1. Mike Herbst
1306 S 6th
St
Omaha, NE. 68108
Cell (913) 206-4712
E-mail herbstmike@yahoo.com
Objective: Insurance Industry Underwriting/Administrative Position
Experience:
2008 – 2013, Group SpecialtyBenefitsLeadUnderwritingConsultant: Humana.
 Evaluate andprice for riskon groupLife,LTD, and STD to produce proposalsongroupsof 100 or more lives.
 Collaborate,andnegotiatewithSalestotailorcompetitive offers.
 Collaborate withotherdepartmentstoadaptsystemsandprocessestofacilitate SpecialtyProducts.
 Provide trainingfornewUnderwriters.
1996 – 2008, Group Life,LTD, STD, and Dental Underwriter,Associate Team Leader: Assurant Employee Benefits.
Partnerwithfieldonnewbusinessproposals,andrenewal ongroupsfromtwoto5,000 lives.
 Conductedblockanalysis,anddevelopedbusinessstrategytomeetcompanygrowth,andprofitability
objectives.
 Developedawardprogramto recognize qualitysubmissionsfromthe field.
 CSO Team:developedproceduresforproposing,writing,andrenewingself-fundedShort-Termdisability.
 Prepare andfacilitate formal andinformal trainingfornew andexperiencedUnderwriters.
 Developedandimplementedmodel forRenewal Administrative SupportTeam.
 Participate onprojectteamto developprocessforproposingvoluntarylifecoverage withrenewalsonselectin-
force business.
 Manage the activitiesof ateamrenewal underwritersandone administrative assistant.Provide directcoaching
bothindividuallyandwiththe group,buildingteamworkand exceptionallyhighmorale resultingin100%
employeeretentionandcompanypersistencyandprofitabilitygoals.
 Evaluate blocksof poorlyperformingbusinesstodevelopandimplementstrategiestoachieve companytargets
for profitandgrowth.
1995 – 1996, Group Medical,Dental,and LTD ClaimsAnalyst: Corporate DiversifiedServices.
 Managed majormedical,dental andLTDclaimsfor self-fundedgroups.
 Workedas advisorto group’srepresentativesforplanmodifications,orexceptionalclaimhandling.
1988 – 1993, Individual ClaimsService Analyst: Mutual of Omaha.
 Supervised12personauditteamensuringproperclaimsmanagement.Technical claimsmanager.Customer
service liaisontointernalandexternal customersoncasesrequiringclaims/contractexpertise.Auditclaimand
underwritingfilesforqualitycontrol andtoensure validityof contract:possessfull claim’sandunderwriting
authoritytoreform,rescind,settle,orpayclaimsbasedonresultsof investigation.Institute andmaintaincase
managementfilesandnegotiateexceptional paymentswhenequitable.Evaluatemedical billingsfor
appropriatenessof chargesandnecessityof services.Prepare casesforlitigationandensuredcompliance to
State legislation.Managedlong-termdisabilityclaims.Auditpaymentsinexcessof $25,000 withapproval
maximumof $1,000,000.
1987 – 1988, Senior ClaimsAuditor: Mutual ofOmaha.
 Supervisedfourclaimsauditors,coaching,developingandimplementingperformance plans,trainingandquality
control.
1984 – 1987, Claims Auditor: Mutual of Omaha.
 Reviewhealth,life,disability,dental,travel accident,andcancerclaims.Initiatedinvestigationsintofraud,
contract validity,andappropriatenessof billings.
Education:
BS inBusinessManagement,Baker University,OverlandPark,KS.GraduatedDecember,2002.
HIAA 1 & 2. LOMA 1, 2, & 3.
MilitaryPolice Academy.U.S.Army