This summary outlines Kimberly Oliveira's professional experience and qualifications. She has over 20 years of experience in accounting, IT, supply chain management, and customer service roles. Her skills include accounts receivable, accounts payable, inventory management, customer communication, and proficiency with Microsoft Office and ERP software. Some of her career successes include reducing accounts receivable aging and inventory loss, and increasing business sales through online marketing.

1. Kimberly A. Oliveira
4074 Route 130
Irwin,PA 15642
Oliveira0621@outlook.com
412-965-9799 (Cell)
PROFESSIONAL SUMMARY
Highly organized and efficientin accomplishingsimultaneous tasks in fast-paced environments; Work independently or in
team environment; ability to prioritizeeffectively to accomplish objectives,and skilled in identifying,documenting and
implementing opportunities for continuous improvement and costreduction opportunities.
KEY SKILLS
General Summary
Cross-functional competencies in areas of accounting,IT and office procedures that has enabled employers to use my skillsas
needed in their specific environment. Expertise workingas a liaison between different levels of management/departments
both globally and domestically.Highly motivated in providingexcellentcustomer service.
Knowledge and Experience
- Order Processing and material staging,Customer Invoices & statements, Accounts Receivable,Collections and coordination
of timely payments, Accounts Payable,maintenanceof master customer, credit limits,and vendor files.1099’s and 1098’s.
- Management of inventory for material,finished goods and work-in-progress.Make inventory adjustments as needed.
- Communicate with purchasingregardinginventory needs. Receive materials/items when required.
- Customer communication regardingsupplier enablement, order status,changes, portal updates.
- Clientliaison for assetmanagement, servicerequests, procurement, investigation and research.
- Review, approve, and move servicerequests for ticket creation. Assign and work tickets.
- Perform cross-functional assignments such as ID creation;Decommission of returned PC assets,hardwarepartdelivery and
network reboots for Pittsburgh Super Computer center.
- Host “plan of day” meetings to address agingticketcounts with clientas well as team members.
- Proficientin MicrosoftWord,Outlook, Excel, PowerPoint and ERP software, “E2 Shoptech” and “SAP”.
- Provideinternal and customer IT support and system management.
- Manage PC inventory, assign assets and updateowner information to ensure assetbillingaccuracy.
- Oversightof new employee orientation and training.
- Modify or create processes and procedures to ensure efficientwork flowand maintain Global work instructions.
Career Successes
- Identification of inventory loss due to scrap on jobs raised awareness with management for trainingopportunities and job
costreduction.
-70% decrease in 60+ day receivableagingby aggressively pursuinglatepays as well as increasingcash flow.
- Increased business sales by 60%by creatingonlinebusiness presenceand taught other business owners how to utilizethe
internet to increaseprofits.
- Delayed capital equipment outlay of $4000 by establishingregular useof maintenance kits for Company laser printers.
-Improved clientticket responsetimes 25% by hostingweekly metric meetings and holdingdepartments accountable.
WORK HISTORY
Supply Chain Analyst/IT Coordinator, Leese & Company, Inc.,Greensburg, PA, 1/2015 – present (Temp layoff)
IT/Supply Chain Category Lead, System One (Westinghouse), Cranberry, PA, 7/2014-10/2014
Service Request Coordinator/Procurement Administrator, Computer Sciences Corporation,The Computer Merchant
(Westinghouse), Falls Church,VA, 7/2008-7/2014 & 3/2008-7/2008 (respectively)
Computer Operator, Irwin Bank & Trust (Now S & T Bank), Irwin,PA, 6/2004-3/2008
Department Manager, Kohl’s,North Huntingdon, PA, 4/2001-11-2007
Owner/Consultant, Oliveira Consulting,Greensburg,PA, 6/1999-8/2000
Owner, Antiquated Acquisitions(Retail storeclosed 2003 and onlinepresence), Greensburg, PA, 3/1995-present
Partner, B & O Industries,Rankin,PA, 9/1993-1/1995
Assistant Controller/NetworkAdministrator, Alternative ProgramAssociates,Pittsburgh,PA, 3/1989-7/1993