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OUR OBJECTIVE
• To become an effective, confident
public speaker.
• To learn how to overcome and master
the fear of public speaking.
• To provide all the information
necessary to prepare and present
effective public speeches.
• To provide the means to express ideas
so well that others are touched,
moved, and persuaded by them.
INTRODUCTION
The art of effective communications is not only
significant; it is an essential, critical life skill.
It is important that everyone develop excellent
communications skills and techniques.
This development grows out of increased self
awareness, knowledge of various communications
methods, personal experience, and constant practice
WHAT EXACTLYIS PUBLIC SPEAKING
Public speaking is the process and act of
communication or giving a lecture to a group
of people in a structured, deliberate manner
intended to inform, influence, or entertain a
listening audience.
Public speaking is commonly understood as
face-to-face speaking between individuals and
an audience for the purpose of
communication.
It is closely allied to "presenting", although
the latter is more often associated with
commercial activity. Most of the time, public
speaking is to persuade the audience.
The Importance of Public Speaking
Good public speaking can enhance your reputation, boost your
self-confidence , and open up countless opportunities.
For example, you might have to talk about your organization at a
conference, make a speech after accepting an award, or teach a
class to new recruits.
Speaking to an audience also includes online presentations or
talks; for instance, when training a virtual team, or when
speaking to a group of customers in an online meeting.
Good public speaking skills are important in other areas of your
life, as well. You might be asked to make a speech at a friend's
wedding, give a eulogy for a loved one, or inspire a group of
volunteers at a charity event.
TYPES OF PUBLIC SPAKING
INFORMATIVE
SPEAKING
PERSUASIVE
SPEAKING
ENTERTAINING
SPEAKING
6
•BASIC PUBLIC SPEAKING AND
COMMUNICATION SKILL
Engaging Your Audience
Start by telling
your audience
what they will
take away from
your talk.
What are the
three things
worth paying
attention to and
remembering?
One of my talks starts with:
“When you leave after two hour
workshop, you will know how to
(1) organize a talk and save hours
of time; (2) use my professionally
designed slides to categorize
information on your slides and
keep your audience engaged; and
(3) feel more confident and excited
about giving a presentation.
Speak less
than the
time
allotted.
5. Use silence effectively. When you are playing catch and
you throw the ball to someone, you find yourself waiting—
will the other player catch it, and how? You don’t throw ball
after ball without looking to see if the person caught one of
them.
6.Pause periodically. Silence not only gives your audience a
chance to digest your information—it also gives them
permission to participate.
7.Emphasize key words. If you speak in the same voice tone
throughout the entire presentation, no one knows what is
really important. Make it obvious to your audience what
they really need to pay attention to.
8.Use numbers, and emphasize them. A person can pay
attention better when you say, “There are three
strategies to solve this situation.
Number 1 is…
Number 2 is…
Number 3 is…”
Every time you say a number, it reengages your
audience’s attention and helps their brains to listen.
9.Remind your audience of the benefits of what
you just told them. I frequently say something
like, “By using these professionally designed
slides you will feel more confident when
speaking, and you’ll be able to make eye contact
with your audience because you won’t be
reading the slides.”
10. You have to engage the “child” part of your
audience by using emotional words. “I’m excited
today to be here to tell you some good news.”
11.Tell a story that interests your audience.
We all love stories—especially ones that have
some emotion connected to them. Tell a story
within 5 to 8 minutes of starting your talk.
12.Do something unexpected. One of my clients stopped talking in
the middle of his presentation, blanked out the screen and said,
“OK, you’ve heard enough of the possibilities of PUBLIC
SPEAKING, let’s discuss your views so far.” The energy changed in
the room. People started talking and came to some understandings
before he went on. Another presenter passed out several products
and asked people to talk about them.
.Give people “brain food”. Literally, give them food, and I
don’t mean donuts. Here are some ideas: almonds, walnuts,
cashews, small cups of bananas and blueberries, dark
chocolate, small turkey sandwiches, yogurt (without the
sugar), green tea. These foods will help them concentrate,
which means they will be more engaged with you.
DEVELOING BASIC COMMUNICATION SKILL
ALWAYS EXPECT TO SPEAK
Have it at the back of your mind that you
could be asked to speak. Whether you are
at a company cocktail party, launch of a
combined harvester, or a cousin’s
wedding; as long as you attend, you are a
candidate for public speaking. It could be
to introduce yourself, move a vote of
thanks or to offer a prayer. In any event,
you will have to socialize and that still
counts as public communication.
