGRAM 
130+ 
INVENTIONS 
DISCLOSED AND PATENTS 
FILED (2013) 
NO. 1 
FEDERAL RESEARCH 
FUNDING 
(BUSINESS FACULTY) 
#BUSINESS #BEARDOWN ARIZONA.EDU/BEARDOWN 
84
the bottom line 
A successful brand campaign... 
... sells an idea, not a thing 
... conveys a brand’s essence but in 
tangible ways 
... aligns with people who share the 
brand’s philosophy 
87
But it can also move metrics (over time). 
• awareness 
• engagement 
• enrollment/advancement 
• perception 
• trial or consideration 
• internal alignment 
+ 
88
THANK YOU. 
Questions? 
89

Brand vs. Campaign or Brand + Campaign ?

  • 1.
    Brand VS.Campaign? Brand +Campaign? OR Balancing short-term and long-term goals in Higher Ed Marketing 1
  • 2.
    Teri Lucie Thompson University of Arizona @terilucie Bill Faust Ologie @williamfaust 2
  • 3.
    our agenda fortoday Brands vs. Campaigns • Defining a brand platform • Defining a campaign platform What is a “brand campaign”? • Some examples outside and inside higher ed Insights and conclusions 3
  • 4.
    Historically... brand campaign • came first • more about identity and experience But these lines are blurring. • came second • more about promoting something specific 4
  • 5.
    A brand platformis typically... • A longer-term proposition (5–10 years or more) • A filter for many decisions (beyond communications) • A tool to drive PERCEPTION • Derived from organizational purpose • Lived and reinforced over time • Created for all stakeholders 5
  • 6.
    A traditional campaign platform is typically... • A shorter-term proposition (1–3 years or less) • More about promoting something specific • A tool to drive behavior (call to action) • Derived from a focused message strategy • Focused on near-term results • Tailored to selected stakeholders 6
  • 7.
    A brand platformincludes brand strategy + experience More about the WHO and WHY (we are) (we exist) 7
  • 8.
    A traditional campaignplatform includes message strategy + story More about the WHAT and HOW (we offer) (you benefit) 8
  • 9.
    Strong brands oftenuse campaigns to sell ideas... not just “things.” campaign platform brand platform “brand campaign” 9
  • 10.
    A few examples from outside higher ed 10
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
    23 THE ULTIMATEDRIVING MACHINE.
  • 24.
  • 25.
  • 26.
  • 27.
    Expressed in manyways... the sign off (Ding!) You are now free to move about the country. The employee promise Freedom begins with you and me. the company store The Freedom Shop 29
  • 31.
  • 32.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 51.
    But what makesthese successful brand campaigns? • They are AUTHENTIC • They are ASPIRATIONAL but grounded in reality (see above) • They are SIMPLE, clear, and engaging • They convey a strong POINT OF VIEW • They are timeless (some have run for decades) 60
  • 52.
    But in highered... • Branding is still relatively new (10–15 years) • Campaigns are typically very focused – on recruiting students – on raising money • Resources are scarce Can a brand campaign be succesful? 61
  • 53.
    we think so. (some examples) 62
  • 54.
  • 55.
  • 56.
    We are Makers. (the big idea) • STEM leadership • A history of innovation and discovery • The eureka moment • The Boilmaker story which stands for “What we make moves the world forward.” (expressed more broadly) 65
  • 58.
    makers BOILER purdue.edu IDEA makers makers purdue.edu DISCOVERY purdue.edu 68
  • 60.
  • 61.
  • 62.
    Public Value Outcomesand outreach in: • Health • Economics • Environment (the big idea) • Culture/Art • Athletics • Social Mobility “That’s the power of public.” (expressed more broadly) which stands for 73
  • 63.
  • 64.
  • 65.
  • 66.
    A leader insustainability programs, UC has saved more than $100 million in energy costs and holds more LEED certifications than any other university in the country. Taking care of the only home we’ve got— that’s the power of public. universityofcalifornia.edu NASA Using the CARMA telescope array, UC astronomers collect data on stars and galaxies, deciphering new clues about how our universe formed and evolved. Answering the biggest questions in astrophysics today— that’s the power of public. universityofcalifornia.edu universityofcalifornia.edu ©Jens Kauffmann UC astronomers at the Keck Observatory are using the world’s largest optical and infrared telescopes to study the skies with unprecedented precision. Bringing the depths of space in for a closer look—that’s the power of public. ©Laurie Hatch In the Sierra foothills, UC researchers are helping California ranchers by showing them how to implement the newest soil and grazing methods. Putting research to work— that’s the power of public. universityofcalifornia.edu The UCLA Film and Television Archive, the world’s largest academic collection, preserves more than 300,000 media titles and 27 million feet of newsreel. Ensuring cinema’s defining moments are never lost— that’s the power of public. universityofcalifornia.edu Meet John Doe (1941) universityofcalifornia.edu Treatments developed at UC, like this hepatitis B vaccine, have saved millions of lives and improved millions more. Preventing disease for a healthier world—that’s the power of public. The world’s largest Grateful Dead archive, housed at UC Santa Cruz, preserves the iconic band’s music and legacy for all. Celebrating the wonders of music, old and new— that’s the power of public. universityofcalifornia.edu Assistant professor Octavio Aburto-Oropeza and his team from UC San Diego’s Scripps Institution of Oceanography study the world’s oceans up close. Making sure our ecosystems are full of life—that’s the power of public. universityofcalifornia.edu Octavio Aburto / iLCP 77
  • 67.
  • 68.
  • 69.
    Boundless (the bigidea) • A shared mind set – unlimited potential • A shared spirit – Bear Down • Both literal and figurative • Never Settle – the strategic platform “Bigger questions. Better answers. Bear down.” (expressed more broadly) which stands for 80
  • 71.
  • 72.
    HERE FOR BUSINESS? SO ARE WE. NO. 2 PUBLIC ENTREPRENEURSHIP PROGRAM 130+ INVENTIONS DISCLOSED AND PATENTS FILED (2013) NO. 1 FEDERAL RESEARCH FUNDING (BUSINESS FACULTY) #BUSINESS #BEARDOWN ARIZONA.EDU/BEARDOWN 84
  • 74.
    the bottom line A successful brand campaign... ... sells an idea, not a thing ... conveys a brand’s essence but in tangible ways ... aligns with people who share the brand’s philosophy 87
  • 75.
    But it canalso move metrics (over time). • awareness • engagement • enrollment/advancement • perception • trial or consideration • internal alignment + 88
  • 76.