1. James
D.
Turner
925.586.7314
(cell)
130
Woodridge
Place,
Oakley,
CA
jd-­‐turner1@live.com
PROFESSIONAL
SUMMARY
• Exceptional
Customer
Service
and
Organizational
Skills
• Excellent
Time
Management
• Experienced
in
Microsoft
Word,
PowerPoint,
Excel,
Outlook,
SPSS
Statistical
Software
EDUCATION/BACKGROUND
University
of
California
Merced
Merced,
CA
Bachelors
of
Arts:
Psychology
Graduated:
May
2014
PROFESSIONAL
EXPERIENCE
PetSmart
5879
Lone
Tree
Way
Antioch,
California
94531
July
2014-­‐Present
CASHIER/STOCKER
• First
person
to
greet
customers
as
they
enter
the
store.
• Answer
customers’
questions
about
merchandise
and
advise
customers
on
merchandise
selection.
• Maintain
clean
and
orderly
checkout
areas,
shelving
and
aisle
ways.
• Help
to
resolve
customer
complaints
with
a
calm
and
caring
demeanor
to
ensure
the
customer
is
satisfied
with
the
outcome.
• Receive
payments
by
cash,
check,
credit
cards,
debit
cards,
as
well
as
gift
cards.
• Issue
receipts,
refunds,
credits,
or
change
due
to
the
customers.
• Receive,
open,
unpack
and
issue
sales
floor
merchandise.
• Stock
shelves
racks,
cases,
bins
and
tables
with
new
or
transferred
merchandise.
• Transfer
packages
to
customer
vehicles.
VECTOR
MARKETING
–
Cutco
Cutlery
&
Cookware
1712
Rosemary
Ct,
Antioch,
CA
94531
May
2011-­‐August
2011
ADVANCED
SALES
REPRESENTATIVE
• Leading
sales
person
of
high
quality
cutlery
and
cookware.
 Set
sales
record
for
the
most
cutlery
sold
in
one
week
during
the
first
week
of
employment.
 Over
$6,000
in
sales
during
employment.
 Scheduled
in-­‐home
demonstrations
to
show
customers
the
features
and
benefits
of
the
product.
 Recruited
by
the
management
team
to
train
10-­‐12
new
employees,
using
the
techniques
I
used
to
exceed
my
sales
goals.
 Introduced
five
potential
new
hires
to
the
company
by
working
with
the
hiring
manager
to
set
up
interviews.
Three
out
of
the
five
were
hired
successfully.
VOLUNTEER
EXPERIENCE
Applegate
Park
Zoo
Merced,
CA
Volunteer
March
&
April
2012
• Zoo
clean-­‐up,
which
included:
 Repaired
fences
 Fed
animals
 Installed
tarps
for
shade
for
the
animals

2. James
D.
Turner
VOLUNTEER
EXPERIENCE
(Con’t)
Food
Bank
of
Contra
Costa
and
Solano
County
Concord,
CA
Volunteer
with
Wells
Fargo
Bank
April
&
July
2011
• Volunteer
recruitment
• Sorted
and
packed
over
10
tons
of
canned
goods
American
Cancer
Society
Relay
for
Life
Los
Medanos
College,
Pittsburg,
CA
(2000
–
2008)
Team
Lead
Freedom
High
School,
Oakley,
CA
(2009
–
2012)
• Volunteer
recruitment
 Recruited
approximately
3-­‐4
extra
people
for
our
team
each
year
which
resulted
in
approximately
$500
in
additional
donations
per
year,
per
team
member.
• Secured
over
$200
in
donations
each
year
• Created
luminaries
• Walked
over
10
miles
each
year
to
raise
awareness
for
cancer
research
ASSOCIATIONS
President
–
UC
Merced
Baseball
Program
August
2011
–
May
2013
• Travel
Arrangements
• Financing
• Player/Coach
for
away
games
• Organized
team
meetings
• Created
practice
schedules