3. ✦ Represent 5% of retail sneaker market- $1.1 Billion
✦ Secondhand sneaker market predicted to increase 50%
($465 million) by May 2015
✦ 11 million sneaker auctions on Ebay EVERY DAY
Sneaker Culture in 2014
4. Kids as young as 13
buying/selling online, camping
out in front of stores, scouring the
internet for latest kicks
8. What they do better
ROUND 2
FOOT LOCKER
EBAY
✦Approachable, “at home” feel
✦Active on Twitter/Instagram
✦Carries wide range of clothing products
✦Carries the latest shoes/wider new-shoes selection
✦Shoes never worn
✦Consistent service
✦24/7/365 access
✦Largest variety of rare/unique shoes
✦Variety of price ranges
9. 18-34 years old
Majority male
Interest in sneakers started
around age 13
Household Income:$22,000-
45,000
Majority live in the
RVA community
Target 3,000
20. Employee Handbook
✦Greet all customers like they’re family
”Hey, what can we do for you?"
✦Keep personal items behind the counter
✦Always ask about their shoe interests
✦End all interactions with "Thanks for
coming out."
✦Dress code: ALWAYS wear nice kicks and
wear clothes that follow the style guide.
(Maroon, Black, Red, Grey)