1. Dear Sir,
Aiming to achieve further steps ahead in my career, I would like to present my
C.V hoping it will assist me finding a way in joining your management team.
With fourteen years experience working in Hotels filed, I had a great
opportunity to gain & invest my experience as a team leader, and through my
training courses I gained languages, management and communication skills.
Sir, your offer will give me an excellent opportunity to expand my skills and
experience where I would like to work.
Enclosed please find my C.V, which outlines previous career and education
background.
Thank you in advanced for your kind consideration.
Career Objective:
Seeking a position in a reputable company
whereby I can contribute in its progress, and use
my background and work experience.

2. Mohamed Amr Abdul Aal
144 Ter’t El Gabal Street
Cairo
Tel: +2 0100 5825896
E-mail: mohamedamr_00@yahoo.com
PERSONAL DATA
Date of Birth : 24/04/1971
Marital Status : Married
Military Status : Served
Education : License of law
OBJECTIVE
I am an experienced ambitious individual focused on working within the
Rooms Division department as part of a team and providing excellent
customer serviceat all times.
Current Employment
Al Mass Hotel 5*Deluxe 276 Rooms from(10/07/2010 till now)
Position- RoomsDivision manager managing all FO operation
such F.D, operator, reservation, Guestrelation, bell desk, Night and duty
managers & HK department.
• Ensureday to day operation runs smoothly.
• Ensurehigh level of guestsatisfaction.
• To be the firstpoint of contact for all guests.
• Train all F.O and HK Team.
Past Employment

3. • Baron Palms Resort 240 rooms 5* Deluxe
Position- front office manager
• Kahramana Sharm Hotel (B&G Hotels &Resorts) (01/02/2007 till
21/06/2008)
Position- front office manager
• SonestaBeachResort Taba 440 rooms (04/2006 –To 06/2007)
Position Supervisor act –asst Front Office.
• HiltonLong Beach1000rooms(October2004–0/42006)Position–Senior
Receptionist
• HiltonTaba410rooms(June2003–October2004)
Position -actingasaseniorreceptionist.
• HiltonAlexandria (October2002–June2003) Opening
Position–DeskAgent.
• RoyalRojanaResort770rooms(August2001–May2002)
Position –DeskAgent
• HiltonSharmDreams550rooms(October1998–April2001)Opening
Position –RoomClerk
• CairoNileHilton(June1997–October1997)
Position –Training
TRAININGCOURSES
• Telephonemanners
• FideliosystembyHiltonInternationaltrainers
• Guestsatisfactionby HiltonInternationaltrainers
• HowtohandleguestcomplaintbyHiltonInternationaltrainers
• F.DShiftleadercourse
• GuestRelationcourse
• NightAuditcourse

4. • Contingency plan
• Train the trainers
• Revenue maximization
ADDITIONAL SKILLS
Computer skills
FidelioSystem(all versions)
Opera
Windows 98, 2000, Millennium, XP
Office 97
All night run skills
ForeignLanguages
English – Very good, speaking, writing and understanding.
French – Fair, speaking and understanding.
Italian – Good, understanding and speaking.
Russian- good, understanding and speaking.
All Documents, certificates &references is available upon request