1. MICHAEL A. VANPAY
2441 N 44th Street #11
Lincoln, NE 68507
Phone:402-730-2057 Email:vanpay.michael@gmail.com
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Progressive experience managing and training up to 25 personnel to improve their readiness for upcoming deployments in support of
combatoperations worldwide. Additional experience in establishing and maintaining positive customer relations to grow company net
income. Strong background building effective teams of professionals to further organizational goals and deliver efficient solutions.
Extensive understanding of goal oriented leadership.
EXPERIENCE
Business Professional Group, Lincoln,Nebraska 2014-Present
Private pointof sale software companywith nation-wide operations,servicing over 2,000 customers in the prepaid wireless retail
industry.
Tech Support Supervisor: Responsible for implementing training amongsttechnical supportdepartmentand supervising a team of
representatives ensuring the departmentmaintains a positive and professional attitude while resolving customer issues.Condu cted
testing on new versions ofsoftware as they became available.
 Directly supervised a staff of 8 employees
 Conducted beta testing for software updates prior to public implementation
 Planned and implemented training for new employees to maintain a high level of professionalism and retention
Account Manager/Sales Representative: Conducted 50+ calls per day to potential customers to demonstrate the company
product. Responsible for meeting goals of20 new contracts per month.Ensure thatcustomers received the bestcustomer support
possible as billing questions arose.Responsible for sales and accountmanagementof 18 states in the United States. Maintain a high
level of customer retention and satisfaction to increase business.Travel to software trade shows to advertise the software and acquire
new business.
 Worked with little to no supervision to make 50+ calls per day
 Meet monthly sales goals of at least 20 new customers per month
 Representthe companyin a professional manner while traveling to trade shows and interacting with partners and customers
Lincoln Industries, Lincoln,Nebraska 2013 - 2014
Exhaust componentfabrication,polishing,and electroplating company,providing services to multiple customers around the world.
Polisher: Responsible for grinding 150-200 individual parts per shift,inspecting all parts to ensure customer qualityspecifications
are upheld.Worked with up to 8 other members ofa team or individually. Operated robotic auto-polishing equipment.Operated mandrel
tube bending process as partof fabrication process.A member ofthe hiring process and facilitated the “On Boarding Learning Lab,”
assessing prospective employees capabilityto perform as a member ofLincoln Industries team.HealthyU Fit team member and event
coordinator.
 Directly handled 150-200 parts per day
 Operated equipment in excess of $2,000,000
 Facilitated over 20 learning labs as a crucial member of the hiring process for Lincoln Industries People
 Worked as a member of a team to help ensure the overall health of Lincoln Industries People
D Battery, 1-5 Field Artillery, Fort Riley, Kansas 2009 - 2013
A Field Artillery unit composed of105 soldiers prepared to deployin supportof combatoperations world - wide.
Section Chief: Responsible for managing the administrative,sustainment,maintenance functions,propertyaccountabilityand all
functions related to training of a 10 person section.Responsible for supervising and training 10 soldiers to ensure safe and accurate
execution of basic duties;maintaining accountabilityof soldiers’ equipment;assisting individual soldiers with financial,m arital,and
personal problems to supporta healthy lifestyle; constantteam building exercises to maintain positive moral and cohesion within the
section.
 Directly managed 2 Non-commissioned officers in charge of 10 soldiers
 Accountable for equipment in excess of $2,000,000 with zero errors
 Appointed by the Battery Commander to develop operating procedures for infantry tactics during deployment to Iraq
 Completed over 200 missions during six month deployment to Iraq with zero casualties or loss of equipment
 Planned and navigated numerous convoy routes as vehicle commander of the lead vehicle in Platoon’s convoy
Security Supervisor and Vehicle Commander: Lead infantry teams in combatoperations,providing tactical and technical guidance
to subordinates as well as professional supportto superiors.
 Responsible for recording operational information to be reviewed by intelligence professionals
 Interpreted, implemented,and supervised the execution of combatorders within the Platoon
 Directed deploymentof personnel in offensive,defensive and retro-grade operations

2. MICHAEL A. VANPAY
2441 N 44th Street #11
Lincoln, NE 68507
Phone:402-730-2057 Email:vanpay.michael@gmail.com
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 Lead fire team consisting of11 people during movement,reconnaissance,securityand defense operations
 Responsible for preventative maintenance on 12 vehicles to ensure safe operating environment
5-2 Fires Squadron, Vilseck,Germany 2007 – 2009
A Cavalry Regimentcomposed ofover 4,500 soldiers prepared to deployin supportof combatoperations world - wide.
Radio Transmission Official: Maintained constantcommunications between multiple ground forces, higher headquarters and any
counterparts on over 400 combat operations while deployed to Iraq; worked directly for the Battery Commander.
 Ensured that information was disseminated properly according to Battery Commanders guidance
 Requested, observed and adjusted over 300 direct and indirect artillery fires to support Infantry dismounted operations with
zero errors
 Directly responsible of ensuring the security of radio frequencies on 20 radios
Fire Team Member: Responsible for an assigned sector during dismounted operations while deployed in a hostile combat
environment.
 Lead member on assaulting over 100 enemy compounds in 6 months
 Worked with little to no supervision in the acquisition ofevidence on all hostile sites, leading to the capture and detainment of
over 160 high-value insurgents with zero casualties or faults
 In charge of maintenance and troubleshooting of all Platoon vehicles to ensure safe and proper operations during combat
missions
EDUCATION
National Training Center, Fort Irw in, CA
 Robotics Operator Certification -- 2011
DeploymentReadiness Center, Baghdad, Iraq
 Sensitive Site Exploitation -- 2007
 Criminal Evidence Gathering – 2007
 Asymmetric Warfare Group Security Operations -- 2007
Southeast Community College, Lincoln,NE
 GED - 2006
PROFESSIONAL DEVELOPMENT
 Advanced Leadership DevelopmentCourse
 Professional Leadership DevelopmentCourse
o Participated in Top Squad competition as partof the top 10% of a class ofover 500 students
 Advanced Individual Training,Field Artillery, Cannon Crewmember
 Basic CombatTraining
AWARDS AND CITATIONS
 Army Achievement Medal x4
 Army Commendation Medal x2
 Over Seas Service Ribbon x2
 Army Good ConductMedal x1
 Iraqi Campaign Medal x2
 Meritorious UnitCommendation
 CombatAction Badge
 Drivers Mechanical Badge
 Expert Weapons Qualification Badge
 Certificate of Achievementx2
PERSONAL: Single,in excellent health.Enjoy reading, weight-lifting,swimming and football.