1. RESUME
Manish Raj
C/o Mr. Anand Bihari Singh,
Badi paten devi colony,
Badraghat, gulzarbagh,
patna-7
Mob:+91-8102921550
Objective
To work within an organization offering dynamic professional environment which will help
me to achieve the goals of the organization and simultaneously enhance my skills and
knowledge.
Professional Experience
 Working as SMS HEAD in GTPLDCPL ,Since March 2013 to till now.
Job profile:
 Generate billing of Local cable operators, according to active packages on each
STB’s .
 MIS reporting .
 Overlook over STB’s activation & deactivation done by LCO’s.
 Handle database of more than 1 lack subscriber’s ,maintain their CAF & PAF form’s.
 Generate timely and accurate reports for analysis.
 Creating MIS/ Dashboard report and presenting it to the concern Department.
 Implement and analysis data to create daily, weekly, monthly, and quarterly reports.
 Design/develop the agreed upon solution in MS Excel with VBA Programming.
 Determined required data by analyzing databases and created customized reports.
 Arrange and maintain proper document/records .
 Keep close watch on MIS and reflect learning in new product development / existing
product update, MIS formats to be made therein and shared with technical to get the
information

2. Job Responsibilities:
 Leading a team of 7 members.
 Report GM & RD with periodic work stage reports (eg. checkpoint report).
 Coordination with HO .
 Dealing with different operators regarding implementation of new things.
 Worked on Magnaquest Subscriber management system for activation, deactivation
and management of customers set top boxes.
 Handle the stock department,
 Handling Customer support service.
 Giving training to operators for handling their subscriber base on MQ.
 Management support role in getting revenues
 Have clarity in mind on how the product is to be pitched to operators, what are USPs
 Improve quality and validated content and test to deliver a sound product
 Team delivers on deadline
Academic Qualifications
COURSE Name of the Board/University YEAR Marks
Obtained
M.C.A IGNOU 2013-2015 PURSUING
B.C.A IGNOU 2010-2013 62%
Intermediate (XIIth
) C.B.S.E
(LoyolaHighSchool,Patna)
2007-2009 70.2%
High School(Xth
) C.B.S.E
(GyanNiketan,Patna)
2007 88.2%
Skill set
Subjectmatterknowledge,creative /innovative mind,excellentabilitytocoordinate withpeople,
abilitytocommunicate unambiguously,discipline of deadlines,abilitytoresolve conflict/prioritize.

3. Technical skills
I. MS OFFICE.
II. C,C++, Java Concepts, Visual Basic.
III. HTML, Java Script.
IV. Database Designing&ImplementationonMySQL & MS Access.
V. NetworkSecurity.
Achievements/ Extra Curricular Activities
 HOUSE-LEADER of my school.
 Has won various prizes in SPORTS during school.
 Regular and on voluntarily donation of blood.
 INTER-STATE TABLE TENNIS CHAMPION in 2007-08.
Projects
 “INVENTORYMANAGEMENT SYSTEM FOR ASCENDTELECOM” usingvisual basic6.0 as
frontendand oracle 10G at back end.
Hobbies
 ListeningMusic
 Netsurfing
 PlayingTable Tennis.
Personal Profile
Name : Manish Raj
Date of Birth : 17-08-1991
Father’s name : Binay Kumar Singh
Father’s Occupation : Business
Mother’s Name : Sangeeta Singh
Mother’s Occupation : House Wife
Sex : Male
Marital Status : Single
Nationality : Indian
Languages known : English
Hindi
Declaration
I hereby certify that above mentioned information is correct to the best of my knowledge
and belief.
Manish Raj