1. SAGNIK ROY
Male, 23 years
11202037@ksom.ac.in
OBJECTIVE
To work and have a first-hand experience in a dynamic corporate environment with regard to customer handling and
tapping new business potentials.
PROFESSIONAL SYNOPSIS
Quick Learner,
Ability to handle new assignment and meet deadlines,
Good Interpersonal Communication,
Good Analytical Skills.
EDUCATIONAL QUALIFICATIONS
Qualification School/College Board/ Year of Percentage/
University Passing CGPA
MBA(Marketing School Of Management KIIT UNIVERSITY 2013 6.96 (upto 1st
/Finance) year)
B.TECH(I.T) Kalyani Govt. Engg. College WBUT 2011 7.72(69.7%)
Std XII National Gems Higher Secondary School ISCE 2007 69.6%
Std X National Gems Higher Secondary School CISCE 2005 73.7%
INTERNSHIP / ACADEMIC PROJECTS
Two months Summer Internship:
PUNJAB NATIONAL BANK- “PNB’s Life and Non-Life business- a critical study of its tie-ups with
Met-Life India and Oriental Insurance.”
- Studied the fee based products of PNB;
- Tapped potential customer in and outside PNB branches for bringing in new business;
- Conducted an awareness survey within the branches of PNB for BancAssurance;
Final Year Project in B.Tech:
“Software cost estimation using artificial neural network (fuzzy logic)” using VB.NET and DBMS.
- To estimate the correct value of any software project using different parameters;
- To give a final result of feasibility of the software project in the market;
Software project while training in Ardent:
“Supply Chain Management” using ORACLE.
COMPUTER PROFICIENCY
Proficient in C, C++, Java, Oracle, MATLAB, PICASA and Visual Basics,
Proficient in computer Hardware and Networking skills.
INTERESTS / EXTRACURRICULAR ACTIVITIES
Painting, Cricket and Football,
Computer gaming, reading comic books,
Reading newspapers (Economic Times) and magazines (Business World),
Was Captain of School Cricket Team for 4 consecutive years,
Have received awards for painting and collage competition in school and college.
7/21, Banamali Ghoshal Lane (Mitra Colony), Behala, Kolkata-700034

2. EXECUTIVE SUMMARY
It was a period of 2 months that I got a chance to work as an integral part of Punjab National Bank, Marketing
division, Circle Office at Kolkata. It was truly a great experience for me as a person because my main objective
was solely to understand the “Fee-Based Income” chain that PNB was having, under which I was especially
given the job to handle the Insurance sector. Interaction with customers across branches also, could never be
avoided.
After collecting vital information, the next task was to observe and identify the loopholes and the awareness
level within both the customers and the employees of PNB. A direct interaction followed by a questionnaire
was the target of my study. The feedbacks would help me to analyze the positioning of the Insurance sector in a
more systematic manner. After conducting a rigorous two sample survey, I was able to find out that majority of
both the customers and the employees were aged above 55 years and lacked basic knowledge about Insurance
in PNB. The results showed that out of 100, nearly 60 respondents gave guess works in the questionnaire and
others were not aware. The main reason for such a adverse situation was the lack of marketing done by the
organizations that had tied up with PNB for Insurance business (Met-Life India And Oriental Insurance). As a
solution to the current problems in the organizations I had suggested a few recommendations including weekly
customer awareness session, introduction of new Fee-Based products and focus more on improving the
marketing team existing in the organization. PNB must introduce such ideas in order to improve its market
dominance.
During this 2 month period I had a rich learning experience as I got to interact directly with both employees and
customers of different branches of PNB across Kolkata. It led to a good understanding of the mindset of
different people in and around me. Through “Fee-Based” products I also gathered valuable knowledge about
different Retail products that PNB has and their functionalities.
All in all, working in PNB has enhanced my in depth knowledge about products. The most important thing
which I had learned during the 2 month OJT was interaction in a direct form. It was a true sales activity as I had
to pitch the products under my domain to the customers and I had been successful to some extent. Working
with PNB was definitely a mixture of some sweet and a few sour experiences.
7/21, Banamali Ghoshal Lane (Mitra Colony), Behala, Kolkata-700034