Naitik Bhatt Resume

1. NAITIK BHATT E-mailID:naitikchaitanya@gmail.com
Contact No: +918884362227
Career Objective:
Willingness to work with a company where my Technical Knowledge & Skills are utilized to the
fullest to achieve organizational as well as individual goals. To be a billable resource for the
organization and to be proactive towards the overall profitability of the organization. Capacity
and ability to learn new technology will contribute to the productivity and profitability of the
organization.
Education Qualifications:
• Passed B.E(Electronics & Tele-Communications) from Mumbai University in the year
2013.
• Passed HSC(12th) from Maharashtra Board in the year 2008.
• Passed SSC(10th) from Maharashtra Board in the year 2006.
Certification:
Networking:
• CCNA Certified
• CCNP Switching Certified
• CCNP Route (Studied)
• CCNA Security Certified
• Palo Alto Networks Certified Network Security Engineer
Core Competencies:
• Network Development(Routing & Switching)
• Security Deployment and troubleshooting
• Technical/Quality Support
• Network & Implementation
• Technical Consulting Engineer(TAC)

2. Technical Skills:
• Network hardware:
✓ Cisco routers: CISCO 800 Series,1800,2900,3900, 2800, 3800 and 7200 series.
✓ Cisco Switches: CISCO Catalyst 2900, 3560, 3750, 4500 and 6500 Series.
✓ Cisco Nexus Switches: N5K & N7K
✓ H3CMSRSeries Routers,ProcurveandH3cswitchesHP3500,54XXzl,A5900,
A6680.
✓ HP network devices (Procurve, Comware OS)
• Technologies- Routing, Switching, Security,OSI Model & IP addressing.
• Internet Protocol- TCP/IP, ARP, ICMP, UDP, FTP.
Routing Protocol-Rip,EIGRP, OSPF, BGP, Staticrouting.
• Switching Concepts: LAN Fundamentals, STP, VLAN’s, VTP, Ether-Channel, and HSRP
& VRRP.
• Security: All basic level passwords, Port-security, Access Lists, NAT, PAT,
Firewall, S2S and RA VPNs (Anyconnect, Global protect)
• IP Services: NTP, TACACS, SNMP & SYSLOG.
• Security: Cisco ASA firewall, Cisco Firepower/FTD, Palo Alto firewall.
• NMS Tools: Spectrum, SOI, Netflow & Wireshark packet capture tools, NNMI.
• Ticketing Tools: Service Now, Connectwise, HPSM & CSone.
• WiFi : Cisco & Aruba Controller
• Future technologies like Viptela(SD WAN).
• Email security appliance (ESA) , Cisco cloud email security(CES) .
• Configure Cisco Iron Port (C-195, C-370,C690, C380, X-1070 models and all type of
virtual device like C300v ..etc).
• Configure Cisco content security management appliance (M690,M395, M195 and virtual
devices like M300v, M600v ..etc)
• Cisco AMP, Threat grid and content filtering.
Work Experience:
Company Designation Period
Cisco Systems (India)
Private Limited.
Technical consulting
engineer
April 2020 till date
Alphaserve Technologies Network Engineer May 2016 to April 2020
Hewlett Packard Network Engineer October 2014 to May 2016
Microsense Pvt. Ltd. Network Engineer January 2014 to October 2014

3. Work Experience:
Organization : - Cisco Systems (India) Private Limited, Bangalore
Designation : - Technical consulting engineer
Period : - From April 2020 to till date
• I am a Technical consulting engineer in the customer experience (CX) at Cisco since April 2020.
• I consider myself as subject matter expert on Cisco product named Cisco ESA and SMA.
• Being part of security team at Cisco we support multiple technologies and product
associated to it like
Cisco Security awareness / Cisco SMP / ESA/ SMA /IMD /CMD /CRES /Cisco APP
/Cisco DMP.
• Having in-depth knowledge on product ESA and CES.
• Basic knowledge and command line experience on Free BSD and Linux .
• Working and collaboration with licensing team to deploy legacy as well as smart licensing.
Also collaborating with multiple teams like ASA, WSA and VPN to isolate as well as reproduce
certain customer-based scenario’s.
• Knowledge on technologies like Advance malware protection and Threat grid.
• Other than above we had a daily activity which was to be fulfilled by a TAC role .
• Perform end-to-end troubleshooting.
• Configure the initial setup that includes installation of 3rdparty software’s, SSL certificates.
• Use recreation of a customer network to resolve issues hands-on.
• Creation of LDAP profiles on the appliance.
• Collaborate with different vendors to mitigate compatibility issues in customer network.
• Troubleshoot severity 1 critical issues that involve mail flow delivery and network failure.
• Review and publish technical documentation for internal and external use.
• Investigate software defects and file reports for resolution.
• Collecting and reading logs/traces/debugs/packet captures/ to find the root cause of an issue.
• Mentor/Train new employees on practices and technology training.
• Collaboration with the Development team to escalations.
• Submit new bug reports to the engineering team.
• Submit enhancement requests to the product management.
• Recently moved from existing TAC based tole to Cisco SSPT(Solution support product technology)
And leading the team of 4 with the new process and maintenance of SLA .
• Solution Support is a premium Cisco offer that enables customers to evolve from a product
mindset to a solutions-based approach, inclusive of third-party products, where Cisco becomes the
primary point of contact for the entire solution
• Participating in the internal training for Cisco Viptela SD-WAN Foundations to build by skills on
cross technology based on my interest

