Basics of Communication Skills

1. Effective Communication
Skills
Ms. Nupoor Awsarmol
Department of Computer Science

2. CONTENTS
 Introduction
 Important points while giving Introduction
 How to introduce yourself
 Methods for Introducing yourself in Different Situations:
 Introducing yourself in Social Situation
 Introducing yourself before Giving Speech
 Introducing Yourself to an Individual

3. Important Points to Remember
while Giving Introduction
 Smile
 Eye Contact
 Gesture
 Voice Modulation
 Posture
 Attire
 Facial Expression

4. How To Introduce Yourself
Introducing yourself is much more than saying your
name; it’s a way to connect with someone new by
exchanging words and often, physical contact.
Introducing yourself to strangers can be tricky because
what you say depends entirely on the context.
What is important is to introduce yourself in a way that is
appropriate and makes people like and remember you.

5. Introducing Yourself in
Social Situation
1. MAKE EYE CONTACT

6. Eye contact shows that you're engaged in the
interaction.
Eye contact is one way to connect with another
human and show that the other person has your
attention. When you make eye contact, it
shows that you are open and engaged.

7. 2. SMILE

8.  It is important to keep a genuine, bright smile when
you meet a new person.
 Be genuinely happy to meet someone new and to
share a positive experience and it will help create a
genuine smile.
 Including the upper part of your face in your smile
creates a more genuine and less fabricated smile.

9. 3.USE APPROPRIATE BODY LANGUAGE

10.  Your body language should communicate that you
are confident and at ease.
 Stand with your head high and your back straight,
being careful not to slouch.
 Mirror the body language of people around you.
 Also mirror the pace of speech and tone of speech of
those near you to built rapport.

11. INTRODUCING YOURSELF BEFORE
GIVING A SPEECH

12.  If you're giving a speech, it's important to state your
first and last name.
 As you say hello and give your name, remember to
speak clearly and confidently.
 Say, "Good morning, I’m Chelle Arnold" or "How is
everyone doing today? My name is Lisa Carroll".
1. GREET THE AUDIENCE AND STATE
YOUR NAME

13. 2. SHARE SOME RELEVANT INFORMATION
ABOUT YOURSELF

14.  After you provide your name, share why
you and the speech are relevant, making
sure you provide your credibility.

15. 3. COMMUNICATE EFFECTIVELY

16.  From the very start, make sure your voice is loud
enough for everyone to hear you.
 Avoid mumbling by enunciating your consonants
crisply.
 You can even ask the audience if you are speaking
loudly enough for all to hear.
 People will not be able to understand you or respect
what you are sharing if they cannot hear you.

17. 4. MOVE YOUR BODY

18.  Stand with good posture, and move freely while you
speak.
 Stand up tall, move your shoulders back instead of
slouching, and keep your hands free, using them to
gesture when necessary.
 If you don't have to stand behind a podium, then
walk around to show the crowd how comfortable you
are and to make yourself look less stiff.

19. Introducing Yourself to an
Individual

20. 1. Exchange Names
If the introduction is formal, say "Hello, I'm [first
name][last name]."
If it's informal, say "Hi, I'm [first name]. Immediately after
you've stated your name, ask for the other person's name by
saying "What’s your name?" in a pleasant tone.
When you learn the other person's name, repeat it by saying
"It's a pleasure to meet you, Pedro" or "Nice to meet you,
Caroline."

21. 2. Offer A Handshake or Other
Culturally Appropriate Greeting

22.  Most cultures have a form of physical contact
to accompany a greeting.
 Be aware of cultural differences
 If you are unsure of the appropriate greeting,
follow the other person’s lead or watch how
other people greet around you.

23. 3.Close The Conversation

24.  After you've met someone for the first time,
you should end the conversation by restating that
you enjoyed meeting.
 If the interaction was formal, say something
like "Mrs. Castro, I'm delighted to have met you.
I hope we can talk again soon."
 If your conversation was informal, you can
say "It was great meeting you, Harold. Hope to
see you around."

25. THANK YOU!!