1. Miles Raile
135 Dalton Ave Staten Island N.Y., 10306
Home- 1-718-987-7890 Cell- 1-347-393-9033 Email: mraile@unionsquarevents.com
Objective: To secure a challenging job position as Banquet manager in a well reputed hotel where customer
service skills will have valuable utilization.
Summary of Qualifications and Skills:
- 3+ years banquet experience in luxury hotel setting
- Achieved predetermined profit and desired standards in food service and sanitation
- Proficient in communicating to appropriate hotel colleagues in an accurate and timely manner
- Highly skilled in generating function planning, employee scheduling and distribution
- Demonstrated ability to increase banquet sales and build rapport in the community
- Full knowledge of Union Labor Laws
- Highly skilled in administrative systems Delphi/Evention/and Micros
Experience/ Duties and Responsibilities:
- Coordinate all business meetings, conferences special events
- Develop relationships with clients to ease the planning process
- Network with businesses to promote Union Square Events with Exclusive Catering for the Conrad New
York
- Work closely with other managers and staff to execute all functions
- Assist with billing and invoices for the Banquet Facility
- Responsible for all setup up and tear down of events
- Manage employees to maintain a high level of service
- Work closely with our distributors/Vendors to establish positive relationships and profitable revenue.
- Collaborated with the kitchen team to ensure that all food was prepared on time and of high quality for all
events.
- Held monthly meeting with staff to hold ongoing training.
- Attended weekly BEO and management meetings to work with all departments in the hotel to ensure
flawless operations.
- Communicated with third party audio visual company to have all A/V setup requirements met.
- Ensured that all food met hotel standards and was presented in a quality manner.
- Communicated with guests to plan and execute quality events.
- Interfaced with the chef and his team to make sure that all food requirements for banquets and meetings
were prepared and properly set up.
- Managed employee schedules to ensure proper staffing of banquet events from set-up to breakdown.
- Executed events upwards of 1300 guests in a fast paced banquet facility.
- Maintained and updated daily and monthly reports.
- Monitored inventory and handled the purchasing ordering system.
2. - Monitored all alcohol as well as supplies such as glasses and accessories.
- Ensured compliance of all company policies and procedures.
- Maintained a great working attitude and relationship with co-workers.
- Worked closely with Sales Managers to ensure contracts and BEO’s were executed as client envisioned it
Education:
Susan E: Wagner High School, Institute for Law and Politics
John Jay College of Criminal Justice September 2008 – August 2010
New York City, New York
Major: Criminal Justice
Work Experience
Assemblyman Michael Cusick, 63rd
District (January 2007- January 2008)
Internship responsible for various office duties.
La Boite en Bois Restaurant, 75 West 68th
st., N.Y. (June 2009- September 2009)
Summer job; bus person.
Hilton Garden Inn/Hampton Inn- Nicotra’s Ballroom/Group (September 2010 – September 2012)
Banquet Houseman
Red Rooster Harlem Restaurant, 310 Lenox Ave., N.Y. (October 2012 – October 2013)
Waiter Staff/ Event Manager
Conrad New York (October 2013 – September 2014)
Banquet Houseman
Union Square Events with Exclusive Catering for Conrad New York (September 2014 – Present)
Assistant Banquet Manager
References:
Boris Guervo; Resident Manager- Conrad N.Y.: 917-355-9952
Zena Phillips; Director of Catering and Events- Conrad N.Y.: 917-544-3983
Max Harris; Director of Food and Beverage- Conrad N.Y.: 516-695-4789
Justin Balunsat; Assistant Director of Banquets – Rainbow Room N.Y..: 425-923-0782
Marcus Samuelson; Owner - Red Rooster Restaurant: 212-792-9001
Raul Paez; Owner/Host – La Boite en Bois: 646-714-5222