*Organization structure and departmental functions *Different size of travel management companies

1. MS.CATRINA A. EBOL

2. The business of travel has evolved
especially in the internet age. It has
taken tourism to new heights with
online booking , selling , tracking
and even hiring their own staff. For
a travel management company to be
able to perform high standards in
business and achieve tremendous
success , it needs the collaboration
of different people. These people
work together so that they are able
to serve the traveling public.

3. A. Administration
B. Operations
C. Marketing and Sales

4. The administrator of TMCs performs different
function .These are the following:
A.General Administration
handles the legal aspects of
the organization. The
implementation of company
policies and rules, standard
operation procedures are
initiated by this department

5. B. Personnel section
takes care of hiring ,training,
and educating their staff.

6. c. Accounting section
Manages all records of the
company, including all licenses
and permits. All billings ,credit
and collection and formulation of
budget, as well as monitoring of
payables and receivable are taken
car of this department.

7. D. Finance section
is the money side of the
business. It handles all records
and take care of all the cash
collected and disbursed..

8. The Operations Department acts
as the implementer in the
delivery of the company’s core
product which is to serve as
intermediary between the
suppliers and the client. Among
big TMC/travel agency, operations
is sub-divided into two section
namely: Travel Operations and
Tour Operations.

9. A. Travel Operations
Take care of the needs of
traveller even before they embark
on a journey
B. Tour Operations
deals with creating, designing,
developing and costing tour for a
group of traveller. It consist tour
operators, tour coordinator , tour
guides and escort, among other

10. Marketing section- the one in
charge in terms of creating
awareness about their product,
services, and other information
about their agency . it creates
more sales opportunities for
the company

11. Sales section - that does the
selling after all the concerted
effort of the marketing
section .

12. 1. Small-sized TMC
2. Medium-Sized TMC
3. Large-Sized TMC

13. Minimal number of employees with a
manager and his or her secretary
and other staff who are manning
different department
3 Division
1.Administration
2.Operations
3. Sale

14. 3 Division
1.Administration
2.Operations
3. Sale
They also have managers for every
division. In additional, each
division is manned with a number
of employees working on different
sections

15. 3 Division
They also have managers for every
division. In addition , each division
is manned with a number of
employees working on different
sections. For example, in the
administration department, there
are the administrative manager, an
accountant

17. Small-sized TMC
Medium-sized TMC
Large-sized TMC

18. Small-sized TMC

19. Large-sized TMC

20. Administration
It handle the legal aspect
of the organization?
General
Administration

21. Administration
It Manages all records of the
company. including all
licenses and permit?
Accounting section

22. Administration
It handles all records and
take care of all the cash
collected and disbursed?
Finance Section

23. Operations
It take care of the needs of
travellers even before they
embark on a journey?
Travel Operation

24. Operations
It deals with creating,
designing , and developing
and costing tour for a group
travelers.
Tour Operation

25. 1. SECTORS OF PHILIPPINE TOURISM INUSTRY
A. GOVERNMENT SECTORS
1.DEPARTMENT OF TOURISM
2. OFFICIAL OF DOT
3. DOT ATTACH AGENCIES AND
CORPORATION.
4. OTHER GOVERNMENT UNIT
2. TRAVEL MANAGEMENT COMPANIES AND
TRAVEL AGENCY.

26. 2. TRAVEL MANAGEMENT COMPANIES AND
TRAVEL AGENCY.
A.DIFFERENT KINDS OF TRAVEL
AGENCIES.
1. Traditional way
2. New Way
C. SALES AND REVENUE OF A TMC
D. DIFFERENT SIZE OF TMC