1. Annastanzia A. Grimes
4533 Massaponax Church Rd Fredricksburg Va 22408
(540) 479-7627 sgrimes813@gmail.com
Summary of Qualifications
● Customer Service
● Team Leadership
● Problem Solving/Resolution
● Multi-Task Management
● Peer-to-Peer and inter-organization collaboration
Employment Experience
Knockout Burgers and Hotdogs (October 2015-Present-​Cashier
● To collect money from customers.
● To exude excellent customer service on a daily basis.
● To keep the front counter and cashier register area neat, clean, and tidy.
Chick Fil A Spotsylvania Towne Centre
(April 2014-July 2015)
Team Member
● Assisted the team during heavy shifts, resolving conflicts, and completing projects
within a timely manner.
● Easily communicated standards and cooking methods to staff, give orders, and speak
with customers.
● Was promoted to Team Leader within two months of working at Chick Fil A.
● Became responsible for the overall operations for the back of house and kitchen area
of the restaurant.
● Dealt with employee conflict, irate customers, and wrong stock orders.
Hope House (November 2012-February 2014)
● Managed the daily clean up of personal and public areas.
● Generated the preparation of food and organized the house during major holidays
such as Thanksgiving and Christmas.
● Focused on developing and maintaining contacts of donor prospects.
● Shaped a safe, caring, and supportive environment for homeless shelter guests by
providing assistance to staff and giving informal support to shelter guests.

2. Mary’s Shelter (August 2011-November 2012
● Conducted daily and monthly inspections to make sure the shelter was within Health
Department regulation.
● Contributed to the mediation of our mandatory monthly meetings.
● Monitored the distribution of inventoried items to the residents.
● Remodeled flower beds, layed mulch, and aided in the upkeep of the physical
appearance of the shelter.
Old Dominion Job Corps (November 2010-August 2011)
● Recruited and interviewed prospective dorm tenants.
● Supervised the completion of all chores and dorm duties.
● Conducted nightly roll call to reassure everyone was on dorm at their respective
times.
● Completed the Pharmacy Technician program.
U.S. Air Force – Food Services Journeyman (August 2008-August 2010)
● Responsible for preparation of meals and salads in accordance with the Corporate
Food Service System.
● Accountable for ensuring government funds are verified securely.
● Conducted weekly and monthly public health sanitation inspections in accordance
with the USDA Food Code.
● Was also a member of the base Honor Guard.
Volunteer Experience
● Llloyd F. Moss Free Clinic, June 2012-August 2012, Pharmacy Technician
● Medi Home Hospice, May 2012-August 2012
Education
● Kaplan University, Criminal Justice/Forensic Science 2013
● Germanna Community College, Fredericksburg Va, Business Administration, August
2012-December 2012
● High School Diploma, Freedom High School, Woodbridge Va, June 2007
Professional References
Breeana Jackson, Fredericksburg Va, Former Co Worker, 540-621-9205
Kristen Johnson, Atlanta GA, Former Manager, 678-697-4975
Malik Coppedge, Fredericksburg Va, Former Co Worker, 804-926-6727