1. cperluss@gmail.com  13000 Vista Del Norte, Apt 1122, San Antonio TX 78216 210-636-3739
EDUCATION
University Of Phoenix
Currently Enrolled in Associates of Business Arts Fundamentals
 CHSPE Diploma
 National Society of Collegiate Scholars (NSCS)
EXPERIENCE
NCS Pearson  19500 Bulverde Rd, Ste 201, San Antonio, TX 78259
Level 3 Clinical Customer Support - August 2013 – Present
Phone, Email, and Clinical Customer Support. Escalation Support and Back Office. Subject Matter Expert (SME)
Accounts Payable/Credit Department Research Assistance, Virtual Trainer through an Adobe Room Set up, and
Onsite Trainer. Creator of Knowledge Base Articles for Department Processes.
Home Instead Senior Care  4466 Lockhill Selma, Ste 101, San Antonio, TX 78249
Caregiver – June 2013-April 2014
In Home and Hospital Client Care for the Elderly, Post Surgery, and Disabled. Client Hygienic Care, Client
Transportation and Gear Setup, Medication Reminders, Detailed Logging of Clients Care.
HMS Host International  9800 Airport Blvd, San Antonio, TX 78216
Starbucks Barista – December 2012-June 2013
Cashier. Making and Serving Drinks and Food. Stocking and Supply Orders
CHRISTINA R SOLTAU

2. Christina R Soltau
2
Compak Asset Management  8105 Irvine Ctr Dr, Ste 1100, Irvine CA 92618
Administrative Assistant – February 2004-April 2005
Answering Phones, Prioritizing Mail, Filing and Data Entry. Running Asset Reports and Assisting in Client Care.
Sending out Memos, Supply Orders, and Equipment Management.
Albertson’s Grocery  27702 Crown Valley Pkwy, Ladera Ranch, CA 92694
Cashier – July 2002-February 2004
Cashier, Stocking, Maintaining Cleanliness in the Store, Faxing, Setting up Employment Drug Testing, Employment
Interviews, Lotto, Money Orders, MoneyGrams, and Returns. I also worked almost every other departments
(Service Deli, Bakery, Dairy, Grocery, General Merchandise, Customer Service Booth, and Starbucks) of the store as
well, especially when covering shifts for people who called in sick, went on lunch, or just needing extra hands that
day.
Burlington Coat Factory  28452 Marguerite Pkwy, Mission Viejo, CA 92692
Customer Service Supervisor – August 2001-April 2002
Supervisor of Cashiers, Stocking of Merchandise, Schedules and Running Register Reports, Supply Orders
SKILLS
 Proficient in Microsoft Word, PowerPoint, and Excel.
 Multitasker