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Ideas For
 Building A
  Business
   Dharmesh Shah
Founder/CTO HubSpot
I’m Dharmesh.
And I’m a total geek.                  Startup
                                       Junkie

                        Caffeine
                         to code
                        converter


                                    Anti-social
                                      guy with
                                    129,000
                                       twitter
        @dharmesh                    followers
        CTO @hubspot
Who here is an
entrepreneur?
Congratulations!

   You have a
  genetic flaw.
Entrepreneurs
     have a
marketing problem
You’re an
entrepreneur?
   That’s
 awesome!
What’s that?
We’re magicians:
   We create
  something
 out of nothing
Startup #1: Ignorance is bliss
Startup #2:
“Experienced Entrepreneur”
“The Georgia Tech of
  Massachusetts”
10
      Beta Customers



                 2
       Leads Per Day



                 5
           Employees



    $500k
Small seed investment
           by Founder
Customers

                                   5961

                               3855

                      1150
               317
        48
  3


 2006   2007   2008     2009     2010   2011
I can triple my leads?
   That’s awesome!
But I can’t handle
   double the
   customers!
An abudance of leads lets
you cherry pick your customers.
Marketing was about
   pushing
messages out.
Angering people is bad marketing.
25%
                       of your list
                      expires each

                                                   91%
                           year



        86%                                        unsubscribe

        skip TV ads




                                      Email usage is
                                      declining by as
                                         much as



44%                                   59%
of direct mail is
 never opened

                                                        2/3
                                                       on FTC’s
                                                    DO NOT CALL list
                                                                       24
When I grow up,
I hope junk mail and
spam are gone.

Thanks.

@sohan
Today it’s about
pulling
    people in.
Make marketing about
Outbound Marketing

   creativity not cash.


                vs.
INBOUND MARKETING




$                   $
Where can you
“get found”?
The Next 50 Years
As ye SEO,
so shall ye reap.



 (SEO = Search Engine Optimization)
VS.


      35
Building Assets

   Renting
   Attention
Inbound Gives You Leverage
Value disproportionaly
accrues to the winners.
Pick your
keywords
 wisely.
Don’t pick
a fight
with a
ninja.
(Unless you’re a ninja)
Lets talk about
social media…
Even normal people
use twitter now.


(via @dharmesh)
Outbound Marketing


  The basics:
  1.   Bio in Profile (76% fail)
  2.   Avatar
  3.   Background
  4.   Website Link (80% fail)
  5.   Location
It’s not just for
college kids any
      more.
1 out of every 8
minutes online
   is spent on
   Facebook.
Outbound Marketing



 Write a blog:
  out-teach
    your
 competition.
How do I get
more traffic to
my blog?
Outbound Marketing




 Make it dead-simple
 to share your content.
Craft content for the up-vote
52
Analyze
 your data.
 Figure out
what works.
Not having fun?
You’re doing it wrong!
Outbound Marketing




   The key to successful
   inbound marketing…
Inbound Marketing:
Get Found using Google,
Social Media and Blogs




InboundBook.com
Random
things I’ve
  learned
 along the
    way.
Prevail over the
problem, not the
  competition
Make the customer the star




                       (not you)
We don’t just make marketing
    software. We make
Success is
making those
that believed
in you look
brilliant.
The danger is
not that our
aim is too high
and we miss,
but that it is
too low, and we
reach it.
   ~Michelangelo
THANKS!

dshah@hubspot.com

twitter: @dharmesh
   Use: #eonerve

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Nerve 2012-dharmesh-shah