Thomas P. Mangan has over 20 years of experience in leadership training, executive coaching, and organizational development. He is currently a corporate trainer and executive coach at Dale Carnegie Training where he facilitates public and private programs, develops customized curriculums, and trains internal personnel. Previously, he served for over 20 years in the U.S. Marine Corps as an officer in charge and director, where he developed training programs and oversaw operations for units. He also currently serves as the president of a nonprofit organization focused on his local community. Mangan has a bachelor's degree in business management and is working on a master's degree in leadership and information technology.

1. THOMAS P. MANGAN
(412) 651-5220 · ThomasMangan@icloud.com
CORPORATE TRAINER & EXECUTIVE COACH
Leadership · Planning · Organizational Development · Personal Coaching · Quality Control
Curriculum Development · Consulting · Problem Solving · Employee Engagement · Innovation
PROFESSIONAL EXPERIENCE
DALE CARNEGIE TRAINING, Pittsburgh, Pennsylvania · 2001 - Present
Corporate Trainer, Facilitator, and Executive Coach
Front line leadership force of this highly reputable organization providing world-class training in
leadership, communication, presentation skills, project accountability, quality and process
management, stress reduction, sales, motivation, teamwork, interpersonal skills, delegation, time
management, conflict management, and other skills with a strong focus on service quality,
problem solving, client reputation, and customers’ return on investment.
“Tom taught us to be human again.” – GG
“With Tom’s gentle nudge, this was indeed an inspiring, therapeutic, and wonderful experience.
I learned so much…” - SDB
Major Contributions:
• Facilitated numerous public and private programs. Achieved feedback ratings of 100% met
expectations and over 86% exceeded expectations.
• Developed and delivered customized programs and specialized content for in-house
corporate clients covering customer service, process management, productive meetings,
public speaking, presentation skills, employee engagement, workplace conflict, safety,
teamwork, negotiation, diversity, professional demeanor, etc.
• Trained members of the U.S. Border Patrol, heavy construction industry, nuclear industry,
mining industry, law enforcement, Department of Defense, pharmaceutical industry, food
industry, government agencies, executives, elected officials, and students, etc.
• Trained internal personnel to become certified trainers.
• Conferred with clients to determine training requirements and deliverables to ensure a fully
customized experience that maximized return on investment.
• Frequent public speaker for in-house corporate events, chambers of commerce, schools, etc.
• Trusted advisor connecting with clients delivering programs in person, live online, or via
webinar.
• Local “voice of Carnegie” through social media, blogs, newsletters, and online content.
“Tom’s insights and skill have really impressed not only me but also the client.” – DF
“Thank you for your amazing level of directed coaching…” – KM
“…an awesome coach! I learned so much valuable insight from you. You do a tremendous
job…so naturally and effortlessly.” - KLF

2. Thomas P. Mangan · ThomasMangan@icloud.com · (412) 651-5220
· Page 2 ·
U.S. MARINE CORPS, Various locations in U.S. and Japan · 1983 - 2006
Officer in Charge / Director
Subject matter expert and personal adviser (C-level staff) to two-star commanding general of
specialized high visibility recruiting tool and public relations asset plus its unique resources.
Major Contributions:
• Training – Exceeded 100% of all training requirements for unit and all personnel each year.
• Budget – Developed and administered annual budget of over $160K.
• Operations – Annually coordinated over 340 events, travel and transportation logistics,
medical readiness, etc.
• Administration – Completed annual reviews, official reports and correspondence, disciplinary
and commendatory paperwork, personnel records, etc.
• Marketing/Public Relations – Served as command spokesperson on radio, television, and in
print. Developed website, e-newsletter, promotional material, and other print material.
• Asset Management – 100% accountability and serviceability of over $1 million inventory.
Highlights:
• Developed and implemented technical training strategy for 650 personnel. Identified track
for full career progression from junior enlisted through senior officer. Developed training
philosophy and succession plans.
• Identified curriculum and competencies necessary for success at each level with standardized
evaluation measures for each task. Provided oversight to ensure effective implementation.
• Established long-range, operating, and fiscal plans, reports, policies, and administrative
procedures that resulted in optimum use of resources and responsiveness to identified needs.
• Coordinated with outside military and civilian agencies to provide training, presentations,
master classes, and workshops.
• Developed an on-the-job training program that saved over $240K and enabled prospects to
join unit up to six months ahead of schedule.
• Identified cost and resource savings of over $3.2M during organizational restructuring.
• Worked closely with U.S. Secret Service, Military District of Washington, and other U.S.
Government agencies at high visibility presidential and VIP events.
• Developed block schedule that maximized resources and increased individual proficiency
and product quality while reducing man-hours, and training and transportation costs.
• Consistently had highest personnel retention rate throughout field.
Antiterrorism/Force Protection Officer
• Supplementary wartime assignment to provide security for over 3,000 service members, local
nationals, contractors, and hundreds of millions of dollars of highly classified equipment.
Experience working with heavy equipment, weapons systems, and classified technical
equipment.

3. Thomas P. Mangan · ThomasMangan@icloud.com · (412) 651-5220
· Page 3 ·
Major Contributions:
• Maintained 100% accountability and security with no loss of life or breach of security.
• Designed and facilitated training programs on weapons systems, security procedures and
protocol, anti-terrorism measures, tactics, cultural awareness and sensitivity, detainee
handling, safety, etc.
• Established, trained, and supervised 60-member security platoon and quick reaction teams.
• Developed organizational training program during deployment that enabled unit to surpass
readiness goals, which served as model for subsequent deployments.
• Worked closely with Secret Service, military police, multi-national forces, and other security
agencies to enforce regulations and ensure safety and security throughout deployment.
• Coordinated drills and other events to evaluate readiness and security levels.
FRIENDSHIP PRESERVATION GROUP (not-for-profit), Pittsburgh, PA · 2007 - Present
President/CEO
• Advocate for zoning and code enforcement; provide liaison with police and elected officials;
support youth, families, and education resources. Provide oversight for committee
communications, recruiting/growing membership, enhance neighborhood environment and
sustainability, guide “green” initiatives, improve public safety efforts, and increase
fundraising. Solicit and administer local, state, and national grants.
EDUCATION & TRAINING
Master of Science - Leadership and Information Technology (in progress)
Bachelor of Science - Business Management
Human Performance Technology · Dale Carnegie Course: Effective Communication and Human
Relations · Dale Carnegie Sales Advantage · High Impact Presentations · Conflict Resolution ·
Ethics · Diversity · Leadership Training for Managers · Covey 7 Habits Training · Toastmasters
CERTIFICATION
Secret Security Clearance (Inactive, Clearable)
ASSESSMENTS
DISC
Bartell & Bartell
Profiles International
Myers Briggs