4. Work Experience:
Organization : - Alphaserve Technologies, Bangalore
Designation : - Network Engineer
Period : - From May 2016 to April 2020
• Member of Network Operation/Implementation team at Alphaserve Technologies.
• Managing around 180 clients across US/Europe providing design, build andmonitoring
support.
• Daily activities: Monitoring, troubleshooting, follow the change control process for
changes in policy on N/W devices, submit & implementation of changes during
maintenance window, coordination with vendors, maintaining WAN links.
• Handling the customer bridges for major incidents, trouble shooting, coordinating with
other teams & customer while troubleshooting the various network issues.
• Configuration, management & administration of routers, switches, Cisco ASA, FTD’s,
Palo Alto firewalls and various other vendor devices.
• Hands on experience on configuring Nexus 7k switches, Configuration of VPC/VDC and
have configured OTV on emulated device.
Performing ISSU upgrades for 5k & 7k's .
• Have configured multiple router and switches end to end.
Worked on setting up DMVPN from Alphaserve network to client locations.
• Hands on experience of configuring & managing the Cisco ASA firewall, Firewall HA,
configuration of VPN (S2S & RA VPNs), DMVPNs, Worked on FTD and firepower
sensors.
• Worked on getting SSL certificates/ licenses forvarious firewalls.
• Experience on deploying firepower sensors and firepower management center on
existing client setup.
• Migration from ASA firepower to FTD.
• Experience on deployment of Palo Alto from scratch, which involves license
deployment/renewal, Content ,threat , malware and antivirus installation.
Configuring S2S IPSEC, Global Protect and managing SSL certificates, decryption
policies.
Fulfilling client's requirement by creating multiple policies and filtering traffic based on
layer 7.
• Adding of Panorama and associating all the Palo Alto firewalls on it .
• Working on Best Practice Assessment (BPA) projects for multiple clients, to
improve security on their Palo Alto firewalls.
• Migrated ASA to Palo Alto's using migration tool(With the help of TAC)
• To check and maintain standardization of devices and plan activities accordingly.
• Have planned, scheduled, and carried out activities of device migration,
OS/Code upgrade (LCM), Failover activities.
• Worked on smart services tool to fetch vulnerability report and provide remediation
for the affected vulnerability or schedule upgrade for the devices.
• Prepare network documentation and giving training to new joiners/juniors.
• Having good knowledge on future technologies like Viptela.

5. Work Experience:
Organization
Designation
Perid
: -
: -
:-
Hewlett Packard, Bangalore
Network Engineer
October 2014 to May 2016
• Member of Network Implementation team at Hewlett Packard.
• Managing entire Asia Pacific Japan region for HP
• Implemented separation projects for HP to create HPE and HPIcompanies.
• Planning, Designing, implementation and testing for new HP sites within APJ.
• Successfully migrated existing Cisco R&S infrastructure to HPdevices.
• Configuring new technologies like Intelligent Resilient Fabric onto distributionswitches
like HP 5900 and HP A10504(Chassis switch).
• Worked on HP Provision and Comware Switches, Provision Wirelesscontroller.
• Workedon HP6602,6604,6608andMSR50-60series Routers and3500yl,5406zl, A5820
series switches, HP MSR 30-40 VoiceGateway.
• Configuring and managing HP Wireless Controllers
• Logical separation projects where technologies implemented like VRF on HP 6602
Routers.
• Migration of entire wireless infrastructure from MSM to ARUBA, Configured controllers
like ARUBA 7010 ,7030 series.
• Involved in processes like Change management, Incident handling, Problemand Service
Call.
• Proficient in HP Service Management, HPNA,NNMi.
• Carry out life cycle management for data network devices.
• Providing Level 3 support for escalated issues
• Provide major incident support and guidance to service desk and technicalsupport
analysts.
• Coordinating with different service providers to ensure optimum SLA.
• Interacting with project managers, Site engineers and vendors to providerequired
solution as per project demand.
• Delivered technical training to L1 support team.
• Documented technical presentations defining similarities and differences on protocols and
command lines between Cisco and HP R&Stechnologies.

6. Work Experience:
Organization : - Microsense Pvt. Ltd.
Designation : - Network Engineer
Period : - From January 2014to October 2014
Responsibilities Undertaken:
• To Resolve the LAN/WAN issues if in case of any impact reported by clients.
• Responsible for providing maximum Network Uptime.
• WI-FI Installation and to monitor the same for any issue.
• Coordinated with ISP’s for BW related requirements and to troubleshoot the issue if in
case of any BW mismatch or some inconsistency being observed in network.
• Upgrading IOS of Routers & Switches as perrequirement.
• Maintenance and Troubleshooting of Network issues.
• Ensure periodic maintenance is carried out on all critical WAN equipment.
• Maintaining all the documentation related to the Wan Operations & Periodic activity.
• Configuring, Installing and Monitoring Ruckus, Netgear, Teleadapt & EngeniusAccess
Points.
• Monitoring and performing basic configuration on Switches including Cisco Catalyst
3560-24PS POE & 2960-48PS.
• Performing basics configuration on Cisco Router 1800 series and monitoring the link &
NMS tools like PRTG and Ruckus Access Point Controller.
• Worked on Nomadix AG5600, which is use for AAA process.
• Monitoring and troubleshooting of Wi-Fi and Wired Network of the clientsite.
• Events Handling related to Internet for the clients for Video Conferencing and Wi-Fi
connectivity and also handling VPN regarding issues.
• Conducting daily speed check of Wi-Fi speed for clients and monitoring speed of ISP on
network end.
Personal Skills:
• Quick learner, Self-Motivated and dedicated to getting the job done right.
• Ability to handle multiple tasks.
• A self-starter, creative, resourceful & always ready to take an initiative.
• Able to work in fast-paced environment on multiple tasks simultaneously with high energy levels
• Ability to work under pressure and stress.
Personality Highlights:
• Creative, Logical, and systematic in approach.
• Effective Participation in Group activities.
• Good communication and Presentation skills.
Declaration:
I vouch for the authenticity of the above-furnished information.