1. Mohamed Salah Ali
Mobile: 0501101869
E-mail: mziada26@yahoo.com
Abu Dhabi – UAE
Objectives
To achieve a key position and actively contribute to the growth of a dynamic and progressive organization, by
virtue of my skills drawn from work experience.
Employment
ADCP (AUH)
property management (AUH) (SEP2014- till now)
• Project management
• Transaction management
• Document management
• Lease management and administration
• Rent and service charge accounting
• Income forecasting
• Retail management
Finance House (AUH) (APR 2011 -AUG 2014)
Customer care sr. officer at Finance House
• Training new staff
• Received calls from clients Finance House, Islamic Finance House and Insurance House.
• To assist customers in determining the financial situation of their personal loans and credit
cards.
• Having perfect knowledge of banks polices and product.
• Following up with customer’s request with other departments and contacting the
customer’s back for follow up
• Achieving monthly sales target set by the management.
2. • Barclays Bank (Egypt) (JAN 2009 – JAN 2011)
Retail sales executive
• Responsible for marketing, credit card and personal loans.
• Meeting interested customers and making sure that all documents are provided and all data
are provided in the application form.
• Following up customers, applications with credit department till the case obtains approval
or rejection, then studying the reasons for rejection and recovering them.
• Keeping good customers relationships as they resemble a good source for information
concerning new applicants, because making the first customer satisfied gives the potential
of promoting the card between his colleagues and friends.
- Education
• BA – Majoring social service.
From the higher institute for social service – Egypt
Merit: Good
Graduation Date: May 2008
-Personal Skills
• Excellent interpersonal & team building.
• Analytical and problem solving.
• Decision making.
• Effective verbal & listening communications.
Languages and Skills
• Arabic mother language
• Excellent English – fluent spoken and written.
• Proficient in MS office.