LEARN HOW TO
INTRODUCE YOURSELF
PROFESSSIONALLY
• Have a routine, well-
rehearsed self-introduction
or elevator pitch.
• You cannot afford to begin
by stalling, “Err, my err,
name err, is err…” Polish
your self-introduction script
and to work on its dynamic
delivery in advance.
INVEST IN YOUR
SPEAKING BANK OR
GO BLANK
Keep equipping
yourself with
material that could
one day come in
handy.
To accomplish this,
keep brushing up on
your knowledge of
topical issues as well
gradually expanding
your vocabulary and
use of language.
SPEAK CLEARLY
Speaking up makes you look confident and lends credibility to your
utterances. Do not whimper. If you speak, speak to be heard – be visible
and audible to all present. Make it count! Or to put it in Oliver Wendell
Holmes’ words: “Speak clearly, if you speak at all; carve every word before
you let it fall.”
GET THE EVENT INTO YOU BEFORE YOU GET
TO THE EVENT
Carry out some research before you get to that function. Know before you go! Make it one of
your habits to ask yourself these questions: Who will be present? What the event is all about?
What issues are likely to be floated, on and off the podium? By way of example, supposing you
are a Kenyan fashion designer attending an ICT conference in Portugal hosted by the World
Bank, and the guest of honour is the United Nations Secretary-General Ban Ki-moon. Then,
out of the blue, you are asked to say a few words. What would you speak about
MAINTAINING COMPOSURE
cool as a cucumber
Calm, Cool, And Calculated; self-possessed,
composed.
Cucumbers have long been used in salads and
relishes for their refreshing, cooling quality.
This popular simile dates from 1732.
NEVER LOSE FACE
If you are invited to speak, maintain your
composure and wear a confident smile. Do
not fidget or, even worse, burst out in shock,
“What? Me?…” and a host of other
confidence-eroding phrases. For starters, do
not apologize for not expecting to speak or
for being unprepared. Do not publicize how
inadequate you feel. Just K.I.S.S. - Keep It
Short and Significant.
USING HUMOUR TOATTRACTATTENTION
What exactly is humor?
Humor is a form of expression intended to arouse
amusement.
"the power to evoke laughter by remarks showing
verbal felicity or ingenuity and swift perception,
especially of the incongruous".
All modes of expression intended to arouse
amusement.
Who should use humor?
Anyone whose job it is to communicate to groups of
individuals, to share information or to motivate, could use
humor to invigorate their message and improve the
reception of their audience.
If you want to attract an eager audience, then make sure
your presentation title and any promotional literature
conveys a sense of fun or enthusiasm.
Because of the disparity between speaking and listening
rates, speakers must be aware of the “zap rule”.
Audiences need a “zap” at least once every 3-6 minutes
during a presentation to stay focused and interested.
A zap does not have to be a song and dance number; it may
be as simple as slipping in a quote, asking the audience a
question or changing your audio-visual medium.
Using humor, however, is one of the most effective zaps available.
Humor gets people involved, focuses their attention back to the
front of the room and keeps their brains tuned to your station.
Your audience needs to relax too.
Adding humor to the beginning of a presentation sends the
message “we’re here to have fun too folks
Humor helps unite an audience
Humor helps deliver controversial, authoritative or
bad news
If done effectively, humor can soften bad news. Like the old sugar-
with-the-cough-syrup trick, humor helps audiences swallow
difficult news a little easier.
Humor diffuses anxieties, shows concern for the audience and
helps people see a bad situation in a more positive light.
Different people learn in different ways
Your audience is made up of people who learn in different
ways, so to be effective at reaching everyone you need think
about incorporating different styles and methods into your
presentation. Adding humor is just one more way you can
vary your approach to reach different learners in your
audience.
Humor helps audiences retain information
REALLIFE PRESENTATION
Whether you are having a
casual telephone conversation,
teaching a Sunday school
class, having a conversation
with your boss, or giving a
formal presentation, you are
involved in public speaking.
Next slide are examples of how
public speaking can positively
influence your everyday life,
your career, your
relationships, your
communication style, and
much more.
