1. OLIVER GOODEN
2412 Smithland Lane • Knoxville, TN 37931 • (865) 978-1248 • ogooden@utk.edu
Results-driven management professional with a successful record of leadership and operational experience/achievements
with US Marine Corps, Army National Guard, and Union Pacific Railroad that includes overseeing employees, facilitating
teamwork, and ensuring the effective performance of programs. Success has been based on the ability to serve as a liaison
between numerous departments, oversee multiple functions, coordinate communication between shifts, organize workloads,
set day to day plans, and track/manage cost, quality, and schedules. Key accomplishments include:
• Managing the training, work assignments, performance assessment, and disciplinary action of 131 personnel.
• Providing leadership direction and ensuring operational compliance in a union environment.
• Planning, developing, and supervising multi-national training for more than 1,700 personnel.
• Implementing and directing cost control programs which reduced all supply expenditures by 31%.
Core competencies:
• Excellent Communication Skills • Full-Spectrum Leadership • Team Leadership
• Training Program Development • Employee/Team Meetings • Conflict Resolution
• Respectful Work Relationships • Motivational Skills • Process Improvements
Computer Skills: Microsoft Office (Word, Excel, PowerPoint), Adobe Creative Suite, Banner, Data Collection and Analysis
EDUCATION & CERTIFICATIONS
Master of Arts Education-Human Resource Development (2014) (GPA 3.975) - TUSCULUM COLLEGE, Knoxville, TN
Formalized a Strategic Informational Outreach Campaign for recruitment with the University of Tennessee
Bachelor of Arts & Science, Graphic Design & Visual Communication (2008) - THE UNIVERSITY OF WYOMING, Laramie, WY
Certifications: Army - Logistics and Quartermaster Certification; First Aid; AED
PROFESSIONAL EXPERIENCE
THE TENNESSEE ARMY NATIONAL GUARD, Chattanooga, TN 07/2010 - Present
Director of Personnel Management, Logistics, and Communications.
• Directed the training, human resource development, administration/management, career promotion, supervision,
work assignments, performance assessment, recognition/disciplinary action, and risk management of 131 personnel.
• Implemented and directed a supply discipline program which reduced all supply expenditures 31% resulting in
lowering supply waste and abuse by 12%.
• Served as project manager over the planning, development, and supervision of multi -national training exercise in a
highly regulated environment with 1,700+ personnel from the US, Jordan, Afghanistan, Kuwait, and Kazakhstan.
• Developed, directed, and maintained a strategic logistics supply chain and improved maintenance quality for
property valued at $22+ million spanning multi-national locations from Jordan, Kuwait, Afghanistan, and
Kazakhstan.
• Negotiated the merger of two organizations consisting of 223 personnel and integrated them into existing operations
while successfully maintaining high levels of communication, budgetary management, staff positioning, team
development, training, benefits, and supervision.
• Enhanced communication of six geographically dispersed companies which resulted in effective delivery of
equipment valued at $14 million to multi-national locations throughout the US, Kuwait, Jordan, and Afghanistan.
UNION PACIFIC RAILROAD, Northern Region, Kansas City Service Unit 09/2014 - 05/2015
Manager of Operations
• Maximized efficiency of railroad operations by managing all aspects of supply chain, transportation, and logistics
as well as initiating continuous improvement projects, maintaining safety, quality, and ensuring procedure
compliance.
• Facilitated teamwork and improved employee performance by handling all human resources functions and
maintaining accountability for administration, supervision, and development of 68 union personnel.
• Provided direction, team leadership, and problem solving to manage multiple priorities and ensure continuous 24
hour railroad operations and safety compliance within the St Joseph, MO and Atchison, KS territory.
OLIVER GOODEN - Page 2

2. THE UNIVERSITY OF TENNESSEE, Knoxville, TN 07/2010 - 09/2014
Professor of Military Science and Leadership
• Responsible for all facilitative group instruction and administrative duties including academic advising, student
counseling, student degree plan progress, team development, and leadership of 454+ university students.
• Assessed informational needs for 31 Tennessee high school career counselors regarding benefits/scholarships
available to qualifying students that resulted in a 9% increase of freshmen enrollment to the program.
THE WYOMING ARMY NATIONAL GUARD, Lander, WY 08/2002 - 07/2010
Director of Personnel Management, Logistics, and Communications.
• Directed training, human resources, administration/management, career promotion, supervision, work assignments,
performance assessment, recognition/disciplinary action, and risk management of 47 personnel.
• Developed and implemented a strategic plan for logistic operations, maintenance support, training, and development
for equipment and property worth $11million+.
• Managed operations spanning 290 separate missions to include: logistic convoys, combat engineer projects, security
operations, humanitarian efforts, and liaison operations in geographical locations of Iraq, Kuwait, and Qatar.
THE UNITED STATES MARINE CORPS, Various Locations 08/1998 - 08/2002
Personnel Manager
• Managed training, operations, and supervision of 17 personnel.
• Developed, directed, and conducted counter drug operations in Panama, Columbia, Ecuador, Peru, and Chile.
• Responsible for Tactical Recovery of Aircraft and Personnel operations conducted throughout Japan, Taiwan, Guam,
and the Philippines.