1. Michelle M. Sosa
1103 N10th st Longview, Tx. 75601
903-371-7148
903-331-7963
sosamichelle42@gmail.com
Knowledge of / Skills
• Bilingual (Fluent in Spanish both written & oral)
• Strong customer service skills
• Success working with people from multiple cultures
• Microsoft Office
• Data Entry
• Numeric calculations
• Listening skills
• Multi-tasking
• Ability to work fast past
• Production control
• Good leadership skills
• Great attention to details
Academic
Vista College
Business Administration Diploma, Graduated
GPA: 4.0/ 4.0
East Texas Charter High School, Graduated
Awards
Vista Horizon Essay Award
Work Experience
3d plastics
06/2014-current, Quality control

2. Ability to check for the product, assume that each part is properly sized and will meet the
customers expectation, apply the knowledge that is needed to assure that each part is properly
assembled
Smashburger
08/2013-06/2014, Cook
Make preparation, cut vegetables, clean floors, cook fries, and take people’s orders.
Convergys
12/2012-2/2013, Customer service and sales
Answer calls, solve customers’ problems, and offer next best thing
East Texas Literacy Council
2010-2012, Childcare
Childcare, feed, change and play with the kids, make sure kids do not get hurt, and read to
children while parents took English classes.
Workforce Solutions East Texas (Texas Health and Human Services)
03/2011-06/2011, Assistant Clerk
Make copies, file documents, find files, shred document, staple packages, and assist clerk.
Volunteer Work
2004-06/2014, Volunteer, Caring and Sharing Center