Build success in your professional life. Most presidents and CEOs
of companies possess strong speaking skills. I work with many
high-level executives in the business world, and when I ask them
why they feel they need coaching to improve their speaking skills,
they all indicate that they know their success and their
companies’ future business ventures rely on their ability to speak
well. Their promotions to the top were related directly to their
ability to communicate effectively.
Communicate with others more clearly. Many mistakes or
misinterpretations are a result of not properly communicating your ideas.
Good public speaking skills help you articulate ideas well and make them
come alive for the listener.
This was one of the most critical skills I needed to develop as a Human
Resources Practitioner, because I often had to speak to audiences that
didn’t know anything about the organization's vision and Mission or CEOs
who do not understand the benefit of a well structured organization to
attract the desired human capital(DHC), for example, but had the
authority and the money to run the office. If I was ineffective in conveying
why they should invest more money, I might have been out of a job.
Build overall confidence. As you become better at organizing
and communicating your ideas effectively, you will start to
exhibit more confidence. People with this ability have a
“glow” of confidence when they speak in public. (Let’s not
confuse this with the red glow of terror on the face of someone
who is scared to death.
Increase your comfort level in social situations. How many of you have ever
been invited to a party and are afraid to strike up a conversation? (Don’t be shy,
no one can see you.) Social situations are, in fact, the perfect opportunity to
practice your public speaking skills. Here’s a little bonus: It is a known fact that
people who speak well are perceived as better looking. “Thank God, now I know
why I worked so hard at it, and it wasn’t just my cute smile that made me popular
with the girls”.
Speak more confidently on the telephone. Whether you call to
request information, make a cold call at work, communicate with a
client, or just leave a phone message, others can hear your confidence
level in the tone of your voice. Did you know that over 86 percent of
your telephone message is communicated through the tone of your
voice?
Run meetings or present new ideas more
effectively. Organizing and running a
meeting with adults is more difficult, I
think, because you can’t bribe them with
candy.
Become an effective member or volunteer.
At some point in your life, you may
volunteer or even be affectionately
compelled to lead or participate in a
professional or social organization.
Establish trust and respect from others
with greater ease. Your success in dealing
with clients—or even your own children—
depends a great deal on your speaking
skills.
THE END MATTERS ALOT
Message conception
Encoding
Channel Transmission
Receiving & Decoding
Action/ Response
28
Q& A
THANK
YOU

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developing basic public

  • 1. OUR OBJECTIVE • To become an effective, confident public speaker. • To learn how to overcome and master the fear of public speaking. • To provide all the information necessary to prepare and present effective public speeches. • To provide the means to express ideas so well that others are touched, moved, and persuaded by them.
  • 2. INTRODUCTION The art of effective communications is not only significant; it is an essential, critical life skill. It is important that everyone develop excellent communications skills and techniques. This development grows out of increased self awareness, knowledge of various communications methods, personal experience, and constant practice
  • 3. WHAT EXACTLYIS PUBLIC SPEAKING Public speaking is the process and act of communication or giving a lecture to a group of people in a structured, deliberate manner intended to inform, influence, or entertain a listening audience. Public speaking is commonly understood as face-to-face speaking between individuals and an audience for the purpose of communication. It is closely allied to "presenting", although the latter is more often associated with commercial activity. Most of the time, public speaking is to persuade the audience.
  • 4. The Importance of Public Speaking Good public speaking can enhance your reputation, boost your self-confidence , and open up countless opportunities. For example, you might have to talk about your organization at a conference, make a speech after accepting an award, or teach a class to new recruits. Speaking to an audience also includes online presentations or talks; for instance, when training a virtual team, or when speaking to a group of customers in an online meeting. Good public speaking skills are important in other areas of your life, as well. You might be asked to make a speech at a friend's wedding, give a eulogy for a loved one, or inspire a group of volunteers at a charity event.
  • 5. TYPES OF PUBLIC SPAKING INFORMATIVE SPEAKING PERSUASIVE SPEAKING ENTERTAINING SPEAKING 6
  • 6. •BASIC PUBLIC SPEAKING AND COMMUNICATION SKILL
  • 7. Engaging Your Audience Start by telling your audience what they will take away from your talk. What are the three things worth paying attention to and remembering? One of my talks starts with: “When you leave after two hour workshop, you will know how to (1) organize a talk and save hours of time; (2) use my professionally designed slides to categorize information on your slides and keep your audience engaged; and (3) feel more confident and excited about giving a presentation. Speak less than the time allotted.
