1. Kaitlyn Moucha
7740 Creamery Road Bergen, New York 14416 | 585.409.9024
Recent graduate with a BA in Public Affairs and an AAS in Business
Administration. Excellent customer service, time management and problem
solving skills. Highly organized with the ability to manage multiple tasks and
consistently meet deadlines.
2012 – 2014 Public Affairs ; BAS
SUNY Empire State College | GPA 3.73
2009 – 2012 Business Administration A.A.S.
Genesee Community College
Experience
McDonald’s , Kitchen Dept. Manager April 2007 - Present
- Ordering inventory, controlling food costs, month end paperwork, hiring,
cashier, cleaning, designing the enthusiasm calendar
YoTwisters, Crew August 2013 – August 2014
- Responsible for cleaning, stocking, greeting customers, cashier, opening and
closing the store.
Mark Lewis – State Farm, Intern 2011
- Correspondence, filing, mass mailings and customer service.
Skills
- Advanced Microsoft Word, Excel, and PowerPoint experience
- 8+ years order taking, customer service and cash handling experience -
6 years of management experience - Problem Solving:
o Responsible for resolving customer complaints in a professional and
timely manner - Organizational Skills:
o Able to organize information and people in a systematic way. Able
to establish priorities and meet deadlines
