Douglas X. Coello has over 20 years of experience in operations, intelligence, security, planning, and customer relations. He currently works as a Carrier Sales Manager for Flagship Logistics Group, where he coordinates meetings and negotiations, develops databases and carrier portfolios, and creates standard operating procedures. Previously he served for over 20 years in the US Army, where he organized resiliency programs, developed security and crisis management procedures, conducted briefings, supervised daily operations, and spearheaded logistics as part of multiple combat deployments. He holds a Bachelor's degree in Organizational Leadership from Indiana Tech.

1. DOUGLAS X. COELLO
6930 Ashland Pointe Drive, Indianapolis IN 46237 Cell: (812) 374-8875 doug.coello@gmail.com
Professional Summary: Innovative problem-solver capable of leading multiple projects and programs and successfully
completing objectives on-time in a fast paced environment. Accomplished leader with an exceptional record of success within
the realms of: Operations, Intelligence, Security Operations, Planning, Project and Customer Relations by coaching mentoring
supervising and leading by example. Microsoft Office competent and bilingual fluent in Spanish.
KEY QUALIFICATIONS
 Crisis Management for both operations and security/intelligence operation centers.
 Resiliency mentor at work in both small and large groups settings.
 Analytical way of thinking in both inside and outside the box.
EXPERIENCE
Carrier Sales Manager 2014-Present
Flagship Logistics Group, Indianapolis, IN 46204
 Coordinates and conducts face to face meetings along with contract negotiations with potential business partners.
 Developed an Excel program to manage and track the Customer Call Center customer database for all new business
development base leads and managed the pipeline in Salesforce.
 Developed and maintains an Excel carrier portfolio for the organization to provide easy access to over 1000 government
compliance carriers by state, their lane preferences and capabilities for all branches to use when booking shipments.
 Created the SOP for the company’s Customer Call Center procedures for daily operations dealing with logistics
issues and customer service.
 Actively involved with the Marketing Director in developing, planning business strategies and advertising campaigns
that increased web searches from 13% to 29% and clicks to website increased by 32%.
US Army 1991-2012
1/335 Infantry, Camp Atterbury, IN 46124
 Organized, launched, and created policy and procedures for a quarterly 300-person Resiliency Program that
facilitated in motivating and instilling a positive attitude and an optimistic outlook.
 Developed and implemented antiterrorism procedures for security concerns and personnel safety along with
procedures for crisis management, access control, handling, storing, safekeeping, destroying classified materials and
physical inventory of equipment.
 Responsible for planning and conducting, formal and informal presentations, briefings to over 3000 National Guard
and Reserve Soldiers on enemy insurgent trends to prepare them for their deployment.
 Delegated and supervised the execution and completion of the organizations day-to-day operations along with
developing and resourcing future planning projects.
1-327 Infantry, Fort Campbell, KY 42223
 Spearheaded daily operations that tracked over $10 Million dollars’ worth of logistical movement of personnel,
supplies, armored vehicles, helicopters and aircraft during multiple combat deployments.
 Achieved organizational goals through a successful project management of an annual 70-person team that trained
and evaluated over 600 individuals in 33 separate tasks during a six week period.
 Responsible for the day-to-day operations of a 6 country multi-national Task Force tactical operations center in a
forward deployed command center in a fast paced environment.
 Managed the implementation of the counter intelligence team along with security and operation of $5 Million dollars of
highly classified equipment and materials responsible for reducing insurgency attacks from 75% to 25%.
 Responsible for the disciplinary measures, coaching and mentoring a 45 person tactical operations center staff of a
major Army overseas command whose focus was to minimize threats to base security, logistical movement, combat
operations and running the detention facility during deployment.
Bachelor’s Degree: Organizational Leadership from Indiana Tech, IN. 3.3 GPA 2011 – 2013