  • 8. 5. Use silence effectively. When you are playing catch and you throw the ball to someone, you find yourself waiting— will the other player catch it, and how? You don’t throw ball after ball without looking to see if the person caught one of them. 6.Pause periodically. Silence not only gives your audience a chance to digest your information—it also gives them permission to participate. 7.Emphasize key words. If you speak in the same voice tone throughout the entire presentation, no one knows what is really important. Make it obvious to your audience what they really need to pay attention to.
  • 9. 8.Use numbers, and emphasize them. A person can pay attention better when you say, “There are three strategies to solve this situation. Number 1 is… Number 2 is… Number 3 is…” Every time you say a number, it reengages your audience’s attention and helps their brains to listen.
  • 10. 9.Remind your audience of the benefits of what you just told them. I frequently say something like, “By using these professionally designed slides you will feel more confident when speaking, and you’ll be able to make eye contact with your audience because you won’t be reading the slides.” 10. You have to engage the “child” part of your audience by using emotional words. “I’m excited today to be here to tell you some good news.”
  • 11. 11.Tell a story that interests your audience. We all love stories—especially ones that have some emotion connected to them. Tell a story within 5 to 8 minutes of starting your talk. 12.Do something unexpected. One of my clients stopped talking in the middle of his presentation, blanked out the screen and said, “OK, you’ve heard enough of the possibilities of PUBLIC SPEAKING, let’s discuss your views so far.” The energy changed in the room. People started talking and came to some understandings before he went on. Another presenter passed out several products and asked people to talk about them. .Give people “brain food”. Literally, give them food, and I don’t mean donuts. Here are some ideas: almonds, walnuts, cashews, small cups of bananas and blueberries, dark chocolate, small turkey sandwiches, yogurt (without the sugar), green tea. These foods will help them concentrate, which means they will be more engaged with you.
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  • 13. DEVELOING BASIC COMMUNICATION SKILL ALWAYS EXPECT TO SPEAK Have it at the back of your mind that you could be asked to speak. Whether you are at a company cocktail party, launch of a combined harvester, or a cousin’s wedding; as long as you attend, you are a candidate for public speaking. It could be to introduce yourself, move a vote of thanks or to offer a prayer. In any event, you will have to socialize and that still counts as public communication.
  • 14. LEARN HOW TO INTRODUCE YOURSELF PROFESSSIONALLY • Have a routine, well- rehearsed self-introduction or elevator pitch. • You cannot afford to begin by stalling, “Err, my err, name err, is err…” Polish your self-introduction script and to work on its dynamic delivery in advance. INVEST IN YOUR SPEAKING BANK OR GO BLANK Keep equipping yourself with material that could one day come in handy. To accomplish this, keep brushing up on your knowledge of topical issues as well gradually expanding your vocabulary and use of language.
  • 15. SPEAK CLEARLY Speaking up makes you look confident and lends credibility to your utterances. Do not whimper. If you speak, speak to be heard – be visible and audible to all present. Make it count! Or to put it in Oliver Wendell Holmes’ words: “Speak clearly, if you speak at all; carve every word before you let it fall.” GET THE EVENT INTO YOU BEFORE YOU GET TO THE EVENT Carry out some research before you get to that function. Know before you go! Make it one of your habits to ask yourself these questions: Who will be present? What the event is all about? What issues are likely to be floated, on and off the podium? By way of example, supposing you are a Kenyan fashion designer attending an ICT conference in Portugal hosted by the World Bank, and the guest of honour is the United Nations Secretary-General Ban Ki-moon. Then, out of the blue, you are asked to say a few words. What would you speak about
  • 16. MAINTAINING COMPOSURE cool as a cucumber Calm, Cool, And Calculated; self-possessed, composed. Cucumbers have long been used in salads and relishes for their refreshing, cooling quality. This popular simile dates from 1732.
  • 17. NEVER LOSE FACE If you are invited to speak, maintain your composure and wear a confident smile. Do not fidget or, even worse, burst out in shock, “What? Me?…” and a host of other confidence-eroding phrases. For starters, do not apologize for not expecting to speak or for being unprepared. Do not publicize how inadequate you feel. Just K.I.S.S. - Keep It Short and Significant.
