1. Nichole Gianfrancesco
149 Hopper Lane
Cookeville, TN 38506
Phone: (302)299-9635
nicholeg1994@yahoo.com
Professional Summary:
Accomplished and energetic Team Lead with a solid history of achievement in Retail. Motivated
leader with strong organizational and prioritization abilities. Areas of expertise include Sales,
Listening and Communication.
Skills:
• English Language
• Customer and Personal Service
• Critical Thinking
• Computers and Electronics
• Active Listening
• Reading Comprehension
• Time Management
• Coordination
• Public Safety and Security
• Judgment and Decision Making
• Service Orientation
• Writing
• Sales and Marketing
Experience:
Sales Associate
Lego Store
Christiana Mall, Newark, DE
• Assist customers to provide information
• Greet customers entering and exiting establishment
• Maintain store, such as cleaning, stocking shelves, and organizing
• Issue receipts, refunds, credits, or change due to customers

2. Dog Sitter
Newark, DE
• Maintain animals living area such as clean cages, and providing food/water.
• Let dogs outside/walking
• Grooming
• Entertaining the animals
Team Lead
Crumbs Bake Shop- Newark, DE
• Develop an understanding of customers' needs and take actions to ensure that such needs
are met.
• Protect and control proprietary materials.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Greet customers entering establishments.
• Answer customers' questions, and provide information on procedures or policies.
• Maintain clean and orderly checkout areas and complete other general cleaning duties,
such as mopping floors and emptying trash cans.
Education:
High School Diploma June 2012
James H. Groves Adult Education- Newark, DE