  • 18. USING HUMOUR TOATTRACTATTENTION What exactly is humor? Humor is a form of expression intended to arouse amusement. "the power to evoke laughter by remarks showing verbal felicity or ingenuity and swift perception, especially of the incongruous". All modes of expression intended to arouse amusement. Who should use humor? Anyone whose job it is to communicate to groups of individuals, to share information or to motivate, could use humor to invigorate their message and improve the reception of their audience.
  • 19. If you want to attract an eager audience, then make sure your presentation title and any promotional literature conveys a sense of fun or enthusiasm. Because of the disparity between speaking and listening rates, speakers must be aware of the “zap rule”. Audiences need a “zap” at least once every 3-6 minutes during a presentation to stay focused and interested. A zap does not have to be a song and dance number; it may be as simple as slipping in a quote, asking the audience a question or changing your audio-visual medium. Using humor, however, is one of the most effective zaps available. Humor gets people involved, focuses their attention back to the front of the room and keeps their brains tuned to your station.
  • 20. Your audience needs to relax too. Adding humor to the beginning of a presentation sends the message “we’re here to have fun too folks Humor helps unite an audience Humor helps deliver controversial, authoritative or bad news If done effectively, humor can soften bad news. Like the old sugar- with-the-cough-syrup trick, humor helps audiences swallow difficult news a little easier. Humor diffuses anxieties, shows concern for the audience and helps people see a bad situation in a more positive light.
  • 21. Different people learn in different ways Your audience is made up of people who learn in different ways, so to be effective at reaching everyone you need think about incorporating different styles and methods into your presentation. Adding humor is just one more way you can vary your approach to reach different learners in your audience. Humor helps audiences retain information
  • 22. REALLIFE PRESENTATION Whether you are having a casual telephone conversation, teaching a Sunday school class, having a conversation with your boss, or giving a formal presentation, you are involved in public speaking. Next slide are examples of how public speaking can positively influence your everyday life, your career, your relationships, your communication style, and much more.
  • 23. Build success in your professional life. Most presidents and CEOs of companies possess strong speaking skills. I work with many high-level executives in the business world, and when I ask them why they feel they need coaching to improve their speaking skills, they all indicate that they know their success and their companies’ future business ventures rely on their ability to speak well. Their promotions to the top were related directly to their ability to communicate effectively.
  • 24. Communicate with others more clearly. Many mistakes or misinterpretations are a result of not properly communicating your ideas. Good public speaking skills help you articulate ideas well and make them come alive for the listener. This was one of the most critical skills I needed to develop as a Human Resources Practitioner, because I often had to speak to audiences that didn’t know anything about the organization's vision and Mission or CEOs who do not understand the benefit of a well structured organization to attract the desired human capital(DHC), for example, but had the authority and the money to run the office. If I was ineffective in conveying why they should invest more money, I might have been out of a job.
  • 25. Build overall confidence. As you become better at organizing and communicating your ideas effectively, you will start to exhibit more confidence. People with this ability have a “glow” of confidence when they speak in public. (Let’s not confuse this with the red glow of terror on the face of someone who is scared to death. Increase your comfort level in social situations. How many of you have ever been invited to a party and are afraid to strike up a conversation? (Don’t be shy, no one can see you.) Social situations are, in fact, the perfect opportunity to practice your public speaking skills. Here’s a little bonus: It is a known fact that people who speak well are perceived as better looking. “Thank God, now I know why I worked so hard at it, and it wasn’t just my cute smile that made me popular with the girls”. Speak more confidently on the telephone. Whether you call to request information, make a cold call at work, communicate with a client, or just leave a phone message, others can hear your confidence level in the tone of your voice. Did you know that over 86 percent of your telephone message is communicated through the tone of your voice?
  • 26. Run meetings or present new ideas more effectively. Organizing and running a meeting with adults is more difficult, I think, because you can’t bribe them with candy. Become an effective member or volunteer. At some point in your life, you may volunteer or even be affectionately compelled to lead or participate in a professional or social organization. Establish trust and respect from others with greater ease. Your success in dealing with clients—or even your own children— depends a great deal on your speaking skills.
  • 27. THE END MATTERS ALOT Message conception Encoding Channel Transmission Receiving & Decoding Action/ Response 28